The last couple of times we stayed in Grand Lake, we stayed at Gateway Inn, which we loved. We stayed at this hotel due to the fact it was a family get together and we were bringing dogs. We stayed for 2 nights. The hotel was nothing special, it wasn't as clean as I would have liked, and there was hair in our bathtub when we arrived. The AC didn't work that well, we woke up hot in the middle of the first night and couldn't fall back asleep. No coffee pots, there is coffee in the lobby, but they don’t open until 8. What really annoyed me were the owners though. They were a couple from a different country, super hard to understand, and incredibly rude. There was a really muddy car parked outside the hotel the first night, the next morning it was gone, but there were clumps of mud still there. The owner’s wife started knocking on my door telling me we needed to clean up our dog ****. I told her about the muddy car and that we are responsible dog owners and take our dogs up the street to the dog park. She kept going on about how it was our dogs, and then she just shook her head and walked off. Later, the husband had cleaned up the mud, but she never came to apologize. I don’t like when people swear when speaking to me, and I don’t like being accused of something I didn’t do.
Don’t come here. Dirty rooms and rude owners. There are other hotels that accept pets. These people kind of ruined the nice, small town feeling you expect in Grand Lake.
No good rooms to choose from.
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.