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“Small detour in trip and had to stay here” 4 of 5 stars
Review of Hampton Inn Denver West / Golden

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Hampton Inn Denver West / Golden
2.5 of 5 Hotel   |   17150 West Colfax Avenue, Golden, CO 80401   |  
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Ranked #3 of 16 hotels in Golden
Austin, Texas
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“Small detour in trip and had to stay here”
4 of 5 stars Reviewed March 18, 2013

Was on our way to Steamboat for spring break and the weather turned bad and the highway got closed. Luckily for us we were only a few mins from hotel. Friends of ours who were about 30 mins in front of us got there first and called and told us there was room. My wife called and the front desk person took our info and didnt even ask for a credit card for reservation! AWESOME cust service. Was a very pleasant stay since we had to get 2 rooms for all of us...they got us adjoining rooms and down the hall from our friends. Would stay here again. Kids loved the indoor pool since there was several inches of snow outside!

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnGolden, General Manager at Hampton Inn Denver West / Golden, responded to this review, March 19, 2013
Dear mfisher78731, thank you for taking the time to review our hotel. We are defiantly kid friendly, as our indoor pool is always a hit amongst kids. We look forward to your next Steamboat ski trip in the anticipation you take a short detour to see us all again.

Sincerely,

Paul Urioste
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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259 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • German first
  • Any
English first
Austin, Texas
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 14, 2013

The facility was clean, the employees were friendly and helpful. I've stayed at other places where they are all business but no personality. This was very different and very nice. Gave me the warm fuzzies! Thank you!

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnGolden, General Manager at Hampton Inn Denver West / Golden, responded to this review, March 19, 2013
Dear Estella K, the warm fuzzies is what we strive for! Thank you for reviewing our hotel. The next time you happen to be in the Golden area we wish to be your home away from home. We love having you here!

Sincerely,

Paul Urioste
General Manager
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Colorado Springs, Colorado
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 8, 2013

My stay there was fantastic. The personnel and cleanliness and entire facility are superbly maintained. I felt welcome and they went out of their way to meet my needs. I will definitely stay there again.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnGolden, General Manager at Hampton Inn Denver West / Golden, responded to this review, March 19, 2013
Dear ZenOswald, thank you for taking the time to review our hotel, we greatly appreciate it. We can’t wait to see you again in Golden, Colorado.

Sincerely,

Paul Urioste
General Manager
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Dallas, Texas, United States
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 6, 2013

I'm sorry, I don't recall her name, but she was in training, wore braces and I never saw her not smiling at the clientele.
She even seemed disappointed we were leaving on Friday!
The rooms were clean, quiet and the beds are always so comfy, I sleep like a baby!
However, there was some type of jackhammering/compressor cycling sound coming from down the hall intermittently. Did seem to be a bit pricy for the location; afterall, we were in Golden, not Denver!!!

Anyway, enjoyed my snowy stay!

  • Stayed February 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnGolden, General Manager at Hampton Inn Denver West / Golden, responded to this review, March 19, 2013
Dear MoMoHick, we truly appreciate you taking the time to review our hotel. The girl you were speaking about is Ashley and she is in the process of training for the Front Desk, she has been our breakfast host the past year. We are lucky to have Ashley as part of our team. Please except our apology for the jack hammering, we never want to disturb our guests. We sure hope to see you again in the near future.

Sincerely,

Paul Urioste
General Manager
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Bellefonte, Pennsylvania
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 27, 2013

Not much to say about this hotel, it is just a typical Hampton Inn property. If you are a loyal Hilton traveler this is your only option if you want to stay at a HHonors property. It was pricy but that is what happens when choices are limited. The room was clean, breakfast was average, and the internet was slow. If you looking to stay in Golden and are weighing your options this is a safe choice but you are not missing anything if you pass up on this place.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnGolden, General Manager at Hampton Inn Denver West / Golden, responded to this review, February 28, 2013
Dear DanielD85, thank you for taking the time to review our hotel. We know there are other options for you out there and we appreciate you choosing the Hampton Inn Golden. If there is anything I can ever do to personally assist in making you feel more confident in choosing the Hampton Inn Golden, I would be more than obliged to assist.

Sincerely,

Paul Urioste
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
67 reviews 67 reviews
38 hotel reviews
Reviews in 32 cities Reviews in 32 cities
92 helpful votes 92 helpful votes
3 of 5 stars Reviewed February 27, 2013

This Hampton Inn could be a gem with a bit more care from the house keeping staff. I stayed here for a week on business in near by Golden, CO. It's about 5 miles outside Golden and not close to the downtown area or walking distance to Colorado Mills mall. If these are important to you, do not stay here. The hotel has been renovated within the past few years. Staff is friendly and helpful. I had difficulties getting a hot shower and could only get warm water at best. When I contacted the front desk, they mentioned that there must be a high demand on the hot water at the time and offered to move rooms. Also, the walls are thin, so if your neighbor is waking up at 4am, you will be too. I remedied this by turning on the fan to drown out the noise but attended my morning meeting a little less awake than expected. The room needs a good cleaning and a little more care each day during the staffs visits. I can tell what the previous guests ate by the crumbs around the room. This is not typical for the other Hilton properties I've stayed at and quite gross. I left a message for the room staff and didn't receive any improvement when I returned that evening. Also, the housekeeping left sticky notes that the beds have been changed. Odd. It's that typical? I hope so! The workout area is small and well used. Make sure you get there before 6 am, otherwise you are likely to not get on a treadmill. Again, needs a good cleaning like the rest if the hotel. All in all, not a bad place. It just needs management to oversee the cleaning staff and provide more attention to cleanliness.

Room Tip: High floor and ask for a room away from other travelers
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  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnGolden, General Manager at Hampton Inn Denver West / Golden, responded to this review, February 28, 2013
Dear Coloradotrigirl, thank you for taking the time to review our hotel. The Hampton Inn Golden is just a short drive 3.90 miles into the heart of Downtown Golden and 2.25 miles to the Colorado Mills Mall. We are conveniently located near Interstate I70, HWY 6th Ave and C470 which allows easy access to all areas of the city. I do apologize for the hotel being less than perfect; we take great pride in the cleanliness of our hotel, including guest rooms, public areas including the fitness center. The fitness center has 2 treadmills, stationary bike and elliptical including a stretching machine dumbbells and bench. The Hampton Inn started the Post It notes back in 2012 as we wanted to make sure our guest knew about our clean and fresh beds. Is has been such a hit the concept has even snagged media attention, including a feature in USA Today. If there is anything I can do to assist in the future please feel free to contact me directly.

Sincerely,

Paul Urioste
General Manager
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Woodburn, KY
1 review
5 of 5 stars Reviewed February 25, 2013

We have just returned from a weekend trip to Golden to visit the Colorado School of Mines. A snowstorm delayed our return and we needed to make some special arrangements. All of the staff were extremely helpful. Shaun, one of the night clerks, was extremely patient and helpful as we worked out our plan changes. The hotel is clean, well cared for and we would stay there again. Our only complaints would be lumpy pillows and a wifi connection that was not consistent on one of two phones.

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnGolden, General Manager at Hampton Inn Denver West / Golden, responded to this review, February 28, 2013
Dear Tinab829, thank you for taking the time to review our hotel. Please except our apologies for the lumpy pillows and inconsistent wifi connection. Our beds all consist of two different types of pillows one being synthetic and the other being feather. As for the wifi inconsistency this may have been due to the 24 hours snow storm Golden had last weekend.

We hope to be your home away from home during your Colorado School of Mines future visits. Please keep in mind we are here to assist in any way possible. We are more than happy to get on the phone with tech support regarding wifi to help correct any issues and more than happy to help find a pillow comfortable enough to ensure a restful night’s sleep.

Sincerely,

Paul Urioste
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hampton Inn Denver West / Golden

Address: 17150 West Colfax Avenue, Golden, CO 80401
Phone Number:
Location: United States > Colorado > Golden
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Golden
#3 Business Hotel in Golden
#3 Romantic Hotel in Golden
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Denver West / Golden 2.5*
Reservation Options:
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Also Known As:
Hampton Inn Denver West / Golden Hotel Golden
Hampton Inn Golden
Golden Hampton Inn

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