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“Good stoppover” 4 of 5 stars
Review of Holiday Inn Express Glenwood Springs

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Holiday Inn Express Glenwood Springs
2.5 of 5 Hotel   |   501 W. 1st St., Glenwood Springs, CO 81601   |  
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Ranked #17 of 24 Hotels in Glenwood Springs
Colchester, United Kingdom
Senior Contributor
42 reviews 42 reviews
30 hotel reviews
Reviews in 28 cities Reviews in 28 cities
18 helpful votes 18 helpful votes
“Good stoppover”
4 of 5 stars Reviewed July 13, 2014

We stopped for one night on the way to Moab, it was clean and comfortable, we had a room with 2 beds the only complaint l would make was it was a bit dark. The reception staff were very friendly and helpfull and the buffett breakfast was Ok. I would stay here again.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GSM-Karina, Guest Relations Manager at Holiday Inn Express Glenwood Springs, responded to this review, July 29, 2014
Dear "Essexoldgirl",

Thanks so much for your review! It is great to hear that you enjoyed your stay. Our front desk staff is great; their goal is to make sure our guests are taken care of. Breakfast is something we often get comments on so we are glad to hear that you enjoyed it. We would love to have you stay with us again.
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174 reviews from our community

Traveler rating
    63
    63
    32
    11
    5
See reviews for
71
58
8
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Westminster, Colorado
2 reviews
5 of 5 stars Reviewed July 5, 2014

Nice and clean rooms, Comfy beds, was very quite at night. I would definitely stay here again. If I had anything to complain about it would just be the lack of parking. The kids loved the outdoor pool.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hixglenwoodgm, Guest Relations Manager at Holiday Inn Express Glenwood Springs, responded to this review, July 8, 2014
Dear "Benny O": One of the best compliments is when a guest returns to stay with us! - thank you, we hope you come back soon. Also, thanks for your review, and we are so glad your kids liked the pool.
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Greensburg, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 5, 2014

Stayed at the Glenwood Springs Holiday Inn Express for 3 nights. We were disappointed with the hotel. The pool area was not very clean and the jets on the hot tub barely flowed. For some reason our hotel room was designated to only have 3 towel sets so we had to go down each day for an extra set. The biggest issue is that they forgot to clean our room one day. After asking to have it cleaned the housekeeping did a poor job of straightening up. On a bright spot my family enjoyed having access to hot coffee and tea throughout the day.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hixglenwoodgm, Guest Relations Manager at Holiday Inn Express Glenwood Springs, responded to this review, July 8, 2014
Dear "D S": We thank you for your review of our hotel. We are so sorry you were disappointed. Thank you for mentioning your concerns - we are having the appropriate departments address these issues. We are glad you enjoyed the 24-hour coffee and tea!
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Delray Beach, Florida
Top Contributor
436 reviews 436 reviews
74 hotel reviews
Reviews in 121 cities Reviews in 121 cities
300 helpful votes 300 helpful votes
5 of 5 stars Reviewed July 2, 2014

I stayed here for three nights with with my mom as we have been traveling around Colorado for a couple of weeks. We had a large room with two queen beds and a comfy sofa/chair. The bathroom was quite nice with plenty of spaces to store toiletries under the sink - located outside the toilet area where it should be. The breakfast was very good with lots to choose from - a pancake maker, fresh, warm cinnamon rolls, cereals, yogurts, eggs, breakfast burritos, breakfast meats, biscuits with gravy, bagels, toast, fresh fruits, juices, coffee/tea. The eating area was constantly being cleaned. From 5pm-8pm there were fresh baked chocolate chip cookies (along with 24/7 complimentary tea, coffee and ice cold lemon water) served in the lobby - very nice! One night my mom and I were heading out for supper and one of the young women at the front desk held aside two cookies for us to enjoy upon our return to the hotel! There were two young women who were always present at the front desk who made us feel like returning family members each evening, greeting us with huge smiles and friendly conversation - Pamela and Karina were absolutely wonderful and thoroughly professional. Next time I am in Glenwood Springs I will definitely stay here!

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hixglenwoodgm, Guest Relations Manager at Holiday Inn Express Glenwood Springs, responded to this review, July 8, 2014
Dear "backpacker31": Thank you so much for your detailed review on TripAdvisor! We are so happy you enjoyed your stay with us. Our breakfast has had some additions to it over the last few months, and they have definitely been a big hit - glad you enjoyed the variety! Pamela and Karina are truly an asset to our team - we are glad they took care of you, and thank you for mentioning them. We hope the next time you get to visit Glenwood Springs all the way from Florida, you are able to come and stay with us again!
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Montrose, Colorado
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 23, 2014

Nice, clean, good breakfast. Pretty much what I expect from a Holiday Inn Express. Pool is quite small, as was our room, but all in all was a very good stay. Don't miss the fresh evening cookies!!! Trip advisor is forcing me to make this longer so that's all.

Stayed June 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hixglenwoodgm, Guest Relations Manager at Holiday Inn Express Glenwood Springs, responded to this review, June 24, 2014
Thank you so much for your review! We are glad you enjoyed your stay with us. We hope you enjoyed the outdoor pool - our guests are loving that this summer! And, of course, the cookies - guests love those - great snack after a busy day of having fun!
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Boulder, Colorado
Top Contributor
216 reviews 216 reviews
16 hotel reviews
Reviews in 42 cities Reviews in 42 cities
100 helpful votes 100 helpful votes
3 of 5 stars Reviewed June 15, 2014

The GroupOn was for two nights lodging for a total cost of $137.76, can't beat that. The room was clean with two nice beds with several comfortable pillows. There was a small empty refrigerator that was nice to keep water bottles, wine and leftovers. Very nice shower with big round spray head that I like. The breakfast was very nice, biscuits and gravy, pancake machine, scrambled eggs with turkey sausage or ham, fresh baked cinnamon rolls, coffee juice, etc. In the late afternoon around 6:30 there were fresh baked chocolate chip cookies in the lobby. Out room was above the outside pool that was full of kids so a little loud.

What really struck me was the plastic. We recycle and compost at home, they had neither. In the room there were plastic glasses wrapped in plastic, styrofoam cups wrapped in plastic, soap wrapped in plastic. The breakfast was plastic plates and plastic utensils and the fresh cinnamon rolls were in plastic. Everything was heaped into overflowing trash containers. People come to Glenwood Springs to enjoy the outdoors not trash the environment.

Room Tip: Ask for room away from the pool.
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hixglenwoodgm, Guest Relations Manager at Holiday Inn Express Glenwood Springs, responded to this review, June 16, 2014
Dear "David B": Thank you so much for the detailed review of our hotel, we appreciate you taking your time to write the review! The breakfast is a very nice breakfast, a lot of good items to choose from. And, the cookies, ahh.. we are glad you enjoyed them, all of our guests love them! Thank you for the comments about the plastics, this is something we will have the appropriate management team address. And yes, the trash during our peak season is somewhat difficult to keep up on, but we will definitely take care of it! Thank you again for your review.
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Loveland, Colorado, Usa
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 30, 2014

While the hotel is in a great town and a nice location the hotel seems to be getting dirtier or more run down. The rooms are okay but there is nothing special about this hotel. Breakfast is served in a very small dinning area and is very limited, be wary of the "omletts". The pool is located outside so it is closed during the wrong times of year but if you are staying in Glenwood Springs then you are missing out if you don't go to the hot springs pool anyways.

  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hixglenwoodgm, Guest Relations Manager at Holiday Inn Express Glenwood Springs, responded to this review, June 9, 2014
Dear "Derek S": Yes, our hotel is definitely in a great location. We are sorry to hear that you were not satisfied with your stay. Good news! - We are right now in the middle of some upgrades to the hotel - new carpet throughout the hotel and in the rooms, upgrades to the breakfast area, and upgrades to both the pool and the spa and the pool area. Our outdoor pool is open seasonal, usually opening around Memorial day (depending on our mountain weather). We sure appreciate you taking the time to comment on TripAdvisor - we hope with our changes you will choose to visit us again!
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Additional Information about Holiday Inn Express Glenwood Springs

Address: 501 W. 1st St., Glenwood Springs, CO 81601
Phone Number:
Location: United States > Colorado > Glenwood Springs
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Wheelchair access
Hotel Style:
Ranked #17 of 24 Hotels in Glenwood Springs
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Glenwood Springs 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel Glenwood Springs (Aspen Area). Whether traveling on business or on pleasure, this Glenwood Springs Hotel is the perfect choice offering free Smart Hot Buffet Breakfast, free Complimentary Wireless High-Speed Internet and the best hotel value in the Glenwood Springs / Aspen area! Convenient location just four blocks from the famous Hot Springs Pool. Adjacent to the Glenwood Caverns Adventure Park, Glenwood Springs newest area attraction open year around . Conveniently located near Ski Sunlight Resort or enjoy Aspen / Snowmass Ski Resort just 40 minutes from the hotel. Many restaurants and entertainment venues within a few blocks of the hotel. Ask about our packages! Group room rates also available by calling the hotel direct. ... more   less 
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Also Known As:
Holiday Inn Express Glenwood Springs Hotel Glenwood Springs
Holiday Inn Glenwood Springs
Glenwood Springs Holiday Inn

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