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“convenient to the Federal Center and Light Rail” 4 of 5 stars
Review of Qualilty Inn & Suites Golden/Denver West/Federal Center

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Qualilty Inn & Suites Golden/Denver West/Federal Center
2.0 of 5 Hotel   |   11907 W 6th Avenue, Golden, CO 80401 (Formerly Fairfield Inn)   |  
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Ranked #13 of 17 Hotels in Golden
Florissant, Colorado
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
6 helpful votes 6 helpful votes
“convenient to the Federal Center and Light Rail”
4 of 5 stars Reviewed 3 weeks ago

stayed here because of location to light rail station with easy access to downtown Denver without having to drive and find parking. room was large and very clean. my only complaint was the room lacked an alarm clock. notified front desk upon departure.

Stayed April 2015, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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10 reviews from our community

Traveler rating
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    3
    1
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Couples
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • German first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 18, 2015

My sister and I were at this hotel for a week. Amar,Herman,Stephanie,Brittany and the sweet Young Lady that made breakfast great everyday (sorry I didn't get a chance to get her name) and ALL the House keepers were so wonderful we were in Colorado from different states to see our Mom before she died they made it bearable. Even though the hotel was undergoing minor construction at the time it never interfered or disrupted our stay. Thank y'all again for all you kindness and amazing customer service!!!!!
Sincerely,
Tina and Tammy

Stayed March 2015, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Top Contributor
169 reviews 169 reviews
23 hotel reviews
Reviews in 52 cities Reviews in 52 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed March 1, 2015

The breakfast was miserable, eating area small and place was under construction when there so they had room number signs on the doors taped. The hotel is older and had to turn the AC unit off because it was too warm in the room or too cold.
I elected to put more clothes on.
Old run down hotel that I assume they are trying to fix, but I'm not sure it will help.

  • Stayed February 2015, traveled on business
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Service
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William L, General Manager at Qualilty Inn & Suites Golden/Denver West/Federal Center, responded to this review, March 10, 2015
I apologize for the construction mess and am glad to say that all messy hallway repairs are complete and will no longer have to deal with it. Areas of concern have been addressed. Would like to see you give our hotel another chance in the future to see all the improvements.

Kind Regards,

Scott Leischner
GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 18, 2015

We booked this hotel online because of vicinity to family. We had a terrible experience there and made a point to bring the problems up to the general manager as well as the owner. We were passed on to head housekeeping to tell her what needed to be done. When you own a business, that is your responsibility and not mine as a guest. They offered us a free room if we are there again. That is not enticing enough to come back. Some of the issues were, when we checked in we were sent to a room that was occupied. When we were going to our next room with the hotel clerk someone exited from a room and the clerk asked "is there someone in room --?". The man he asked was not in a uniform or wearing a name tag. When we were in the room the remote did not work and the man who the clerk spoke to in the hallway was the one who brought the remote to the room. Strange! Also both days we were there the hallways reeked of marijuana. Also there was a large bag of trash at the end of the hallway in the evening by our room and dirty wet towels in the stairwell at night. Both of these were removed when I complained to the night clerk the second evening. Both times we visited the pool there were no clean towels only a basket of wet used ones. Also the floor in the room was dirty when we came and even after cleaning the second day it was still dirty and housekeeping left cleaning cloths in our room. Very disappointing stay and disappointing conversation with the manager as well as the owner. Most times I would not post on the internet, but it was so bad I thought at least people could feel they had been forewarned about the experience they may have at this establishment.

  • Stayed February 2015, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
William L, General Manager at Qualilty Inn & Suites Golden/Denver West/Federal Center, responded to this review, March 10, 2015
I apologize for your terrible experience. As a group we the staff have reviewed your comments and thank you for taking the time to provide them. Our staff has been training extensively to handle the situations that resulted in your bad stay. We have addressed all areas of concern and if you choose to give us another chance we are confident that you will be pleased.

Kind Regards,

Scott Leischner
GM
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Grand Junction, Colorado
Top Contributor
195 reviews 195 reviews
20 hotel reviews
Reviews in 38 cities Reviews in 38 cities
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed December 29, 2014

This former "something else" is undergoing a renovation. The outside of the building is complete and the inside is not. Had we known, we probably would have chosen elsewhere, but other than aesthetics, it did not really impact our stay. For now it is clean, convenient, inexpensive with a friendly and accomodating staff. We were surprised and pleased with the comfort of the matress. I would consider staying here again - I give it a 3.5 for effort!

Room Tip: Top floor facing east for view of city and front parking area
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  • Stayed December 2014, traveled with family
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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William L, General Manager at Qualilty Inn & Suites Golden/Denver West/Federal Center, responded to this review, December 31, 2014
Thank you for taking the time to respond and provide valuable feedback. We are working hard to improve the hotel and the renovations we are doing should be a minor impact to the guest and will be finishing fairly quickly.

Come see us again if in the Golden, CO area.

Kind Regards,

Scott Leischner
GM
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Fort Collins, Colorado
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 16, 2014

Looks and feels like a Comfort Inn with the "quality" name.
First room on top floor had strange low rumbling noise! New room had broken bulb in lamp, the caulk in the tub was starting to show wear, tub drained slow, stopper was broken.
Upside good location and comfy bed.

Stayed October 2014, traveled on business
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William L, General Manager at Qualilty Inn & Suites Golden/Denver West/Federal Center, responded to this review, October 30, 2014
Thank you for taking the time to respond to our online survey. Will use your responses to help better the hotel and hope to see you again in the future.

Kind Regards,

Scott Leischner
GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland, Auckland, New Zealand
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 24, 2014

great hotel if you are going to a show red rocks as they have a shuttle service for $20 - extremely handy!! Hotel itself is clean + tidy and the staff were very helpful + friendly. walking distance to trains (or the shuttle can drop you to them) if you wish to go to LoDo area etc

  • Stayed August 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
William L, General Manager at Qualilty Inn & Suites Golden/Denver West/Federal Center, responded to this review, September 4, 2014
Feedback is important to my staff as it helps us focus on areas that need attention and areas that we excel in. We appreciate you taking the time to provide it and the positive feedback will be passed along to the staff. Come see us again when you’re in the Golden, CO area.

Best Regards,

Scott Leischner
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Qualilty Inn & Suites Golden/Denver West/Federal Center

Address: 11907 W 6th Avenue, Golden, CO 80401 (Formerly Fairfield Inn)
Phone Number:
Location: United States > Colorado > Golden
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 17 Hotels in Golden
Price Range (Based on Average Rates): $
Hotel Class:2 star — Qualilty Inn & Suites Golden/Denver West/Federal Center 2*
Number of rooms: 63
Official Description (provided by the hotel):
Located in the historic Gold Rush city of Golden, Colorado, this Quality Inn & Suites® is just minutes away from Heritage Square Amusement Park and steps away from many downtown shopping and dining destinations. Red Rocks Amphitheater is just minutes away. ... more   less 
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Also Known As:
Fairfield Inn Golden
Fairfield Golden
Golden Fairfield Inn

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