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“Wedding stay” 5 of 5 stars
Review of Holiday Inn Express Montrose

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Holiday Inn Express Montrose
2.5 of 5 Motel   |   1391 South Townsend Ave., Montrose, CO 81401   |  
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Ranked #4 of 11 hotels in Montrose
1 review
“Wedding stay”
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for a wedding. The hotel staff were very polite and accommodated every request we had. The hotel was very clean. Michele D. bartended at the wedding and was very outgoing and friendly. Highly recommend this hotel to anyone!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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48 people have reviewed this hotel

Traveler rating
    33
    9
    4
    2
    0
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Pratt
Top Contributor
83 reviews 83 reviews
42 hotel reviews
Reviews in 45 cities Reviews in 45 cities
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

After reading the reviews I thought I had selected my best option for the area. When we arrived I mistakenly pulled into the bank directly in front of the motel. I don't feel too bad about that because the guy behind me did the same thing. Check in was a breeze. We used Priority points to book the room and when we checked in I was asked if we wanted a beverage or 300 points and I went with the points.

Went to the room, which was the last room on the 4th floor. Of course, the key didn't work, so I trudged back down to the lobby, stood in line and had the card re-activated. Went back to the room and we wanted to access the internet. My computer hooked right up but my husbands did not connect, by the way, we both have the same computer. I called the front desk, they offered suggestions and I finally took the computer downstairs for them to look at. Still wouldn't connect. We gave up and went to dinner. So, if you are looking at doing any work or even just checking email stay somewhere else.

The room was very clean and the bed was comfortable. Shower had great water pressure.

Room Tip: Ask for a room on the lower floor.
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

The rooms were nice, the breakfast really good, there was more than ample room to have our family gather and visit in the lobby. My only complaint was that since it was a non smoking property, which was nice, but the smokers all congregated in the front of the entry way just outside the main door. This meant that every time that we came and left the hotel, we had to walk through the stinky smoke smell. I hope they consider changing this.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keenesburg, Colorado
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This was our last stop on our trip through southwest Colorado. The kids loved the pool and the indoor and outdoor hot tubs hit the spot for me and my wife. The room was great with lots of places to plug in all of our electronic gadgets.

Stayed July 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review, yesterday
Thank you for taking your time to let us know about your stay.
It's great to hear that you and your family enjoyed the salt water pool and the hot tubs, they are a hit with the little ones! Thank you for mentioning that the rooms had enough outlets for all the electronic devices you had, we are always wondering about it and we appreciate the feedback very much.
If there is anything we could have done better, please feel free to let us know!
We hope to see you again next time you visit side of the mountains!
Thank you for your feedback and your business.
Happy Travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
El Paso, Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We are travelling Colorado and decided to stop in Montrose on the way home. I must say that the Holiday Inn does live up to its standards. The hotel was very clean and so were the rooms. We enjoyed the hot tub and pool last night, it was very well maintained. This morning we had breakfast. The pancake machine was down but they still had a lot of other varieties. The staff is very kind and professional. The kind young lady that checked us in last night was very kind but her uniform was dirty and wrinkled. It didn't look to professional. But besides that it a very good hotel to stay in. There is a Safeway next door to. Thanks from the 915.

Stayed July 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review, yesterday
Thank you for taking your time to write us review.
We are delighted that you enjoyed the hot tub(s) and that the rooms were up to your standards, I also appreciate your heads up on our team member uniform as our goal is to look always clean and professional. I'm sorry we had an issue with the pancake machine the day you were here, fortunatelly we were able to fix it on a short notice as those yummy pancakes are the favorites of many guests...
Please feel free to contact us if you have any other suggestion that will help us to better serve you.
We are looking forward to see you again next time you visit our beautiful Montrose,CO
Thank you for your feedback and your bisuness.
Happy Travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aurora
1 review
2 of 5 stars Reviewed 1 week ago via mobile

I have stayed here many of times for work. I must say that this has been my most disappointing stay. No special service, even though it must be my 20th stay, dirty wash clothes, water and hair in the sink, no conditioner, but not many options to stay else where. What do you do? Sleep and work!

  • Stayed July 2014
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review, 1 week ago
We are really sorry we weren't able to deliver the service you expected and deserved on your last stay at our hotel.
We appreciate your loyalty very much and would like to apologize for not making you feel special as we should have. Please do not hesitate in voicing your concerns when at the property, we are here to help you and to accomodate your needs, our ultimate goal is for you to have the best guest experience possible I'm really sorry we failed you.
We hope you give us another chance as I would like to personally meet you and discuss how can we deliver a better service for you.
Thank you for your feedback and your business.
Happy Travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Needville, Texas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

If you are going to be in Montrose overnight you should definitely choose this motel over any competition. It's fairly close to most of the best eateries, the huge Russell Stover candy store and other amenities. Its a very clean and quiet place, well run. Nice but small exercise room and indoor pool with a nice guest business office. The included breakfast buffet is a big plus and the rates are quite reasonable. Many of the touring bikers choose this place to rest up for a day or two. Just a nice, friendly place to stay!

Room Tip: Any room is a good choice, no real problem areas.
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  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review, 1 week ago
Thank you for taking your time to write us a review.
We are delighted that you had a good time and were able to rest before continuing with your adventures. We really enjoy being a preferred rest stop for the bikers, and we try our best to accomodate all their needs, from extra rags to rooms facing the side of the parking lot where their bikes are parked.
If you have any other suggestions that could make your stay better, we would really love to hear it.
We hope to see you again, next time you visit our beautiful Montrose, CO.
Thank you for your feedback and your business.
Happy Travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Montrose

Address: 1391 South Townsend Ave., Montrose, CO 81401
Phone Number:
Location: United States > Colorado > Montrose
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Montrose
#4 Romantic Hotel in Montrose
#4 Family Hotel in Montrose
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Montrose 2.5*
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Montrose, Colorado offers Newly Renovated Clean and comfortable luxury located in the heart of Montrose offering the most complete services and amenities for the business and leisure traveler. Seven meeting rooms for conference and banquets for up to 450 people. Business suites are available. Packages available including golf, romance, and many others. Each room has its own iron, board, hair dryer and coffeemaker. Free Airport shuttle available. 15 minutes from the breathtaking Black Canyon National Park, and the gateway to Southwest Colorado and Telluride. Newly renovated business center, pool, hot tub, and airport shuttle. ... more   less 
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Also Known As:
Holiday Inn Express Montrose - Townsend Hotel Montrose
Holiday Inn Montrose
Montrose Holiday Inn

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