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“Great Destination Hotel!” 5 of 5 stars
Review of Sky Ute Casino & Resort

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Sky Ute Casino & Resort
3.5 of 5 Hotel   |   14324 US Highway 172-N, Ignacio, CO 81137   |  
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Ranked #1 of 1 Hotels in Ignacio
Certificate of Excellence
Durango, Colorado
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Great Destination Hotel!”
5 of 5 stars Reviewed June 21, 2013

This is a beautiful hotel & since it is fairly new everything still looks new! Spent only one night, was there for a concert which was great as well as the venue it was in. Our room was very spacious, clean & comfortable with fridge, micro, balcony, wifi & all the amenities we needed. The bathroom was enormous with separate shower & tub. The bed/pillows are important to me & these were very comfortable. All of the hotel staff was very friendly & accomodating. There is a number of eating areas but especially liked the breakfast/lunch "bistro" where you can get food to go, sit at counter or regular seating. The pool is wonderful; it is indoors, large, warm & has whirlpool. This hotel/casino is in a small town but there are many, many big things to do all within 30 beautiful miles.

Room Tip: Exterior rooms have balconies otherwise overlook interior of hotel.
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  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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103 reviews from our community

Traveler rating
    56
    26
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
  • Any
English first
Denver, Colorado
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 2, 2013

I have stayed at the hotel over 5 times in the last year for work. I can only talk on the hotel, food and conference area. I don't gamble.

The rooms are great: very clean, quiet, comfortable beds and the bathrooms are nicely equipped. The check in service has always been friendly and very helpful. Any time I have had a question or request it has been addressed immediately.

We have also held a conference at the hotel/casino with an amazing experience. The conference room was setup perfectly with all our requests. The food; breakfast and lunch we requested was beyond our expectations and out did many high end hotels we have used.

The only complaint would be the restaurant options in the hotel or near by the hotel. You have to definitely drive to Durango for fine dining. Last time I stayed at the hotel in March 2013 the restaurants at the Hotel were under construction, so I'm excited to see the results which may be done already. I'll write an update after i stay in June.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SarahGuestService, Guest Relations Manager at Sky Ute Casino & Resort, responded to this review, May 22, 2013
Thanks for taking the time to write about us DenverGreenstreet! I just wanted to write a quick response to highlight your comment about our restaurant renovations. We’ve completely transformed what was the Aspen Room and Red Rose Bistro into two beautifully remodeled eating establishments.

There is now Willows Baja Grill / Willows Café Bistro - offering up big, bold, fresh flavors featuring Baja style Mexican food that’s new to the region. All items are made fresh in the kitchen daily and are prepared to order seven days a week for breakfast, lunch and dinner. For dessert we’ve got home made Churros with warm caramel and sweet chocolate dipping sauce; or head to the Bistro Café portion of the restaurant where we invite you to try our fresh baked breads and pastries, Seattle’s Best Coffee and a home style breakfast menu.

We’ve also opened Seven Rivers Steaks, Seafood and Spirits - the first authentic steakhouse in the Four Corners open Tuesday-Saturday from 5-10 p.m. It tastes as good as it sounds with fresh French onion soup, Seafood Crisp, a 32 ounce Chairman’s cut USDA choice T-Bone steak and extensive wine list.

We can’t wait for you to come back and experience the change! Hope to see you back here real soon!
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Ignacio, Colorado
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 22, 2013

Being a Southern Ute Tribal Member, I am proud of this casino and all it has to offer! The casino has a great gaming floor, fun slots, and table games. They offer a variety of events, concerts, and banquets. The bowling alley and minature golf is fun for the whole family! The casino also has a variety of restaurants that would suit anyone! Rolling Thunder is a local favorite, home of the steak and shrimp combo! Shining Mountain is great for a quick bite or to go order. And the 2 newest restaurants are being introduced this month, Seven Rivers Steakhouse and Willows Baja Restaurant! Can't wait to try them! The hotel offers beautiful rooms, smoking and non smoking, and pet friendly! Or bring the RV and stay at the full hook-up RV Park! Come out and stay and play!

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque, New Mexico
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed April 20, 2013

We will never trust this place. Accused of stealing. We got our credit card bill there was an additional charge of $225.00. We thought this must be an accidental charge or double double charge for our stay. I called the hotel and they said this charge was for a missing blanket. I said this is a mistake. We do a room check before we leave we have kids I make the bed and place towels intub so I can see whats on the floor. I know the blankets were there. . So this is due to a miscount or housekeeping Unsure but furious. I spoke with the front desk clerk to discuss this she responded "Im not saying you did and Im not saying you didnt. We have the rooms inspected after housekeeping cleans them but we will have someone call you." This has never happened to us. I dont know if they are trying to make extra money on the side. They were not able to check us in until 3:20 They said it was not cleaned. Unfriendly staff. My credit card co. dispute department was on the 3rd line and said this is appauling.

  • Stayed March 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SarahGuestService, Director of Operations at Sky Ute Casino & Resort, responded to this review, April 22, 2013
Dear Shannon,

First, I would like to thank you for choosing the Sky Ute Casino Resort. I would like to personally apologize for the confusion on the billing for the Pendleton blanket. Upon reviewing your billing on this charge, it appears that a full refund has already been issued on your credit card.

The Pendleton blankets are one the more unique items placed in every room at the Sky Ute Casino Resort. These Pendleton blankets are often taken by hotel guests to enjoy in their own homes are to be given as gifts to loved ones. Diligent inventory is taken every day to account for the Pendleton blankets and other unique items such as the IHomes docking stations or the VOIP telephones that are in every room.

I deeply hope that this explanation along with your refund meets your satisfaction. As a guest and a valued customer, your satisfaction is very important to us, in the event you are still not satisfied with the actions we have taken, please do not hesitate to contact us.

Travis Garlick
Director of Operations
Sky Ute Casino Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pagosa Springs, Colorado
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed March 23, 2013

Very nice hotel and casino. Rooms are comfortable and nice for a night before traveling out of Durango. Staff was helpful. Recommend the rooms looking outside vs the rooms looking over the restaurants. Construction did not hurt the stay. Had fun and hit the jackpot!! Makes the stay worthwhile. Would stay again but bring my wife with me to enjoy the place. Pool is very nice.

Room Tip: Outside views are better than looking over the restaurant
See more room tips
  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed March 16, 2013

Did I mention this place is beautiful? The rooms are some of the nicest I have encountered in my travels. My wife said the bathroom must have been designed by a women! A separate tub and shower? Granite counter tops? Chocolate candy as a goodnight treat? Not to mention it is a bit off the beaten path, so you can really enjoy the solitude and quiet of the pastoral setting. The nights skies are afire with a blaze of stars, no light pollution here. The food is first rate and every detail is looked after. I would stay here again in a heartbeat!

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Page, AZ
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 11, 2013

I recently stayed at Sky Ute, great staff, great food, great views, great food, excellent meeting accommodations- attention to detail was exceptional, did I mention great staff. :-). Indoor pool, spa and fitness room offers a place to relax and enjoy the view. Outside the pool area is a nice area for enjoying the mountain air- nice touch.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sky Ute Casino & Resort

Address: 14324 US Highway 172-N, Ignacio, CO 81137
Phone Number:
Location: United States > Colorado > Ignacio
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Ignacio
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sky Ute Casino & Resort 3.5*
Number of rooms: 140
Official Description (provided by the hotel):
The Southern Ute Indian Tribe welcomes you to the Sky Ute Casino Resort! Please take time to visit the 45,000 square foot gaming floor including Slots, Poker, Blackjack, Craps, Roulette and Bingo, stay in one of our elegantly appointed luxury hotel rooms or suites, choose from one of our six unique and beautifully appointed restaurants to dine in, take the whole family to bowl at the Rolling Thunder Lanes, and immerse yourself in the culture of the Southern Ute people.The Sky Ute Casino Resort provides a retreat from the daily hustle and bustle. Rooms and suites are finely appointed with the highest quality in furnishings, linens, and more. Whether you are looking out at the majestic San Juan Mountains or have a view of the stunning atrium below, all rooms offer an exquisite view. Guests are provided access to all the unique dining establishments, a luxury day spa and salon, the swimming pool and sun deck, along with all the other amenities that the Sky Ute Casino Resort has to offer. The friendly front desk staff will garuntee that your stay will leave you with the desire to come back again and again. ... more   less 
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Also Known As:
Sky Ute Casino And Resort
Sky Ute Hotel Ignacio

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