We had a five-day stay booked, one night in the lodge and four in a Lakeshore Condo. We also had golf packages for three days. The Lodge was quite nice and deserving of the Four Diamond rating. The Condo was large and well laid out, but was dated. It also had no A/C which can be a problem in late Summer, even in the mountains.
We had two days of golf at the River Course, and it was wonderful. It is a beautiful and challenging tract and it is very well run.
The big problem, however, occurred at the Ranch Golf Course, and it was so bad that we left two days early. When we went to the Ranch Course and were loaded, the staff on duty consisted solely of young men in their early 20s. No one was paying attention to time or sending people to the first tee. There was a mix-up on when we were to start, and three of these young "gentlemen" verbally abused us, almost to the point of a threat of physical violence. When we looked for someone senior to whom to report the incident, there was no one. Needless to say, we left the course without playing the round. We left the Resort the next morning, two days early. Keystone has promised a refunded on the unused portion, but I have yet to receive confirmation of the refund from Keystone.
Unless Keystone can cofirm that it is doing a better job supervising its younger workers, I would think twice before booking a golf trip there that included the Ranch Course.
- Official Description (provided by the hotel):
- The AAA Four Diamond Award-winning Keystone Lodge & Spa is surrounded by the majestic Rocky Mountains and thousands of acres of national forest close to Denver, making it the ideal choice for winter sports enthusiasts. Keystone Lodge is on the shuttle route, so guests can zip over to the ski lifts at a moment’s notice. The Lodge also boasts easy access to a host of winter and summer activities, including mountain biking, championship golf, ice skating, rock climbing, whitewater rafting and more. Feel free to take a break from your adventures and luxuriate in our state-of-the-art spa with a full range of relaxing and rejuvenating spa treatments. The lodge also includes a steam room, indoor and outdoor hot tubs, an outdoor swimming pool, and even an equestrian center. Treat yourself to an exceptional dining experience at the Bighorn Steakhouse while taking in the splendid views of the Continental Divide and Keystone Lake. Or grab a quick bite at the convenient Lakeside Deli before heading off on your day’s activities. The lodge offers 152 guest rooms, including 14 loft suites. Each room affords a spectacular view of Keystone Mountain and the Snake River. The hotel room with one kingbed is a traditional hotel room with a king-size bed and a private bathroom. The hotel room with two queen beds is a traditional hotel room with two queen-size beds and a private bathroom. The hotel suite with one king bed and living room is a two-level hotel suite with one king bedroom upstairs in the loft with television. All suites also include a downstairs sitting area with television and sofa pull-out couch and one private bathroom downstairs. All rooms include complimentary in-room wireless Internet, complimentary fitness center access, plush robes, a CD alarm clock and many other extras. Other amenities include a business center, exercise facilities, massage therapy services, ski storage and golf course. Extend Your Stay - 7pm Check Out Instead of sitting on I-70, head back to your hotel for a soak in the hot-tub, a shower or to catch the rest of the game while the traffic clears. *Extended check out until 7pm for just $35. *Based on availability. Ask for extended check-out at the Front Desk. Getting to the mountain is easy with the Lodge's Gondola Express shuttle service. Our private van will whisk you from the front of the Lodge to the base of the gondola. Plus, as a Lodge guest you receive free ski check at the base of the gondola and a complimentary Fast Pass which allows you to use the ski school line prior to 10am. How convenient is that? ... more less
- Reservation Options:
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- Also Known As:
- Keystone Lodge And Spa
- Keystone Hotel Keystone