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“Great kitchenette area, decent breakfast, clean pool” 3 of 5 stars
Review of TownePlace Suites Denver West/Federal Center

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TownePlace Suites Denver West/Federal Center
2.0 of 5 Hotel   |   800 Tabor Street, Golden, CO 80401   |  
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Ranked #12 of 16 hotels in Golden
Colorado Springs, Colorado
Top Contributor
97 reviews 97 reviews
22 hotel reviews
Reviews in 38 cities Reviews in 38 cities
80 helpful votes 80 helpful votes
“Great kitchenette area, decent breakfast, clean pool”
3 of 5 stars Reviewed July 8, 2012

There is nothing spectacular about this hotel. It is what you would expect of a suite hotel.

The kitchenette had a full size refrigerator/freezer, microwave, sink, stove, and cabinets filled with essential cooking items.

The seating area was spacious enough for 3-4 adults and the bed was comfortable.

The breakfast offered cereal, assorted bread with toaster, yogurt, and fruit as well as coffee, tea and juice.

The pool was very clean and also had a bin stocked with a few toys and plenty of flotation "noodles."

Our friends' room had a bit of a smokey smell.

We were able to bring our dog for a charge of $100 for our entire stay (flat fee with no stay duration limit).

  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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51 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Plesant Prairie, WI
Top Contributor
81 reviews 81 reviews
73 hotel reviews
Reviews in 50 cities Reviews in 50 cities
68 helpful votes 68 helpful votes
2 of 5 stars Reviewed July 1, 2012

If you know Comfort Inns, you know this place but it's not a Comfort Inn. It's a Marriott Towne Place Suites and what a misnomer the "suites" part is. The fun begins with entering the postage stamp size lobby with it's faux business center (one slow computer terminal and printer crammed into the corner of a very small room). Next door is a laundry room that doesn't even have a folding table or a wastebasket for dryer lint near the dryers (it's at the door). Getting to your room requires walking through hallways with garish lighting (nothing against those fluorescent replacement bulbs but they can get them in a normal color balance for the same price)m, stains on the walls that haven't been cleaned and painted and gouges in door frames, trim, etc. The hallways look a little trashy. Wouldn't take much to spiff it up if the management really cared about maintenance.

Now to the room. Spartan furnishings but clean. Shower worked well. Toiletries were there but partially empty. LCD TV on top of a piece of damaged furniture. No dresser. Tiny work desk with no telephone on the desk although there is an outlet for it. WiFi was OK. Stain on sofa.

I've been at TownePlace suites that were more attractive, better maintained and better furnished with a proper business center and community room. This place should be a Comfort Inn.

Staff was friendly but ownership and management needs change. Much of this place has a cheap, chintzy and run down appearance. With a proactive approach to clean up, paint up and fix up things might be at least a little better.

Note: my ratings are based by comparing this to the average Marriott brand property. This place wouldn't make even a basic Fairfield Inn.

  • Stayed June 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Gunnison, Colorado
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 18, 2012

Not horrible, but not good enough. Dirty comforter in my room and my friends, air conditioning not working, saggy couch cushions, dirty pool water (bugs), all coffee out for several minutes in breakfast area, waited patiently and reminded associate that we still didn't have coffee, politely said thank-you after finally getting coffee and received a snub. Price a little high for what I consider a 2.5 star rating, everything cheap in the place including structure. Was not and have never written a review before, but air-conditioning on a 100 degree day put me over the edge. Not even a real apology from the front desk.

Room Tip: Price too high for condition, not what I expect from the Marriott name
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  • Stayed June 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Kansas City, Kansas
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed March 26, 2012

My wife, daughter and granddaughter stayed here for almost a week. Left before week was up due to the staff being totally rude, room/bathroom being very dirty and not clean like a normal Marriott property. Absolutely do not recommend this property unless you are a business person and not paying personally.

Room Tip: Pass this one up if you are expecting a typical Marriott experience! They do not have a clue.
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  • Stayed March 2012, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Top Contributor
72 reviews 72 reviews
33 hotel reviews
Reviews in 39 cities Reviews in 39 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 23, 2012

I stayed for a day and loction is fine but carpets are dirty and need cleaning. Overall rooms look old and need some cleaning. Marriott properties have better image than this hotel shows. Very noisy rooms from the traffic outside

  • Stayed March 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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1 review
2 of 5 stars Reviewed March 12, 2012 via mobile

I have stayed here twice because my company uses Marriott hotels and for the location. Since the first time and was not satisfied with cleanliness which is very poor. They use this concept of "Housekeeping services depending on length of stay" which ends up being minimum. Both times during my two weeks stay I got only one cleaning service and was very poor; only making the bed and changing towels. No real cleaning. Breakfast is grab and go and you can find regular stuff. The bad and worst part of my experience was that one daybreak I wanted to wear a wrist watch I have hidden in a plastic bag in the nightstand drawer and it was not there. A couple of times found a different stuff that have gone missing like the room card key or a magazine but I did not paid attention. But the watch was totally unnaceptable. It js so frustrating that you can not leave any little valuables because have gone missing. The hotel management did not do anything about it not even a simple apology. I only received an email from the Costumer Service of Marriott. It is too bad this place is by Marriott and I will never go back. My company also decided to find another hotel mean area.

  • Stayed March 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Moore, Oklahoma
Top Contributor
218 reviews 218 reviews
37 hotel reviews
Reviews in 87 cities Reviews in 87 cities
105 helpful votes 105 helpful votes
5 of 5 stars Reviewed March 12, 2012

The staff, service, and facility at this location thoroughly impressed us. Several times during our four-night stay we remarked “this is how it should be done”.

Our single bed suite was very well appointed. The linens and towels were clean, work area nicely arranged, kitchenette spotless with essential cooking items. The bathroom was immaculate and housekeeping did a great job of maintaining it. The large flat-screen television offered a good picture and provided plenty of channels for viewing.

A grab-and-go breakfast of cereals, bagels, boiled eggs, etc. is available in the lobby each morning. They serve coffee throughout the day, and freshly-baked cookies each afternoon.

Staff members went out of their way to make our stay enjoyable and memorable. When we had a questions or problems... and there weren't many... they immediately responded.

A couple of examples…

1) My card key would open our room door, but not the external lock. The building technician went immediately with me to resolve the problem. No waiting!

2) My wife always inspects rooms thoroughly. She noticed old stains on a two of our five pillows. The stains were hidden by the sparkling fresh pillow cases. We've seen this condition in other hotels and would have been happy with replacement pillows... Instead, the building supervisor handwrote an apologetic note, left Cheez-its and other items for us, and added rewards points to our account.

In over 30 years of business travel I've rarely seen this type of "above and beyond" response, even at other Marriott properties.

For sightseers like us, the property is centrally located to major attractions like Lookout Mountain, Red Rocks, Golden, and I-70 (the gateway to central mountain communities). Using Highway 6 we were able to reach downtown Denver in short order.

One note of caution before you go: the hotel's design blends with surrounding apartments and the sign on Simms (the main street) is rather small. Even though I'd printed an online map before our trip, we missed the entrance twice.

Given the service, amenities and location, this TownePlace Suites represents one of the best lodging values we’ve found. If in the area again we’ll check first with them.

  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about TownePlace Suites Denver West/Federal Center

Also Known As:
Towneplace Suites Denver West/Federal Hotel Golden
Towneplace Suites Denver West/Federal Hotel
Towneplace Suites Golden
Address: 800 Tabor Street, Golden, CO 80401
Phone Number:
Location: United States > Colorado > Golden
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 16 hotels in Golden
Price Range (Based on Average Rates): $
Hotel Class:2 star — TownePlace Suites Denver West/Federal Center 2*
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