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“2977 Needs updating and new tv boxes” 2 of 5 stars
Review of Key Condos

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Key Condos
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1493 Scr 8, #2951, Keystone, CO   |  
Hotel amenities
Saint Louis, Missouri
1 review
“2977 Needs updating and new tv boxes”
2 of 5 stars Reviewed February 26, 2014

Also stayed in 2977 last week and the bathroom needs a lot of TLC. Never got our mid week cleaning. Heard people in the pool at midnight like they are going to come through our headboard. Main TV box still hadnt been fixed loud as heck. Bedroom TV I had to run all the cable to get it set up just to see that TV cuts in and out. Also got charged a resort fee after leaving and being told nothing of this.

  • Stayed February 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian D, Manager at Key Condos, responded to this review, March 2, 2014
Thank you for taking the time to review your stay with us. I would like to offer my apologies for the trouble you experienced during your holiday with us here in Keystone. We have taken your comments very seriously and have replaced the cable boxes. We are also taking bids for renovations to portions of the unit. I would welcome the opportunity to personally discuss your experience in further detail and invite you to contact my office at 970-496-7158. Thank you again for your candid feedback and I look forward to speaking with you.
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22 reviews from our community

Traveler rating
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    5
    5
    2
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Boulder, Colorado
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 17, 2014

Every unit is different; I was in 2977 (small 1bedroom) and it looks absolutely nothing like the management photos. With the exception on the kitchenette, nothing has been updated since the 1970s. This unit is desperate for a coat of paint and a little TLC. Bathroom wasn't clean when I arrived; there were muddy footprints on the floor and gunk in the tub. Tub doesn't drain well and the whole unit smells musty and moldy. TV in the bedroom didn't work at all; TV in the living room was disconnected when I arrived, so I had to set it up and reconnect the cable. The cable box makes a very loud noise (broken fan?), making it hard to hear the TV. Luckily, the WiFi worked flawlessly and the sheets were clean. This unit is noisy - close to the hot tub and pool, and loud mechanical noises can be heard from the bedroom all night.

  • Stayed February 2014, traveled solo
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian D, Manager at Key Condos, responded to this review, February 22, 2014
Thank you for taking the time to review your stay with us. I would like to offer my apologies for the trouble you experienced during your holiday with us here in Keystone. I want you to know that we typically hold ourselves to much higher standards than that which you experienced during your stay. We have taken your comments very seriously and corrected many of the deficiencies you mentioned and used this as a training opportunity for our staff. I would welcome the opportunity to personally discuss your experience in further detail and invite you to contact my office at 970-496-7158. Thank you again for your candid feedback and I look forward to speaking with you.
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Genesee, Colorado
Contributor
12 reviews 12 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 5, 2013

I rented a 2 bedroom I found online. The advertisement stated "Rent This Condo for Less than a Hotel Room" Well that was spot on! The unit was bright with lots of Natural Light. I was happy for the blackout curtains. It was very cute, clean and cozy. I was really surprised by the little extras. Down Comforters, super fluffy towels, coffee,games, flat screen TV. My husband was thrilled to find a gas grill on the deck. I think he was also thrilled by the location to the hottub. (Next door) Which maybe the biggest hottub I have been in. It was summer so perhaps not as busy as it might be in winter but we had the tub to ourselves each night.

As the other reviews said it was an easy walk to River Run. I walked to the little Lake area in the mornings too. Nice! I almost don't want to say anything in case this little gem gets full and I have to go back to paying too much for a hotel room!

Room Tip: look online!
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison, Wisconsin
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 6, 2013

... would help to these otherwise nice condos.

The design flaw is that the daylight for the main room comes from the balcony that has traffic from the other units. Yes, you can use the blinds, but if you can, ask for a unit on the top floor and walk an extra flight of stairs for more privacy.

The carpet in our unit (#2928) was a disgrace, but the unit is for sale and I believe no matter what, it will be replaced by next winter. The kitchen was slightly run down but perfectly fine and well equipped, as was the entire condo (2 TVs, 2 bathrooms), good queen bed although the linen should be replaced. Staff was attentive when asked for towels, firewood, including extra sheets when a virus caused some mayhem in the middle of the night.

The pool and hot tub are nice although sometimes unkempt, some guests (e.g. people leaving cigarette butts) and at times maybe the staff as well should at times be more attentive.

The location is good, a short walk (3-4 minutes) to the next lift, not a true ski in/out but close enough.

Room Tip: top units for privacy, or ask for rooms without porch door as light source for the main room
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
keytotherockies, Front Office Manager at Key Condos, responded to this review, June 19, 2013
Thank you for writing a review of Key Condos. While we appreciate the feedback, your stay was not with Key to the Rockies. Please consider staying in one of our properties in the future!

Kindly,
Patrice Novak
Reservations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 7, 2013 via mobile

I rented owner direct (2926), owners were amazing to work with, they treated me like Family, sent me notifications of discounted Keystone ski passes, forwarded vet and medical info ahead of time incase we had any emergencies etc. Owners sent photos of the condo and from the pics it looked good. We were pleasantly surprised when we checked into #2926.

The condo worked well for our large group. The “kids” used the pullout sofa and parents slept in the bedrooms, everyone was happy.

The location was 500 yrds to Mountain House. We could've easily walked but we chose to ride the bus that stopped practically right outside our condo. Busses run every 15 minutes so no one in our group ever had to wait long for a ride to a lift. We used the club house all 6 nights of our stay, it had a nice pool, big hot-tub, pool towels provided and coin laundry. This condo had everything we needed and our family had a memorial Christmas Ski vacation. For the price and location we were very happy.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 15, 2012

I have stayed at Key Condo 2976 several times and it is very updated and modern. It has a beautiful bathroom with deep whirlpool tub and multi headed shower. It has a tempurpedic king sized bed too. This is a studio but could easily sleep a family of 4. It has a loft with a comfy double bed. The hot tub is awesome too. It is on the 3rd floor so climbing stairs gives you a good work out, but the views are beautiful! I would highly recommend this unit.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 6, 2012 via mobile

If you are expecting a 5 star hotel, don't stay here. But if you want a clean place to sleep that is a 5 minute walk to River Run Village, this is the place for you! We came for the Bluegrass and Beer festival and stayed in 2934. It was about 700 sq ft and had a fireplace, kitchen with a full fridge and a nice balcony on each end to sit outside and look at the stars.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Key Condos

Address: 1493 Scr 8, #2951, Keystone, CO
Location: United States > Colorado > Keystone
Amenities:
Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #19 of 35 Specialty Lodging in Keystone
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Key Condos were one of the first complexes built in the Keystone Resort area. Located walking distance to both the Mountain House and River Run ski area bases, Key Condos is an excellent location for all of your vacation needs. River Run offers plenty of dining and shopping options. On the shuttle route, Key Condos is convenient to everything in the Keystone area. Our one bedroom, two bathroom, 606 square foot property boasts a kitchenette complete with a small fridge, dishwasher, four burner stove, oven and microwave. A dining room table for four and spacious living room also offers all the convenience of home. Relax on the large common area deck with mountain and creek views or sit in front of the electric fireplace and enjoy an evening of television and a quiet dinner. This property has a queen sofa sleeper in the living room and will accommodate up to four people comfortably. Complimentary covered parking and wifi is also included. The clubhouse offers a common sitting area, indoor pool and outdoor hot tub for your on site entertainment needs. ... more   less 
Also Known As:
Key Condos Hotel Keystone

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