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Qualilty Inn & Suites Golden/Denver West/Federal Center
2.0 of 5 Hotel   |   11907 W 6th Avenue, Golden, CO 80401 (Formerly Fairfield Inn)   |  
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Ranked #14 of 18 Hotels in Golden
Colorado Springs, Colorado, Usa
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Quality Review”
4 of 5 stars Reviewed March 20, 2014

The staff is great.....we stay here every month as my spouse is in the Army Reserves and has drill in Denver each month. We get a great military rate. The hotel includes an indoor pool and a good breakfast variety. The rooms are neat and comfortable. This past weekend there was construction in the breakfast area, but we were able to go to the hotel next door for the same breakfast selection. The hot tub was not working but was told that would be fixed soon as well as the new breakfast area. I want to especially mention Marie at the front desk who made sure we received the best/same military rate we have been getting. She is relocating to the Quality Inn in Boulder, CO. I also want to mention Char, the breakfast attendant. She always has a smile on her face and is most accommodating. We look forward to seeing her each month. This past weekend she helped at the hotel next door because of the construction. She was unfortunately verbally attacked by a guest at this hotel. It was embarrassing and this guest was completely out of line! She and another complained because the hot items were not out quickly enough to their liking. Char and the other attendant were working as quickly as possible and considering they were serving guests of 2 hotels they did an amazing job! Also, the ones complaining are the ones who would overload their plates, not considering other guests and knowing they could eat as much as they want! It was horrible and I feel for anyone that has/lhad to deal with these types. Oh, this one in particular could not even take the time to dress properly....she was in her pajamas! Char remained polite and calm. Almost everyone else who saw this immediately went to Char and encouraged her and hugged her. This is not typical in my experience of the guests at Quality Inn. This is a great hotel and great price!

Room Tip: We like the first floor. Close to the pool and both entrances. Usually it is quiet...there were so...
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  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
William L, General Manager at Qualilty Inn & Suites Golden/Denver West/Federal Center, responded to this review, March 24, 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. I will let Char read your comments.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Scott Leischner
GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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13 reviews from our community

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    4
    3
    1
    4
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5
Couples
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1
3
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
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Prices are for 1 room, 2 adults
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Additional Information about Qualilty Inn & Suites Golden/Denver West/Federal Center

Address: 11907 W 6th Avenue, Golden, CO 80401 (Formerly Fairfield Inn)
Phone Number:
Location: United States > Colorado > Golden
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 18 Hotels in Golden
Price Range (Based on Average Rates): $
Hotel Class:2 star — Qualilty Inn & Suites Golden/Denver West/Federal Center 2*
Number of rooms: 63
Official Description (provided by the hotel):
Located in the historic Gold Rush city of Golden, Colorado, this Quality Inn & Suites® is just minutes away from Heritage Square Amusement Park and steps away from many downtown shopping and dining destinations. Red Rocks Amphitheater is just minutes away. ... more   less 
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Also Known As:
Fairfield Inn Golden
Fairfield Golden
Golden Fairfield Inn

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