Terribly dirty and appeared unsafe for guest accommodations. This hotel must have been a great hotel in its day, however, today it’s in quite a mess. My husband and I arrived very late and just needed a place to get some sleep before starting a long road trip. The Plaza has a great location, just off I-25 and the staff was friendly, but that where the niceties conclude. Our room was around the backside of the hotel, we parked and the first thing I noticed was that the parking lot was full of litter and very dark. Once into the hotel the hallway was not lit well either, until it opened to the plaza area that held a pool and gathering area. This area was lit very brightly and our room was facing in toward the pool.
The room smelt heavily of smoke, though the hotel claimed to be smoke free. We soon discovered that the curtain rod would not allow the curtains to close completely and left a large gap in which the light from the pool area streamed through. We asked for a new room, which the staff happily obliged and reprogrammed our door keys to a different room. Finding this room, we attempted to enter and the door key wouldn’t work. Again, we revisited the front and he gave us new keys and a new room number.
We were able to access this new room, but again it smelt heavily of smoke. Upon inspecting the room, it was dirty (perhaps not cleaned from the night before), there were pieces of the carpet missing, the bathroom ceiling appeared to be collapsing and smelt profoundly of mildew.
By the time we were finally in our room, it was just after 12am. The staff opened the pool area for a family with children, though the pool was supposed to close at 10pm.
I would not recommend this hotel, not even if you just needed to sleep for a few hours. Bad, terrible experience. Supposedly, there was a continental breakfast, but we did not stay long enough to check it out (for obvious reasons).
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- Also Known As:
- Fort Collins Ramada Inn