This was the worst place and worst customer service I have ever experienced in my 25+ years of travel. The condo was one step down from a frat house.... dirty, completely outdated from the 60s, and smelled moldy. The carpets were dirty and moist. We had to cover the couch with a sheet in order to sit on it. I went and bought blankets because we didn't want to touch the existing ones. I took pictures of the unbelievable filth in the unit including droppings on the floor and dusty lamps (that were electrical hazzards). I have been calling for a week for some level of reimbursement and the Manager (Danielle [--]) and Asst Manager (Caitlin) never bothered to called me back.
- Official Description (provided by the hotel):
- Key Condos were one of the first complexes built in the Keystone Resort area. Located walking distance to both the Mountain House and River Run ski area bases, Key Condos is an excellent location for all of your vacation needs. River Run offers plenty of dining and shopping options. On the shuttle route, Key Condos is convenient to everything in the Keystone area. Our one bedroom, two bathroom, 606 square foot property boasts a kitchenette complete with a small fridge, dishwasher, four burner stove, oven and microwave. A dining room table for four and spacious living room also offers all the convenience of home. Relax on the large common area deck with mountain and creek views or sit in front of the electric fireplace and enjoy an evening of television and a quiet dinner. This property has a queen sofa sleeper in the living room and will accommodate up to four people comfortably. Complimentary covered parking and wifi is also included. The clubhouse offers a common sitting area, indoor pool and outdoor hot tub for your on site entertainment needs. ... more less
- Also Known As:
- Key Condos Hotel Keystone