I made my reservation with John for my families' 2 hour horseback riding trip. The horses were brought to Basalt in a trailer, and we met our guides at an arranged meeting spot. From there, we followed the guides (and the trailer) up the mountain. The horses were unloaded and off we went! Our guide, Tyler and Brandon, were professional, knowledgeable and informative. The horses were well kept, not too eager to shlep us up the mountain but hey, they took us!
We will definitely book with them again, next time a half day with our 7 year old boys. The guys told us that they have horses suited for kids.
If you are not used to being on a horse for 2 hours straight, you might be a little sore.
The only suggestion I have is to have the group dismount at the top, get a little nature talk and then go down again. This helps stretching your legs and back a little. They probably don't want to do this since they discourage the horses from grazing, which is fully understandable.
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