We arrived late at night at the tail end of a snowstorm and received such a warm welcome! The lady at the desk found food for us and upgraded our room to a loft. It was wonderful to have a separate seating area! I didn't really use the 'spa' services, but I enjoyed the outdoor pool and the hot tub. The resort shuttle took us to the nordic and downhill ski areas, so getting around wasn't really a problem. I'd love to go back and try the downhill skiing - our friends really enjoyed it. We took a snow shoe trip at the top of the lift and the views were spectacular!