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“Wonderful” 4 of 5 stars
Review of Inn at Keystone

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Inn at Keystone
3.0 of 5 Resort   |   US Highway 6, Keystone, CO 80435   |  
Hotel amenities
Ranked #2 of 6 hotels in Keystone
HEADLAND
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Wonderful”
4 of 5 stars Reviewed April 22, 2013

The front desk was always friendly when we passed through the lobby. They were helpful with local information and calling the shuttle to pick us up. Our room was clean. The iron smoking up the room was the only problem we experience. Whoever used it last must have melted somehting to the heat plate.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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144 people have reviewed this hotel

Traveler rating
    42
    59
    28
    11
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Allentown, Pennsylvania
Top Contributor
55 reviews 55 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 19, 2013 via mobile

We have truly enjoyed our stay so far, we still have two days. Next time we come to Keystone, this would be a great choice again. On the bus route to the river run lodge and very convenient. Beds are comfortable - slept very well.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 of 5 stars Reviewed March 8, 2013 via mobile

This is a decent hotel. They have terrible customer service when it comes to booking. I booked a room a week in advance, and when I wanted to move the room to a different date I was told that I had to pay in full since it was within 26 days. Wow I was told on the phone it was two days when I booked. I will not stay here again. Also I was sent an email that offered a low rate. When I called to book they didn't honor that rate. Look to go else where if possible.

  • Stayed March 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sterling, Virginia
Top Contributor
88 reviews 88 reviews
20 hotel reviews
Reviews in 42 cities Reviews in 42 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed March 8, 2013

My boyfriend and I booked this stay through our Epic Season passes and I think we got a pretty decent deal on the room. We always ask if there are upgrades available (because it doesn't hurt to ask) and they put us on the top floor (6th floor) in a suite. It was very nice. High ceilings, king bed in the bedroom pull out couch in the living room, 2 full bathrooms and a mini fridge. The closets were plenty large and they supply you with keys for ski lockers in the basement. We ordered room service one night because we were just too tired to go out and it was ok. Not the best, and a bit pricey for what it was. They also have coin operated laundry facilities which we used since we had already been skiing for 5 days. They also have 3 hot tubs. One on the ground level which is a bit hidden in the garage area. but the other 2 are on the 4th and 6th floors I believe and both have great views of the mountains. The bar area is decent. All the bartenders were very friendly and the folks at the bar made for good conversation. It is about a 5-10 minute walk to the lift but totally beats having to take a bus or drive and pay for parking.

I would recommend the Inn at Keystone and plan to stay here again in future visits.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
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Qingdao, China
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 26, 2013

My wife and I stayed here for 3 nights, we were planning 4 but the service on the food and the general condition of the facility made us leave early. It is in a good location, but that is all. Despite leaving early and complaining to management we were offered $10 refund on a bill of almost $1000. Not the customer service we expect, especially from a US hotel. Be Warner before you book.

Room Tip: Do not have high expectation then you will not be disappointed
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  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 26, 2013

We arrived to a very friendly welcome and explanation of everything that we received as a bonus with our room. We had free ice skating, half day ski pass and free skiing for children. Parking was difficult the day of arrival as the parking area was almost full, but it tends to clear out later in the morning and early evening. We did use our car one day for going ice skating and into Dillon, but there is also a good bus system that stops right in front of the hotel and will take you to the River Run area very quickly.

We had the Mountain View Room on the second floor. The rooms are nice, and adequate if you’re looking for a standard hotel room with no extra bells and whistles. It has a standard tub, coffee maker, fan, small refrigerator, humidifier and new TV. It was not a large room, but average size and was okay for 2 adults and 1 child. If you get a mountain view, you can see the runs and lifts. Overall, good room.

The only thing we had any difficulty with was the thermostat. It was hard to get a good temp in the room. It was cold outside (0 to 10 deg. F), but we did have to open the window several times to regulate the temp as it was too warm.

The location is great if you’re going towards the Mountain House area. It’s less crowded over there and if you’re going to the beginner’s area or the kid’s area, they are both right there. It’s still a bit of a walk, but it’s manageable. If you find a wagon along the way you can at least use that to carry the kids or equipment.

Overall, good hotel, good location, we would stay here again.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann Arbor, Michigan
Top Contributor
128 reviews 128 reviews
31 hotel reviews
Reviews in 41 cities Reviews in 41 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed February 25, 2013

The main advantage of the Inn is that you can walk to the slopes. Staff is very friendly but the rooms are dated - they have seen heavy use and are in need of an update. No frills, but if you want to ski at Keystone, this place will do.

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Inn at Keystone

Address: US Highway 6, Keystone, CO 80435
Location: United States > Colorado > Keystone
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 hotels in Keystone
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Inn at Keystone 3*
Reservation Options:
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Also Known As:
Inn At Keystone Hotel Keystone
Inn Keystone
Keystone Inn
Hotel Keystone

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