I stayed at this hotel last night when I was in town on business. First, let me say that the property looked well maintained and my room was spotless! I had a king size suite in the 'new part' that was replete with a well appointed bathroom and kitchenette with a good sized sink, fridge, and microwave. The remote for the TV was one of the newer ones that can be cleaned well. Overall I was very impressed with the basics of this room.
Now for the negatives that prevent me from being able to give a better rating.
- The door locks were the old keyed variety. This was particularly concerning since the door did not have an interior chain or one of those sliding bar locks.
- The bed, while very comfortable sported one of those old floral print polyester motel bedspreads that alway make you wonder how often they are laundered and what nasty things they are hiding. I much prefer the newer trend of bed coverings that are laundered between each guest.
- There is no live attendant between 9pm and 7 am to handle problems.
- Here's the biggest problem. The free wifi that they advertised did not work. For me this is really big deal and is a large factor in my choice of lodging. When I discovered that it didn't work I called the front desk. It was 8:55 pm (they said they staffed until 9 pm) and they were already gone for the night. I discovered this morning, while talking with another guest that he informed management of the internet problem 3 days ago and it has not been repaired. I understand that these things can take time, but it seems to me that this should have been divulged before check-in to give me an opportunity to go elsewhere if necessary. After all, they do advertise that they have internet.
In short, had these few details been appropriately addressed I would give this motel top marks. Instead, I'm not even sure I will stay here again. Cleanliness, location, and value were excellent, but the finer points still need work.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
I tried to contact this person twice to offer a refund but he never responded.The reason we use keys instead of cards is because your credit info can be hacked.Rooms have a deadbolt along with a double lock on the primary handle.The remarks about the types of bedding NO HOTELS wash the duvet daily, you would be naive to believe that.As for the internet signal be down he is correct, but it was a problem that my internet provider has fixed. We also have rooms with a eathernet connection for down loading large files. Thanks L.D. Grove
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