This was the worst place and worst customer service I have ever experienced in my 25+ years of travel. The condo was one step down from a frat house.... dirty, completely outdated from the 60s, and smelled moldy. The carpets were dirty and moist. We had to cover the couch with a sheet in order to sit on it. I went and bought blankets because we didn't want to touch the existing ones. I took pictures of the unbelievable filth in the unit including droppings on the floor and dusty lamps (that were electrical hazzards). I have been calling for a week for some level of reimbursement and the Manager (Danielle [--]) and Asst Manager (Caitlin) never bothered to called me back.
- Official Description (provided by the hotel):
- Key Condo was one of the first complexes built in the Keystone Resort area. Located walking distance to both the Mountain House and River Run ski area bases, Key Condo is an excellent location for all of your vacation needs. River Run offers plenty of dining and shopping options. On the shuttle route, Key Condo is convenient to everything in the Keystone area. Relax on the large common area deck with mountain and creek views or sit in front of the electric fireplace and enjoy an evening of television and a quiet dinner. Complimentary covered parking and wifi is also included. The clubhouse offers a common area lounge, indoor pool and outdoor hot tub for your on site entertainment needs. ... more less
- Also Known As:
- Key Condos Hotel Keystone