My wife and I stayed at the Ski Tip Lodge while skiing in Keystone in late February 2009. Before booking our vacation, we did our homework by reading all of the online reviews and were excited to have found this place. Upon arriving, we were greeted by Cindy Burkart, General Manager. She showed us to our room and although it was small, we were fine with that because we knew that we were staying at a B&B, not a large hotel. Overall, our first impressions were great. The common areas were charming and inviting. The breakfasts were incredible and the staff was very courteous.
Our problems began on the third night of our four-night stay. Apparently, the Ski Tip Lodge is not only a Bed & Breakfast, it is also a dinner restaurant and the bedrooms are located above the dining area, the bar and the other common area. Adding to the problem is the obvious lack of insulation/noise isolation in the walls and floors. We tolerated the noise the third night until around 10:30 p.m. when I went downstairs and asked that the music be turned off. (The dinner guests had already left but the music was still on.)
The fourth (and our final) night, the noise level was absolutely ridiculous. My wife and I went to bed at 10:00 p.m. because we had to wake up around 5:00 the next morning in order to drive to Denver International Airport and catch our flight home (Florida). While laying in bed, we could not just hear the rumble of people talking and laughing downstairs, we could actually follow people's conversations. Yes, it was that loud! (Again, all of the rooms to our knowledge are located above the dining room, the bar and the other common area.) It didn't take long before I went downstairs to speak with Cindy Burkart, GM who was on duty that evening. She informed me that the music had been turned off but that "the dinner guests bought out the restaurant for the evening" and she couldn't ask them to leave. I argued that I had paid for a room with the expectation that I would be able to go to sleep. I asked her if she honestly believed that that was an acceptable noise level for a "hotel" and her response was "Yes." I was shocked! I asked her what time my wife and I could expect some reasonable level of quiet so we could go to sleep. She said that the guests had bought out the restaurant until 11:00 p.m. but that if they wanted to stay past that time, she was not going to ask them to leave.
To make a long story short, my wife and I ended up packing our bags and leaving the Ski Tip Lodge that evening very disappointed guests. We left the STL at 10:45 p.m. and drove to Denver, where we checked into an Embassy Suites near the airport for the same cost as the STL and it was actually quiet!
It was a disappointing end to an otherwise wonderful trip. I STRONGLY RECOMMEND THAT THE STAFF AT THE SKI TIP LODGE MAKE A DECISION ON WHO/WHAT THEY WANT TO BE. DO THEY WANT TO BE A BAR/RESTAURANT OR A BED AND BREAKFAST? Clearly, they are incapable of doing both well. They will either upset dinner guests or hotel guests and it's clear, based on our stay, who they are willing to upset. If you are expecting a solid night's sleep, I would not recommend the Ski Tip Lodge.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.