I read the reviews before I booked our spring break 2013 getaway. I saw a list of negative review on the place when it was under the previous management. The recent reviews were positive so I figured I would give it a shot. I wasn't disappointed at all. The rooms were clean and ample sized. The amenities were all present. The best were comfortable and clean. The TV as new. The spa and sauna were well maintained and even heated to the perfect temp. The staff met every request I made. This place was very close to the ski resort. There are some great places to eat nearby too (Haywood Cafe - My fave). I was there with my wife and daughter for a ski retreat. We had a great time and this place helped us do it. Its a definite recommend for me.