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“Good example of a Holiday Inn Express” 4 of 5 stars
Review of Holiday Inn Express Montrose

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Holiday Inn Express Montrose
2.5 of 5 Motel   |   1391 South Townsend Ave., Montrose, CO 81401   |  
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Ranked #3 of 11 Hotels in Montrose
Sydney
Senior Contributor
34 reviews 34 reviews
30 hotel reviews
Reviews in 30 cities Reviews in 30 cities
29 helpful votes 29 helpful votes
“Good example of a Holiday Inn Express”
4 of 5 stars Reviewed 1 week ago

The hotel was in a good location, they had an efficient staff and the room was well looked after. The town was further along the highway but there were plenty of services nearby. Including restaurants and banks.

  • Stayed October 2014, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review, 6 days ago
Thank you for taking your time to write us about your stay.
It gives immense pleasure to know that we were able to deliver the service you expected from a Holiday Inn Express, our team members take pride of their work and your comment made their day!
If you have any suggestions that would help us improve our service to you, please do not hesitate in contacting us.
We hope to see you again next time your adventures bring you to our little corner of the world.
Thank you for your feedback and your business.
Happy Travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

80 reviews from our community

Traveler rating
    52
    20
    6
    2
    0
See reviews for
18
16
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26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • Any
English first
Madison, Wisconsin
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stuck overnight when cancellation was messed up at the airport. We were in a very bad mood, but the shuttle driver, goes by "Fox", hanged that very quickly with a lot of tips and humor.

Pros: Nice breakfast, very very friendly staff.New building, good TV and facilities.

Cons: thin walls, somewhat noisy.

Stayed January 2015
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review, 6 days ago
Thank you for taking your time to share your experience with us.
We know that a cancelled flight can be very distressing, especially when we are tired and ready to go home, we are sorry you had to go through such an ordeal, but we are happy to hear that our "Fox" was able to make you feel taken care of and we hope that you had a nice trip back home.
Please feel free to contact us if you believe we could have done a better job serving you.
We hope to see you again next time you visit the beautiful Western Slopes of Colorado.
Thank you for your feedback and your business.
Happy Travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida, United States
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice hotel, but I would like to give a special thanks to the very nice lady who served breakfast to us yesterday 7 Jan 15. She did a very very good job, was extremely hospitable, and showed me how the pancake machine worked. Thanks again!

Stayed January 2015, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review, 6 days ago
Thank you for taking your time to write us a review.
We are delighted that you had a great breakfast experience, and that our breakfast hostess Brenda did a very, very good job taking care of you. We also hope you enjoyed the pancakes, they are yummy!
If there is anything we could have done better, please feel free to let us know, we love to hear our guest suggestions and feedback.
We hope to see you again, next time your visit our beautiful Montrose.
Thank you for your feedback and your business.
Happy Travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Murrieta, California
1 review
5 of 5 stars Reviewed 3 weeks ago

The beds were comfortable. The rooms were clean. The complimentary breakfast was delicious. They have an indoor heated pool with a lap lane, and two hot tubs, one indoor and one outdoor. The pool area is clean and there are pool towels provided. All in all we had a wonderful stay.

  • Stayed December 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review, 3 weeks ago
Thank you for taking your time to share your experience with us.
We appreciate your honest review of all the areas you used,and we are very happy that you enjoyed your stay with us.
If there is anything we could have done better, please do not hesitate in contacting us, we believe that there's always room for improvement and we would love to hear your suggestions.
We hope to see you again next time you visit our beautiful Montrose.
Again, thank you for your feedback and your business.
Happy Travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Silverthorne, Colorado
1 review
4 of 5 stars Reviewed 4 weeks ago

Stay here all the time for work, staff is always very friendly and professional. Rooms are always clean and up to date. Very close to the Black Canyon of the Gunnison and Telluride. Great place to stay in Montrose!

  • Stayed December 2014, traveled on business
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review, 3 weeks ago
Thank you for taking your time to write us a review, but first and foremost thank you for your loyalty and for your kind words to our team and property.
We hope that our partnership continues in 2015 and in many years to come, it is a pleasure to serve you!
Please, always feel free to contact us if you have any requests or suggestions that would help us to deliver a better service to you. We are all ears!
We are looking forward to see you soon.
Thank you for your feedback and your business
Happy Travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salt Lake City, Utah
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 4, 2014

I have traveled extensively and stayed at many hotels large and small. The service we received from Karen Fox and Michelle in Montrose at the Holiday Inn Express was simply AWESOME! They went out of their way to make sure that everything went well for our 2 day meeting we held at the hotel. The pool and hot tub were GREAT! The breakfast staff were extremely responsive and overall my experience was just EXCEPTIONAL! It takes a lot to impress me and I was very impressed.

Room Tip: They should all be good
See more room tips
  • Stayed December 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review, December 16, 2014
We are delighted that we made a good impression on you!
Above and beyond are Fox and Michelle's normal "mode"... and we are so glad that you had a wonderful time, because that is what we were "shooting" for. Thank you for taking your time to share your awesome experience with us!
If there is anything we could have done better, please do not hesitate to let us know.
We are looking forward to see you again next time your destiny brings you to visit our beautiful Montrose.
Thank you for your feedback and your business.
Happy Travels and Happy Holidays!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Childress, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 2, 2014

Nice place to stay . The staff was courteous and I was able to enjoy our stay. The breakfast gravy was not good. But the rest of the free breakfast was very good. The salt water pool and hot tub was relaxing. The gym was nice. We enjoyed our stay and will go back. Thank you.

  • Stayed November 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review, December 5, 2014
Thank you for taking you time to write us review.
We appreciate you very nice words to our team member and we are delighted to know that you were able to enjoy and relax by our salt pool.
I'm sorry that the gravy was not what you expected, I'll forward your comment to our corporation, as they are always on the lookout to improve the breakfast experience for our guests, thank you for letting us know.
We are looking forward to see you again next time you visit our beautiful Montrose.
Thank you your feedback and your business.

Happy Travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Montrose

Address: 1391 South Townsend Ave., Montrose, CO 81401
Phone Number:
Location: United States > Colorado > Montrose
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Montrose
#2 Business Hotel in Montrose
#5 Romantic Hotel in Montrose
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Montrose 2.5*
Number of rooms: 122
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Montrose, Colorado offers Newly Renovated Clean and comfortable Rooms and Suites. Located in the heart of Montrose offering the most complete services and amenities for the business and leisure traveler, 15 minutes from the breathtaking Black Canyon National Park, gateway to Southwest Colorado and Telluride. Seven meeting rooms for conference and banquets for up to 450 people. Free Airport shuttle. Complimentary breakfast, internet and parking. Lap Pool, business center, inside and outside hot tubs, fitness center. ... more   less 
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Also Known As:
Holiday Inn Express Montrose - Townsend Hotel Montrose
Holiday Inn Montrose
Montrose Holiday Inn

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