The valet, the front desk employees, the spa lady, and all of the people we encountered were polite, helpful and professional. We were greeted with a smile and they were all willing to help us with our requests. I really enjoyed their attitude and professionalism.
We purchased our stay on Groupon for a great price. On the day we checked in, I called to add a roll away bed to our room. The front desk ladies (Ann & ??) were very helpful and discussed the different room options with me. We decided to change our room to a king loft with a river view on the 6th floor. Our kids loved it! The only down side was that the pullout couch was incredibly uncomfortable. The roll away bed was very comfy! The upstairs king was incredible.
We had mentioned when we checked in that we were celebrating my daughter's friends 16th birthday and if they could recommend a fun restaurant. We proceeded to ride the shuttle (very nice!!!) to the river area to eat a nice dinner by the river. What a surprise when we returned! Waiting in our room was a tray of warm cookies, 2 glasses of milk, a sweet note, and a lovely bouquet of flowers as a birthday surprise. They also noticed we were chilling our water bottles and cokes in the sink with ice. They had a mini frig delivered to our room without us asking for one.
The kids really enjoyed the lake and paddle boats, feeding the fish and ducks, and exploring the river area. We all enjoyed the pool and hot tub in the evening. Wish the pool had been a little warmer. Eating breakfast by the lake was such a nice treat for Father's Day. Just beautiful!!!
We asked for a late check out so we could enjoy the lake activities and the shopping for a little longer.
Thank you for the wonderful memories!