We have just returned from a weekend trip to Golden to visit the Colorado School of Mines. A snowstorm delayed our return and we needed to make some special arrangements. All of the staff were extremely helpful. Shaun, one of the night clerks, was extremely patient and helpful as we worked out our plan changes. The hotel is clean, well cared for and we would stay there again. Our only complaints would be lumpy pillows and a wifi connection that was not consistent on one of two phones.