The customer service here was great. When I arrived at the airport and they weren't running a shuttle they paid for a taxi to come and pick me up. Then my room smelled faintly of smoke and they changed me immediately and with no problems. The room I ended up with was VERY clean and comfortable. The breakfast was better than what many similar hotels are serving these days. Obviously the coffee left a little to be desired, but I've given up on hotel coffee.
I would stay here again.