After a long flight from the east coast, we got to there @ 12:30am and my crew and I were looking forward to enjoy a restful night's sleep. It didn't happen. The room they had assigned to us was full of cat's hair everywhere. I mean really bad; on the pillows, on the bed's skirt, and all over the rug! And in addition, the cleaning staff had forgotten to change the bed sheets so the bed was packed with black human hairs!!! Very yummy! Completely unacceptable. The manager did refund my upgrade charge of $140 for one of the two suites i booked for a week's stay, but i think that with the situation they should have refunded way more than that. On the upside the front desk staff was very nice and helpful. But please address this cleaning staff problem asap!!! I stayed at this location many times throughout the years and it's always been fine, but this time had such a disgusting and disappointing start to our stay...
- Official Description (provided by the hotel):
- At the Candlewood Suites Denver-Lakewood, we put the amenities where they really count: in your room. Big, built for comfort or extended stay, it is the ultimate suite for the business traveler. Each suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your oversized executive desk with two separate phone lines - check email and talk on the phone at the same time. Relax in the overstuffed recliner while you enjoy the DVD player. Borrow your favorites from our free DVD library. Work off some stress in our fitness center or visit our Candlewood Cupboard. You can purchase meals, snacks and sundry items at value prices. This setting is the perfect choice for business or leisure travelers. Located 1 mile from the Denver Federal Center, 3 miles from Historic Downtown Golden, 10 miles from Downtown Denver and only 1 hour away from the nearest ski resort. Pets allowed with a non refundable fee based on length of stay. $75 For 1-6 nights and $150 for 7+ nights. One pet allowed per suite, must weigh less than 80 lbs. Pet agreement must be signed at check-in. ... more less
- Reservation Options:
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- Also Known As:
- Candlewood Suites Denver - Lakewood Hotel Golden
- Candlewood Suites Golden
- Candlewood Golden
- Golden Candlewood Suites