Very uncomfortable beds, I tossed and turned all night and woke up with a kinked neck and my husband had a sore back. The toilet paper was single ply and the towels were rough and not spa like. Not worth it for the money, I would of had the same value from a Motel 6. When I mentioned this to the gentleman at the front desk he brushed me off. Meanwhile, I still can't move my neck. Also, the hot springs are not on the property as suggested by the woman I booked the room from, in the summer I am sure this wouldn't be a problem, but when it is snowing outside it is not convenient. The hot springs are great!!! We had a lot of fun there, but you can stay at any location in the area and get a pass for the hot springs, it is not expensive.