We have stayed at the Keystone Lodge back in December 2006 for 7 nights and liked it so much we booked it for another week for Christmas this year in 2007. I am a mom of 2 kids that takes her kids skiing every year because dad doesn't want to go skiing so I need a hotel that will take care of us.
Keystone Lodge isn't the newest hotel in town. It's older and renovated, but has a charm about it that makes it cozy and nice. I feel comfortable here and my kids really like it. Every Christmas they have a chocolate display in their lobby that they go crazy over. It's a whole ski village done in chocolate including a working train, waterfall, moving tree and presents that attracts visitors from all over. My kids just can't get enough of this so they had to come back this year and see this again.
We just loved our loft suite here. I think they only have 14 of them. They have these spiral staircases that go up in the middle of them giving us some privacy between the kids and me.
One disappointment this year is they removed the really large spa hot tub in the back to make way for the spa renovations. Now that great hot tub is gone that the kids loved and we had to go use the outdoor hot tub. So for a few days we used the outdoor hot tub because the indoor one was too hot for kids so we had to walk over slippery ice to get to it. But then, after a few days they closed it due to some problems and it was closed over Christmas...their busiest time. A big drag.
My kids were also playing in the indoor/outdoor pool area and one of the spa attendents had to ask them to not be so noisy because they were doing spa treatments in the back. I understand but this is holiday break and there are tons of kids playing and it was a bad design to put these new spa treatment areas so close to the pool.
Restaurant service was good, but a bit slow during this busy period. Try to ask for Vernon the waiter during the winter season during breakfast and at the Bighorn Steakhouse. What a nice guy and a great personality. He learned my kids names and this is the second season we've seen him here....he lives in Ohio. Great guy. Always enthusiastic and took good care of us.
Housekeeping is a bit late each day coming late after noon although this could be due to the busy season. Love the nighttime turndown service and the treats by the bed.
I have a recommendation for management: Please have housekeeping leave fresh water bottles everyday...even if you charge us! Such an inconvenience to go buy water everyday...so just provide it and I'll pay for it later if I drink it. You do it for the first two bottles.
If you ever need to wash your clothes, there is a secret labrynth that you will have to follow to find the washer/dryer and you will have to be escorted. It is very hard and it's not worth it. It's down near the underground parking and it's really for the condo guests. I learned last year just to pack more than enough clothes and bring woolite to wash in the sink!
Oh yes, I have my luggage FEDEXed here every year and this hotel is fabulous about storing it and last year it was even waiting in the room for me at check in.
Shuttle service is great. It's really worth it to save the money on a ski in/ski out hotel and this hotel really is down the street from the slopes.
- Official Description (provided by the hotel):
- The AAA Four Diamond Award-winning Keystone Lodge & Spa is surrounded by the majestic Rocky Mountains and thousands of acres of national forest close to Denver, making it the ideal choice for winter sports enthusiasts. Keystone Lodge is on the shuttle route, so guests can zip over to the ski lifts at a moment’s notice. The Lodge also boasts easy access to a host of winter and summer activities, including mountain biking, championship golf, ice skating, rock climbing, whitewater rafting and more. Feel free to take a break from your adventures and luxuriate in our state-of-the-art spa with a full range of relaxing and rejuvenating spa treatments. The lodge also includes a steam room, indoor and outdoor hot tubs, an outdoor swimming pool, and even an equestrian center. Treat yourself to an exceptional dining experience at the Bighorn Steakhouse while taking in the splendid views of the Continental Divide and Keystone Lake. Or grab a quick bite at the convenient Lakeside Deli before heading off on your day’s activities. The lodge offers 152 guest rooms, including 14 loft suites. Each room affords a spectacular view of Keystone Mountain and the Snake River. The hotel room with one kingbed is a traditional hotel room with a king-size bed and a private bathroom. The hotel room with two queen beds is a traditional hotel room with two queen-size beds and a private bathroom. The hotel suite with one king bed and living room is a two-level hotel suite with one king bedroom upstairs in the loft with television. All suites also include a downstairs sitting area with television and sofa pull-out couch and one private bathroom downstairs. All rooms include complimentary in-room wireless Internet, complimentary fitness center access, plush robes, a CD alarm clock and many other extras. Other amenities include a business center, exercise facilities, massage therapy services, ski storage and golf course. Extend Your Stay - 7pm Check Out Instead of sitting on I-70, head back to your hotel for a soak in the hot-tub, a shower or to catch the rest of the game while the traffic clears. *Extended check out until 7pm for just $35. *Based on availability. Ask for extended check-out at the Front Desk. Getting to the mountain is easy with the Lodge's Gondola Express shuttle service. Our private van will whisk you from the front of the Lodge to the base of the gondola. Plus, as a Lodge guest you receive free ski check at the base of the gondola and a complimentary Fast Pass which allows you to use the ski school line prior to 10am. How convenient is that? ... more less
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- Also Known As:
- Keystone Lodge And Spa
- Keystone Hotel Keystone