We stayed here for 3 nights in January for our ski trip. The hotel is a bit dated, but still comfy with everything you need. I was really impressed by the customer service. Right at check-in, everyone we dealt with was extremely nice and happy to help with any questions. The guy who checked us in even remembered our last names, and greeted us every time he saw us. Maybe that sounds silly to some, but it's little personal touches like that that i appreciate when i'm spending money to stay somewhere. Some nice little touches as well with cookies at check-in (they were really good too) plus there was always a basket of granola bars, since we were there to ski, that was great.
As far as walking distance to the lifts...well, i guess it IS but, it's a LONG walk, especially with all your gear. Most days we just took our rental car to River Run Village, a short 2 min drive.
The hot tubs were nice too, but yes they are communal. The one on the 6th floor is best as it's highest and better view of the mountain.
My only negative? While there is a humidifier in the room, i'm pretty sure it didn't work at all. But i'm traveling from a really humid area, so we just felt it was so dry there, so if the humidifier had worked, that would have been great, but big deal.
Pet friendly, every day they have a "yappy" hour, which i thought was pretty neat. Featured cocktails were tasty too. Didn't dine here as the prices seemed a bit high, but we did have an app during happy hour and it was good.
I'd say get the mountain view, it was lovely. They were also hosting a Wounded Warriors even while we were there, so i liked that they were involved in helping host such a great organization. Book here and save yourself some dough!
get a mountain view room!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.