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Holiday Inn Express Glenwood Springs: Traveler Reviews

2.5 of 5
501 W. 1st St., Glenwood Springs, CO 81601
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113 reviews from our community

    Trip type
Traveler rating
    47
    42
    16
    7
    1
Date Rating
Southern California
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great One Night Stay”
4 of 5 stars Reviewed September 3, 2012

We stayed here for one night, as we were hiking to Hanging Lake the next morning. Everything I expected for a Holiday Inn Express. The outside perimeter was not to nice looking, but we just needed a room to sleep and shower in and the rooms were nice, so we were satisfied.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Angela O about Holiday Inn Express Glenwood Springs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hixglenwoodgm, Guest Relations Manager at Holiday Inn Express Glenwood Springs, responded to this review
September 9, 2012
Dear "Angela O": Thank you for your review on TripAdvisor. We are glad to hear you had a "great one night stay" with us at the Holiday Inn Express...
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Chicago, IL
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
15 helpful votes 15 helpful votes
“Could have been a 5”
3 of 5 stars Reviewed August 13, 2012

This property that apparently is sold out through out the summer season does not seem to have gotten it together by the end of this season. We checked in using our priority club points and was pleased when they were able to upgrade us to a room with a sleeper couch, only to have gotten it wrong twice. It was already 6pm so I would not excpet to have been given a dirty room and then changed to an occupied room. Well I guess 3 times is a charm the room was good. It is your typical Holiday Inn style which has gotten much nicer over the years. My one major issue was the dry urine on the toilet. After switching rooms 3 times I really did not feel like talking to the desk about the issue. You can tell that this is a very busy hotel during the season and maybe they just had an off day with Housekeeping. I would stay again but would not waste my Priority club points as my husband pointed out. :)

  • Stayed August 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask EDboys about Holiday Inn Express Glenwood Springs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hixglenwoodgm, Guest Relations Manager at Holiday Inn Express Glenwood Springs, responded to this review
August 18, 2012
Dear "EDboys": First, we would like to thank you for staying with us and also for being a Priority Club Member. You are right, the Holiday Inn Express is sold out much throughout the Summer season. It sounds like much chaos on your arrival date, and we do apologize for that. It is very unfortunate that this happened to you, and is unexcusable. We would not want you to bypass staying with us again due to this incident. It is appreciated that these incidents have been brought to our attention, and will be addressed to the appropriate department managers. If we can help amend this situation in any way, we would like to hear from you directly. Thank you again.
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Estes Park, Colorado
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
“Great one night stay.”
4 of 5 stars Reviewed August 12, 2012

We had a quick stay here but we were very comfortable the whole time. We had fun swimming and relaxing in the hot tub in the mountain shadows. The breakfast was your typical HIE continental but it satisfies your morning hunger. The room was clean and comfortable. Location was also nice, easy to park, close to downtown but quiet.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by Denglerfamilyfour for Glenwood Springs
Ask Denglerfamilyfour about Holiday Inn Express Glenwood Springs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hixglenwoodgm, Guest Relations Manager at Holiday Inn Express Glenwood Springs, responded to this review
August 18, 2012
Dear Denglerfamilyfour": Even though it was a quick stay, it's still always enjoyable in Glenwood Springs! We're glad you you chose to stay with...
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Thornton, Colorado
Top Contributor
50 reviews 50 reviews
3 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
“Holiday Inn Express”
3 of 5 stars Reviewed August 6, 2012

The hotel was nice and the rooms were clean, however I can't say that about the hallways and the elevator, There was a pizza box in the hallway from the night we arrived (thurs) until Saturday night and the eleveators looked like they haven't been vaccumed in about a month. The hot tub was out our whole visit which not a big deal things happen and they allowed us to use the hot tub and pool at the hotel next door. The continental breakfast was good and the service was good just a little cleaning issues is the problem. I would stay again.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
See 7 more reviews by DOLPHIN0308 for Glenwood Springs
Ask DOLPHIN0308 about Holiday Inn Express Glenwood Springs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hixglenwoodgm, Guest Relations Manager at Holiday Inn Express Glenwood Springs, responded to this review
August 11, 2012
Dear "DOLPHIN0308: Thank you so much for your review and input on TripAdvisor. We always appreciate guests letting us know their concerns and what we may need to improve on. We are glad you enjoyed your stay, and especially happy to hear that you will choose to stay with us again.
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Seattle, Washington
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
“Hotel is OK but noisy”
2 of 5 stars Reviewed August 2, 2012

Despite being a Priority Club member we got stuck with a room next to the elevator which is both noisy and smaller than the other rooms in the hotel since the elevator juts out into the room. The hgiway noise is also pretty bad. We won't stay here again.

Room Tip: Get a room at either end of the corrider bt not on the side facing the Interstate.
See more room tips
  • Stayed July 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask westcoastguy77 about Holiday Inn Express Glenwood Springs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hixglenwoodgm, Guest Relations Manager at Holiday Inn Express Glenwood Springs, responded to this review
August 5, 2012
Dear "westcoastguy": We would like to thank you for being a Priority Club member as well as staying with us at our Hotel. We are sorry you were disappointed with your room and your stay with us. We hope that you would choose to stay with us on your next visit to Glenwood Springs. Room requests are always considered and relocating you to a different room would always also be an option. Thank you again for your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Holiday Inn Express Glenwood Springs

Also Known As:
Holiday Inn Express Glenwood Springs Hotel Glenwood Springs
Holiday Inn Express Glenwood Springs Hotel
Holiday Inn Glenwood Springs
Glenwood Springs Holiday Inn
Address: 501 W. 1st St., Glenwood Springs, CO 81601
Phone Number:
Region: United States > Colorado > Roaring Fork Valley > Glenwood Springs
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Swimming Pool
Hotel Style:
#10 Family Hotels in Glenwood Springs
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel Glenwood Springs (Aspen Area). Whether traveling on business or on pleasure, this Glenwood Springs Hotel is the perfect choice offering free Smart Hot Buffet Breakfast, free Complimentary Wireless High-Speed Internet and the best hotel value in the Glenwood Springs / Aspen area! Convenient location just four blocks from the famous Hot Springs Pool. Adjacent to the Glenwood Caverns Adventure Park, Glenwood Springs newest area attraction open year around . Conveniently located near Ski Sunlight Resort or enjoy Aspen / Snowmass Ski Resort just 40 minutes from the hotel. Many restaurants and entertainment venues within a few blocks of the hotel. Ask about our packages! Group room rates also available by calling the hotel direct. ... more   less 
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