My 21 year old son was traveling alone and had a tire blow out just outside of Fort Morgan late on a Sunday night. I called my cousin who lives in Denver and she gave me Best Western's review and number from her AAA book. When I called I spoke to a very helpful employee named Beverly. She told me she knew exactly where he was and said it as a safe area. Then looked up numbers for both a towing service and a tire repair in town. She was getting ready to close for the night but waited for him to arrive safely. Beverly was such a comforting voice to not only me but to my son who was sitting in the pitch black of the Colordao plains. He stayed at Best Westerns for the rest of the way back to Detroit. At the Best Western in Stering CO an employee named Ron even gave him a hardship discount. Great customer service! My deepest gratitude and thanks for going over and above. You have our business from now on.











