We stayed one night was supposed to be 2 but the pool area was disgusting and the roof over it non existent. They had workers above you in the pool sanding rust and blue paint that an awful tarp hovering 3 feet above your head in the pool was supposed to catch....it didn't. The pool was full of rust and paint. The bar and tiki hut closed and holding garbage. I was informed that I was supposed to be told from the initial reservation that they were under construction. I talked to the resort 4 times before we got there and actually booked and rebooked and was never told about construction. I booked this for my birthday and was very disappointed
When I spoke with the girl that was working the night shift she informed me that there was nothing she could do but to speak with the manager Tessa in the morning. Tessa would not come out so we talked with another "manager" that was very unapologetic and refunded our money but was very smug about it. They could care less about guest experience...very disappointed...
We had an inn room...the door in the shower stuck and they were small and not very nice, I was willing to put up with it but in seeing the pool and the caves...no go.
- Also Known As:
- Indian Springs Hotel Idaho Springs