When we checked in to our room there was a coffee maker with algae water still in the unit. We called to get a new one and it took them over 12 hours to get us a new one. Also, the first night we were there, at about 230a, someone attempted to barge right in while we were sleeping. Luckily my husband had put the latch over, so the door was only opened a few inches. When I went down to complain to the front desk in the morning, I found out that the moron who checked us in never "saved" our check in information and that they them rebooked our room to that unfortunate person who attempted to barge in. The only compensation they were going to give me was complementary breakfast which was a drop in the bucket for the horrendous experiance. They finally agreed to return half the 1 night charge to me. Which still seems tiny compared to the fear of falling back asleep after that one experiance. Lastly, we asked the front desk staff for a good local place to eat and he gave us complicated directions to a place that was out of business... classy.
- Official Description (provided by the hotel):
- Denver area hotel newly renovated in 2009 - all guestrooms and public areas are beautiful and inviting. Free wireless and hardwired internet throughout the hotel; computer access and services available in the large business center. Exercise room, whirlpool, sauna, outdoor pool and free local shuttle are enjoyed by business and leisure guests alike. Holiday Inn Lakewood is a short trip to downtown Denver via lightrail or just an hour from the Rocky Mountains. Ski Packages avail. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Denver Lakewood Hotel Lakewood
- Holiday Inn Lakewood
- Lakewood Holiday Inn