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“Great Multi-Venue for Business” 5 of 5 stars
Review of Holiday Inn Express Montrose

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Holiday Inn Express Montrose
2.5 of 5 Motel   |   1391 South Townsend Ave., Montrose, CO 81401   |  
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Ranked #3 of 11 Hotels in Montrose
Phoenix, Arizona
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
“Great Multi-Venue for Business”
5 of 5 stars Reviewed 1 week ago NEW

Delivered a training and stayed at this hotel for three days. The staff preparations and accommodations for my training were exquisite. They thought of everything and offered me all kinds of assistance. They have beautiful training/function rooms and cater. The suite was excellent and comfortable. Breakfast was the typical HIE fare however fresher and cleaner than most. I highly recommend this hotel if in the Montrose area as well as for business functions you may have. Business center fully supplied and everything worked!!! Be sure to meet “Fox” the general manager when you stay here!

  • Stayed November 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review, 3 days ago
Thank you for taking your time to share your experience with us, we are delighted that your training went well and that we were able to anticipate your needs and deliver the service that you expected.
We apreciated your take on our breakfast, our meeting facilities and your recommendation.
We agree with you that every guest should have the opportunity to experience the hospitality of our one and only Karen Fox, her leadership and her charisma are truly inspiring.
Let us know if there is anything we could have done better, we are looking forward to see you next time you visit our beautiful Montrose.
Again, thank you for your feedback and your business.
Happy Travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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72 reviews from our community

Traveler rating
    47
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    6
    2
    0
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • Any
English first
1 review
5 of 5 stars Reviewed 1 week ago

The Montrose HIE is blessed with leadership by example in Karen Fox, Director of Sales and Marketing! Her integrity and dedication are truly assets! Her staff - Tony, Michelle, and Gladys, exhibit delightful customer service and dedication. I applaud them!

Stayed November 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review, 3 days ago
Thank you for taking your time to write us such a heartfelt review, we are so happy that you feel like coming home when you stay with us!
We agree with you that we are blessed to have our wonderful Karen Fox and her team extraordinaire, thank you for mentioning them by name and for your beautiful words, we apreciate it very much.
Feel free to contact us if there is anything we could have done better, we are looking forward to see you next time you visit your Montrose "home".
Thank you for your feedback and your business.
Happy Travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Worth, Texas
Top Contributor
110 reviews 110 reviews
36 hotel reviews
Reviews in 66 cities Reviews in 66 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 1 week ago

Really, really enjoyed our stay. Rooms very nice and the staff was so pleasant. Toiletries were plentiful and good. I would most definitely stay here again. Location was also very good with restaurants nearby. If you're thinking about a place to stay in Montrose, I highly recommend this place.

  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review, 1 week ago
Thank you for taking your time to write us a review and for giving us a recommendation.
I took the liberty to share your review with all our team members as we believe that delivering a "just about perfect" experience to a seasoned guest such as yourself is a team effort and it needs to be celebrated, studied and repeated many times! Thank you for sharing it!
If there is anything we can do better, we are all ears!
Again, thank you for your feedback and your business.
Happy Travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
85 reviews 85 reviews
34 hotel reviews
Reviews in 47 cities Reviews in 47 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Rooms, Breakfast, and Staff were all better than norm. Everything was clean and in working order to include the all important iron and ironing board. Its a wonderful place to stay, near and around the Rocky Mountains. In fact, I will be staying here again in about 2 weeks (you should, too)

Stayed October 2014, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review, 1 week ago
Thank you for taking you time to write us a review, but first and foremost thank you for your loyalty and for giving us the opportunity to correct our mistakes, we were aware that we had failed to deliver the excellent service you deserved last time...
We are very happy to hear that this time everything was up to your standards as we appreciate your feedback very much.
Please do not hesitate to let us know if there's anything we can change to make your stay(s) better.
Again, thank you for your feedback and you business.
Happy Travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lancaster County, Pennsylvania
2 reviews
5 of 5 stars Reviewed 4 weeks ago

My wife and I had reservations to stay at this hotel for two days while traveling through Southwest Colorado and Arizona. Unfortunately, we had car trouble on our first day in Montrose. It took the dealer four days to complete the repairs and return the vehicle to us. During that time, the staff was extremely helpful by extending our reservation in the room we first stayed in, providing transportation to a car rental place both to pick it up and return it and advising us on places to eat and visit while we there. They couldn't have been nicer and more helpful which was greatly appreciated considering the stress of having our trip interrupted. The facility was clean and well kept. The room was in excellent condition, clean and the housekeepers kept the room perfect. I would recommend this hotel to anyone traveling to this area.

  • Stayed September 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review, 1 week ago
Thank you for taking your time to let us know about your experience. It gives us immense pleasure to know that you felt taken care of, specially when you are so far way from home and having to deal with an interrupted trip and all the distress that comes with it. Thank you for giving us the opportunity to expand our hospitality beyond property lines and above expectations.
If there is anything we could have done better, please let us know.
We hope to see you again, next time you visit our beautiful Colorado.
Thank you for your feedback and you business.
Happy Travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houghton, Michigan
1 review
5 of 5 stars Reviewed 4 weeks ago

My husband and I stayed at the Holiday Inn Express in Montrose, CO for 10 days in September of 2014 while visiting our son and family and were 100% satisfied. The room was very clean, the employees at the desk were courteous and very helpful. The breakfast was superb, many choices and the lady that ran it had a great personality and said she loved her job, and you could tell! We will DEFINITELY stay there again next year! Highly satisfied and would recommend it! . Also, it is are pet friendly.

Room Tip: I don't know how to answer this, other than we were totally satisfied with our room and don'...
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  • Stayed September 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review, 1 week ago
Thank you very much for taking your time to write us about your stay.
We are delighted that you had a wonderful stay and glad that you were able to enjoy 10 great days visiting your son and his family!
Feel free to contact us if you have any suggestions that will help us serve you better.
We are looking forward to see you again next year!
Thank you for your feedback and your business.
Happy Travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed October 5, 2014

The best thing about this hotel is the staff. They couldn't have been nicer or more helpful especially Brenda who handles the breakfast buffet. The property is extremely clean and well maintained. It appears to be a new property even though it is several years old. This is the best property in Montrose. I wish all of the hotels I stay in were this well maintained and a staff this great.

  • Stayed October 2014, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review, 1 week ago
Thank you for taking your time to write us a review, we apreciate your lovely words to our team members, specially to Brenda - She is really commited to deliver the best breakfast experience to our guests and we are glad to hear that you were not disapointed!
If there is anything we could have done better, please let us know, we are here to serve you and to help you have a wonderful stay.
We hope to see you again next time you visit our beautiful Montrose.
Thank you for your feedback and your business!
Happy Travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Montrose

Address: 1391 South Townsend Ave., Montrose, CO 81401
Phone Number:
Location: United States > Colorado > Montrose
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Montrose
#2 Family Hotel in Montrose
#5 Romantic Hotel in Montrose
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Montrose 2.5*
Number of rooms: 122
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Montrose, Colorado offers Newly Renovated Clean and comfortable Rooms and Suites. Located in the heart of Montrose offering the most complete services and amenities for the business and leisure traveler, 15 minutes from the breathtaking Black Canyon National Park, gateway to Southwest Colorado and Telluride. Seven meeting rooms for conference and banquets for up to 450 people. Free Airport shuttle. Complimentary breakfast, internet and parking. Lap Pool, business center, inside and outside hot tubs, fitness center. ... more   less 
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Also Known As:
Holiday Inn Express Montrose - Townsend Hotel Montrose
Holiday Inn Montrose
Montrose Holiday Inn

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