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“Well exceeds expectations for Quality Inn” 4 of 5 stars
Review of Quality Inn & Suites

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Quality Inn & Suites
2.0 of 5 Hotel   |   2751 Commercial Way, Montrose, CO 81401   |  
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Ranked #9 of 11 hotels in Montrose
holland
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
“Well exceeds expectations for Quality Inn”
4 of 5 stars Reviewed June 22, 2013

Located one block from the local MacDonalds, one first notices how the well kept the owners have invested in their property. At check in it was all smiles and welcome, "How was your day". always welcome. This property is ten years old but it is clearly apparent the owners have invested in the property. Honestly, I asked the front desk clerk "Is this your first year in business?" Great hotel, wonderful staff, convenient location, super value. Before closing out, this hotel has a gym which rivals some of the largest hotels to include the Residence Inn in, National Harbor, WDC. For this wonderfully maintained hotel, by FAR exceeding personal experiences at other Quality Inns, my hotel bill after tax was under $90.00. Super value, clean, superb

Room Tip: Whether you face the parking lot or not, it remain Colorado beautiful!
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  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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48 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Hodges
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 12, 2013

We were here on business. company rented meeting room, when we told him air was not working he suggested we open window.. 95 degrees here. He did fix it. He matched another motel rate for us, however had to beg for a fridge, very small one. When ask for an upgrade he told me it would be $10 more.. I am a platium member and was treated like I was not even a member. Asked for downstairs room, said he saved them for old people. no one occupied the downstairs rooms. It would have just been convienet for us since we were in the meeting room downstairs. All the hall ac units were turned off. The hallways were hot! Nice motel but rude, tight owner.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
56 reviews 56 reviews
38 hotel reviews
Reviews in 39 cities Reviews in 39 cities
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed October 1, 2012

We choose Montrose for our base when we explored the Black Canyon and Ouray areas. The hotel is situated off the road in a quiet location. Check in was friendly and efficient and our room was very spacious with a separate living area and two windows gave us plenty of light. The indoor pool was well maintained and empty most of the time. The weakness of the hotel was breakfast. On our first morning the hot dish was congealed scrambled egg, the waffle machine needed a good clean, there was no fresh fruit or fat free milk and no one in attendance to make sure things were replenished. On the following two mornings we bought our breakfast in the excellent City Market on the other side or the highway and had it in our room. A word of warning, watch the driving of the locals in Montrose. There were two accidents near the hotel during our three night stay and we saw many running red lights or simply ignoring red lights at junctions. Otherwise, the Black Canyon was beautiful, Ouray was OK ( check out Mouses coffee shop) and Ted Nelson's Steakhouse is awesome

Room Tip: Go for a room on the top floor
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
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Vail, Colorado
Top Contributor
102 reviews 102 reviews
22 hotel reviews
Reviews in 53 cities Reviews in 53 cities
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed September 22, 2012

We enjoyed our one night here. Elevator to third floor room, away from road so we could open our window and enjoy the lovely Colorado air! Very quiet and peaceful. Good hot breakfast. Front desk staff was helpful with restaurant suggestions. Would definitely stay here again!

Room Tip: Ask for a third floor room away from road.
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pueblo, CO
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 24, 2012

I am a Priority Club member and I live in hotels well over 100 nights a year. This hotel is in dire need of a facelift. The positives were the front desk management. The hotel is owned by a very nice family and their son also acts as their internet guy. When I visited, the wireless was unable to provide internet service. The son's solution was to try to sign on using Google. I told him it was pointless, but he kept trying. He was a fine young man, but clearly had no clue what was causing the problem. That said, his family were friendly and very attentive. Now the negatives. The bedding was old an dated. The mattress in my room was horrible, obviously in need of replacement. The TV was an old 24" model, no wide screen. The carpeting in the hallways was vacuumed, but in real need of a good shampooing. The breakfast was poor, with bland cereals and something resembling an omelet. The selection for breakfast was limited, even by Choice Hotel standards. I've stayed at the Holiday Inn Express in Montrose as well and would recommend it over this property.

Room Tip: Get a top floor room. This is an older property and you can hear the people above you at times.
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  • Stayed July 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1 review
2 of 5 stars Reviewed July 19, 2012 via mobile

We stayed at this hotel for 5 days and 4 nights while visiting family in Montrose. The advantages we saw were that it is centrally located, allows pets ( for an extra fee of course), has a pool, and offered a continental breakfast.
Pluses-
The rooms, overall, were pretty clean but with all hotels, the cleanliness of the floors were in question.
Items of Concern-
We realized the door lock to our room was malfunctioning and would not lock. The added dead-bolt couldn't be used at night as when the handle was turned on the outside to open the door, the dead-bolt would unlock as well. The only security we had at night was the slider lock. This remained unfixed even after two discussions with the Manager, it remained the same. Obviously we had no security during the day to protect our personal items.
The quality of the continental breakfast is something to be desired. There are few options to choose from compared to other hotels we have stayed at. No jelly for your toast, no oatmeal, cold cereal is limited to two types (both of which are not kid-friendly). Only options for hot breakfast are waffles, scrambled eggs, and chopped bacon.
Internet is next to impossible if you use an iPad or iPhone (both of which my wife and I have). However, if you are using a notebook computer you will be fine.
The grounds around the hotel are not kept very well, as there are weeds everywhere, a bundle of trash was left outside the entire time we were there, and there were ladders, shovels, boots, hoses, etc left out in the front of the hotel.
The hot tub was actually look warm rather than hot.
The outside entrance doors are not locked at night even though they appear to require your key card to enter.
Overall-
When you consider: how much time you spend in your room, the fact they allow pets, they are reasonably priced, and their location, this is an adequate hotel but not something to brag about. However, there are other hotels available where you would be much happier with that offer similar amenities.

  • Stayed July 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Westminster, Colorado
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 10, 2012

I stopped into this hotel to wait for a shuttle bus, and although I was not a guest, the owner had his son take me to where Iwas staying. Amazing service! Thanks, Marc F.

  • Stayed June 2012, traveled solo
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites

Address: 2751 Commercial Way, Montrose, CO 81401
Phone Number:
Location: United States > Colorado > Montrose
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 11 hotels in Montrose
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
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Also Known As:
Quality Inn Montrose
Montrose Quality Inn

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