We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“great customer service” 4 of 5 stars
Review of Quality Inn & Suites

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Quality Inn & Suites to your Saves list
Quality Inn & Suites
2.0 of 5 Hotel   |   2650 Gilstrap Court, Glenwood Springs, CO 81601   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Choice Privileges Points
Ranked #10 of 24 Hotels in Glenwood Springs
Littleton, Colorado
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“great customer service”
4 of 5 stars Reviewed July 10, 2014

We had to cut our stay short due to one of the kids getting a bad case of heat rash. The staff was very understanding so leaving early was no problem and no charge. Good breakfast with plenty of seating in the dining room, lobby or outside by the river. Only negative, for me, coffee and cup not replaced in the room. Ok, just had to walk downstairs to get a cup of coffee. Would 100 % stay here again.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe K, General Manager at Quality Inn & Suites, responded to this review, September 9, 2014
Thank you for your feedback,
Our Head Housekeeper, is on coffee in room replenishment monitoring.
Please come see us again.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

177 reviews from our community

Traveler rating
    73
    60
    23
    11
    10
See reviews for
46
72
9
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Lincoln, Nebraska
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed July 6, 2014

We stayed in a king suite for 2 nights during the busy 4th of July Holiday weekend. Overall, great stay. Only negative thing to report was there was a long black hair in the tub when we checked in, overlooked by housekeeping. Otherwise, everything was great! Friendly staff, good breakfast, great value for the area. ($98 / night). Other hotels in the area were $150 plus. Great patio area just outside of the indoor pool- loved having my morning coffee there overlooking the Colorado River. There is also a paved trail just outside the hotel that follows the river. Our kids enjoyed riding their bikes there every morning. We would definitely stay again.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe K, General Manager at Quality Inn & Suites, responded to this review, September 9, 2014
We are happy you enjoyed your stay,
We are improving our housekeeping department.
Please come see us again.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 29, 2014

Exceeded expectations for stay in Glenwood Springs at great price. Nice room with frig and microwave and community deck with grill right on the river makes for relaxation and cost saving options for families, Breakfast includes hot items along with usual fare. No restaurant.

Room Tip: Ask for a room with a river view (but away from vending, indoor pool area if you don't have kids...
See more room tips
  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe K, General Manager at Quality Inn & Suites, responded to this review, September 9, 2014
Thank you for your feedback,
We strive to exceed expectations, we look forward to your return.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Branson, MO
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 19, 2014

I had a few issues on checkin and throughout my stay. However, the hotel staff was beyond impressive in making my stay enjoyable despite a few minor flaws. I highly recommend this hotel. Be sure to request river side for the picturesque view.

Stayed June 2014, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe K, General Manager at Quality Inn & Suites, responded to this review, September 9, 2014
We are happy your enjoyed your stay, please come see us again.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new York, NY
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 13, 2014 via mobile

My travel companion and I came through the area on a detour from our cross country road trip. We had intended to camp that night in nearby Redstone, but inclement weather had us looking for a hotel for our first night in the area. We were so so glad to have found the Quality Inn! Super friendly staff, beautiful grounds and views, wonderful breakfast, and all for a great price. We will definitely be back. Ask for a room on the second floor with a view of the river! Also, White House Pizza in town is excellent!!

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe K, General Manager at Quality Inn & Suites, responded to this review, September 9, 2014
Thank you for your feedback,
We are sorry to hear about your camping trip.
We are happy you enjoyed your stay, please come see us again.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
Top Contributor
114 reviews 114 reviews
34 hotel reviews
Reviews in 51 cities Reviews in 51 cities
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed June 12, 2014

On May 25, 2014, we stopped at the Quality Inn and Suites, Glenwood Springs, Colorado on our way from Moab, Utah. After driving through torrential rain, across potential hydroplaning, and around tractor trailers, we arrived at our hotel around 8pm. The desk clerk was very courteous and quickly assigned us an upgrade based upon our Choice Privileges level of Elite Platinum. We surveyed the breakfast area which included coffee 24 hours. On the way to the room, we noticed kids in the pool area, which looked well kept.
The hotel is located right next to the Colorado River and our room on the second floor had a nice view of the river. Since it had been raining a lot, the river current was very strong. We noticed a huge hill on the other side of the river and railroad tracks (we did not hear a train until the next day after arising).
Our room was well laid out; upon entering to the right is the bathroom, then a small sitting area with a counter top separating it from the bedroom area, a small refrigerator and microwave, and a small sink; all the comforts of home. The bed linen was clean; and the bed and pillows were comfortable.
In the morning, we noticed that the river has a concrete walkway and we say several people walking and running. And, we heard birds chirping.
We would have rated the hotel a five had it not been somewhat worn. It was evident that the hotel was very popular, perhaps with parties, etc. Our room furniture could have used an update.

Room Tip: Ask for a room on the upper level facing the river.
See more room tips
  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe K, General Manager at Quality Inn & Suites, responded to this review, September 6, 2014
Thank you for your feedback,
We have some updating to do.
Please come see us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 11, 2014

Our stay in Glenwood Springs was unplanned as we were making a 4000 mile road trip and were just winging it with no reservations. This hotel was a rare find. Price was great, room was spacious and comfortable and quiet. The room had a sofa and a small table which my wife and I enjoyed playing some card games at. The hotel has a nice pool and hot tub area with towels readily available (you didn't have to beg for pool towels). My wife and I enjoyed the hot tub after a long day of driving. Beautiful walking path right out the back door of the hotel along a beautiful picturesque river. Location was great - easy freeway access and just up the road (Wuhlfson Road) was a Chili's Restaurant - one of our favorites. Hotel breakfast was great also with a lot of variety of food. Checkout was even a pleasure. I can't remember the name of the guy that checked us out, but he had to be the most positive and upbeat guy on the planet - asked us how we liked our stay and checked us out with a hearty "Have a GREAT day". Wish we could take this hotel along with us as it was definitely the best hotel of our two week road trip.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe K, General Manager at Quality Inn & Suites, responded to this review, September 6, 2014
Thank you for staying with us,
We look forward to your return.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Quality Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn & Suites

Address: 2650 Gilstrap Court, Glenwood Springs, CO 81601
Phone Number:
Location: United States > Colorado > Glenwood Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Glenwood Springs
#9 Romantic Hotel in Glenwood Springs
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
Number of rooms: 60
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotels.com, Despegar.com, Choice Hotels, Odigeo and Tingo so you can book your Quality Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quality Inn And Suites
Quality Hotel Glenwood Springs
Quality Inn Glenwood Springs
Glenwood Springs Quality Inn

Owners: What's your side of the story?

If you own or manage Quality Inn & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.