This was a solo breakfast last week on the spur of the moment. Today I had time to savor the chicory coffee and beignets as an appetizer. Now this isn't New Orleans, but it reminded me of New Orleans, which I think is pretty good for Denver. Next I decide to have the Carlin-biscuit and sausage gravy. It was fantastic until I came upon a scorched part of the biscuit. (A hot spot in the oven no doubt.) When Nikki, my waitress checked on me, I mentioned it. A few minutes later she delivered a new biscuit and fresh bowl of gravy to eat or take with me to make things right. Now that's customer service. I finished by eating around the scorched part and did take it home with me. As I was paying my bill, the manager came over and apologized. Things do happen. When they do, this is the kind of customer focus one hopes for. Will I be back? You better believe it.
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