I'm not sure what the bad reviews about. I have to assume they were flukes or the reviewers are real snobs. No this is NOT a 5-star hotel. There are not bellhops and attendants kissing your feet. The jacuzzi is small and communal. The rooms are modest. But for the price and location?? This place is great! The customer service was top notch and incredibly helpful. We stayed one night and had such a good sleep and stay that we requested a second night just so we could bum around the area it was so gorgeous. We relaxed in the jacuzzi which was modest but very clean. The breakfast was a tad skimpy...but again... the price for a night in an area like this made it WAY worth it. And they easily could have had nothing to offer at all, yet still had bagels and muffins. They offered to replace all of our sheets and towels but we didn't because we figured it unnessecary to waste water and hassle the service staff who were clearly working constantly.
I work in customer service and the "reservation/travel" field... and I can say that people's standards can often be a bit absurd and paranoid (ID theft??). Everyone can't be pleased. This is a great place for the price. Who spends all their time in the motel anyway?? Colorado is amazing... get out there and enjoy it! A hotel should really only be a place to crash anyway and this motel more than exceeded that purpose. If you want to Ritz you gotta pay.