Front desk service was awful. We weren't given the voucher we were supposed to get from Expedia. When we bought food from the "gift shop," we weren't given utensils, so we had to go back down to get them. And Shayna was not very friendly. When we went to the bar, although there were several tables of people as well as some at the bar, no one showed up to serve us. After 15 minutes we gave up and left. Breakfast buffet was not good. Eggs were brown, there was nothing special on the buffet. Even the eggs my husband ordered off the menu showed up brown! The room was fine, nice and clean. Loved the Jacuzzi tub : ) Only amenities were soap and shampoo, so bring your own. Housekeeping staff member Sonia was darling. Showed us the view and pointed out landmarks! If the hotel could get front desk and bar employees like Sonia, this place would be so much better!
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- Also Known As:
- Grand Vista Junction
- Hotel Grand Vista