Over the Labor Day weekend our group of eleven took the Gondola to the Mountain House for the Friday Afternoon Club. Their advertised specialty was BBQ. I saw that the BBQ was being served under crude conditions from under a popup tent and recommended to our group that we wait and eat at one of the excellent restaurants at the bottom of the mountain at River Run. They said they were starving so we went for the BBQ. What a mistake ! For $13 each sandwich we got old, cold, dry, hard, beef on buns that were completely soaked and saturated with melted butter. It was disgusting and uneatable. In addition the beans and cold slaw were bland and tasteless. My wife and I worked at Keystone Resort 25 years ago when they actually emphasized QUALITY & CUSTOMER SERVICE. We can't help but wonder what happened to the Keystone quality. You've been warned, don't eat at the Mountain House. Go down the mountain to River Run and eat real food.
If you own or manage Mountain House Food Court, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.