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“nice rooms” 4 of 5 stars
Review of Sky Ute Casino & Resort

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Sky Ute Casino & Resort
14324 US Highway 172-N, Ignacio, CO 81137   |  
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Ranked #1 of 1 Hotels in Ignacio
Durango, CO
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
“nice rooms”
4 of 5 stars Reviewed August 6, 2013

The rooms at Sky Ute quite nice. The pillows leave something to be desired, but the room was comfortable and large with a nice walk out balcony. The room had a nice fridge, coffee maker, real cups and glassware. It also had a small sink, something you rarely see; very handy for filling the coffee pot and getting drinking water. The bathrooms are very large, with a tub and separate glassed in shower. Lots of counter space and nice amenities.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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76 reviews from our community

Traveler rating
    39
    21
    8
    2
    6
See reviews for
16
27
1
13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Any
English first
Indianapolis, Indiana
Top Contributor
63 reviews 63 reviews
19 hotel reviews
Reviews in 29 cities Reviews in 29 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed July 8, 2013

On our recent visit during our annual fishing trip to the San Juan River we were disappointed to find there is no longer a seafood buffet on Friday nights, our apparently a buffet anytime. The area where we used to enjoy the buffet has been converted to a couple of overpriced restaurants. There is a new sports bar we did enjoy. Our waitress, Angel, there was excellent. We were told by another fisherman we should check out the buffet Thursday nights at the new casino nearby in Farmington, NM, which is actually closer to where we like to catch jumbo trout in the river below Navajo Dam.

  • Stayed July 2013, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Everywhere, USA
Top Contributor
62 reviews 62 reviews
27 hotel reviews
Reviews in 40 cities Reviews in 40 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed June 22, 2013

Stayed here in an RV in the Resort RV park for $27/night with Good Sam discount. We were very impressed with the RV park. The roads and sites are all paved. Each site has a bbq and picnic table. Sites are separated by gravel strips with some young landscaping. Very new feel and apparently has been open only 4 years. All sites full hookup. Short walk to the back of the casino where you have key card entry to the casino by way of the pool/hot tub/showers. Pool and showers very clean. Upon arriving the RV park host who was very friendly took us to reception and gave us a tour. The hospitality was incredible. Check in efficient and friendly. The casino was modern, new, pleasant, and there is a nonsmoking part of the casino. Have not tried the restaurants so can not comment on that aspect. Will definitely return if in the area.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durango, Colorado
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 21, 2013

This is a beautiful hotel & since it is fairly new everything still looks new! Spent only one night, was there for a concert which was great as well as the venue it was in. Our room was very spacious, clean & comfortable with fridge, micro, balcony, wifi & all the amenities we needed. The bathroom was enormous with separate shower & tub. The bed/pillows are important to me & these were very comfortable. All of the hotel staff was very friendly & accomodating. There is a number of eating areas but especially liked the breakfast/lunch "bistro" where you can get food to go, sit at counter or regular seating. The pool is wonderful; it is indoors, large, warm & has whirlpool. This hotel/casino is in a small town but there are many, many big things to do all within 30 beautiful miles.

Room Tip: Exterior rooms have balconies otherwise overlook interior of hotel.
See more room tips
  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 2, 2013

I have stayed at the hotel over 5 times in the last year for work. I can only talk on the hotel, food and conference area. I don't gamble.

The rooms are great: very clean, quiet, comfortable beds and the bathrooms are nicely equipped. The check in service has always been friendly and very helpful. Any time I have had a question or request it has been addressed immediately.

We have also held a conference at the hotel/casino with an amazing experience. The conference room was setup perfectly with all our requests. The food; breakfast and lunch we requested was beyond our expectations and out did many high end hotels we have used.

The only complaint would be the restaurant options in the hotel or near by the hotel. You have to definitely drive to Durango for fine dining. Last time I stayed at the hotel in March 2013 the restaurants at the Hotel were under construction, so I'm excited to see the results which may be done already. I'll write an update after i stay in June.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SarahGuestService, Guest Relations Manager at Sky Ute Casino & Resort, responded to this review, May 22, 2013
Thanks for taking the time to write about us DenverGreenstreet! I just wanted to write a quick response to highlight your comment about our restaurant renovations. We’ve completely transformed what was the Aspen Room and Red Rose Bistro into two beautifully remodeled eating establishments.

There is now Willows Baja Grill / Willows Café Bistro - offering up big, bold, fresh flavors featuring Baja style Mexican food that’s new to the region. All items are made fresh in the kitchen daily and are prepared to order seven days a week for breakfast, lunch and dinner. For dessert we’ve got home made Churros with warm caramel and sweet chocolate dipping sauce; or head to the Bistro Café portion of the restaurant where we invite you to try our fresh baked breads and pastries, Seattle’s Best Coffee and a home style breakfast menu.

We’ve also opened Seven Rivers Steaks, Seafood and Spirits - the first authentic steakhouse in the Four Corners open Tuesday-Saturday from 5-10 p.m. It tastes as good as it sounds with fresh French onion soup, Seafood Crisp, a 32 ounce Chairman’s cut USDA choice T-Bone steak and extensive wine list.

We can’t wait for you to come back and experience the change! Hope to see you back here real soon!
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Ignacio, Colorado
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 22, 2013

Being a Southern Ute Tribal Member, I am proud of this casino and all it has to offer! The casino has a great gaming floor, fun slots, and table games. They offer a variety of events, concerts, and banquets. The bowling alley and minature golf is fun for the whole family! The casino also has a variety of restaurants that would suit anyone! Rolling Thunder is a local favorite, home of the steak and shrimp combo! Shining Mountain is great for a quick bite or to go order. And the 2 newest restaurants are being introduced this month, Seven Rivers Steakhouse and Willows Baja Restaurant! Can't wait to try them! The hotel offers beautiful rooms, smoking and non smoking, and pet friendly! Or bring the RV and stay at the full hook-up RV Park! Come out and stay and play!

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque, New Mexico
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 20, 2013

We will never trust this place. Accused of stealing. We got our credit card bill there was an additional charge of $225.00. We thought this must be an accidental charge or double double charge for our stay. I called the hotel and they said this charge was for a missing blanket. I said this is a mistake. We do a room check before we leave we have kids I make the bed and place towels intub so I can see whats on the floor. I know the blankets were there. . So this is due to a miscount or housekeeping Unsure but furious. I spoke with the front desk clerk to discuss this she responded "Im not saying you did and Im not saying you didnt. We have the rooms inspected after housekeeping cleans them but we will have someone call you." This has never happened to us. I dont know if they are trying to make extra money on the side. They were not able to check us in until 3:20 They said it was not cleaned. Unfriendly staff. My credit card co. dispute department was on the 3rd line and said this is appauling.

  • Stayed March 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SarahGuestService, Director of Operations at Sky Ute Casino & Resort, responded to this review, April 22, 2013
Dear Shannon,

First, I would like to thank you for choosing the Sky Ute Casino Resort. I would like to personally apologize for the confusion on the billing for the Pendleton blanket. Upon reviewing your billing on this charge, it appears that a full refund has already been issued on your credit card.

The Pendleton blankets are one the more unique items placed in every room at the Sky Ute Casino Resort. These Pendleton blankets are often taken by hotel guests to enjoy in their own homes are to be given as gifts to loved ones. Diligent inventory is taken every day to account for the Pendleton blankets and other unique items such as the IHomes docking stations or the VOIP telephones that are in every room.

I deeply hope that this explanation along with your refund meets your satisfaction. As a guest and a valued customer, your satisfaction is very important to us, in the event you are still not satisfied with the actions we have taken, please do not hesitate to contact us.

Travis Garlick
Director of Operations
Sky Ute Casino Resort
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Additional Information about Sky Ute Casino & Resort

Address: 14324 US Highway 172-N, Ignacio, CO 81137
Phone Number:
Location: United States > Colorado > Ignacio
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Ignacio
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
The Southern Ute Indian Tribe welcomes you to the Sky Ute Casino Resort! Please take time to visit the 45,000 square foot gaming floor including Slots, Poker, Blackjack, Craps, Roulette and Bingo, stay in one of our elegantly appointed luxury hotel rooms or suites, choose from one of our six unique and beautifully appointed restaurants to dine in, take the whole family to bowl at the Rolling Thunder Lanes, and immerse yourself in the culture of the Southern Ute people.The Sky Ute Casino Resort provides a retreat from the daily hustle and bustle. Rooms and suites are finely appointed with the highest quality in furnishings, linens, and more. Whether you are looking out at the majestic San Juan Mountains or have a view of the stunning atrium below, all rooms offer an exquisite view. Guests are provided access to all the unique dining establishments, a luxury day spa and salon, the swimming pool and sun deck, along with all the other amenities that the Sky Ute Casino Resort has to offer. The friendly front desk staff will garuntee that your stay will leave you with the desire to come back again and again. ... more   less 
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Also Known As:
Sky Ute Casino And Resort
Sky Ute Hotel Ignacio

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