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“Best stay in any hotel” 5 of 5 stars
Review of Fort Collins Marriott

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Fort Collins Marriott
3.5 of 5 Hotel   |   350 East Horsetooth Road, Fort Collins, CO 80525   |  
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Ranked #8 of 30 Hotels in Fort Collins
Liberty, Missouri
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Best stay in any hotel”
5 of 5 stars Reviewed October 14, 2013

The front desk was the most helpful, especially, Ana. We had trouble with air conditioner and bathroom light and everything was taken care of very efficiently. They even sent up a nice little tidbit tray. Everyone as very helpful and seemed to be looking out for their guests. would love to go there again!!!

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David L, Manager at Fort Collins Marriott, responded to this review, October 17, 2013
Thank you so much for taking the time to give us your comments regarding your stay with us at the Fort Collins Marriott. We're happy to hear that you had a great stay. Ana, who you had mentioned, as all of our front desk associates, is extremely skilled in going above and beyond for all of our guests at all times. I'm happy to hear that you had such a favorable interaction with her and that she was able to rectify your small challenge. If you’re ever in the Northern Colorado area again, we hope that you will choose the Fort Collins Marriott for your lodging needs. Thanks again and travel safe!
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119 reviews from our community

Traveler rating
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    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
N. California
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 7, 2013

We attended a wedding in the area and this hotel was where many of the guests stayed. I am gold elite and was given a room on the concierge level as well as coupons for breakfast since the lounge is closed on weekends. I wish the lounge had at least been open for self serve water and sodas. The staff at the front desk, bar and restaurant were very friendly and helpful.
The rooms are average size and the beds are comfy. The bathroom area reminded me more of a Courtyard than a Marriott, small sink area and then the closet door opens to the sink area as does the door from the bathroom. It made for some shuffling around when trying to use the sink and get to the closet or use the bathroom, not very well thought out. I would stay here again if I was in the FC area.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David L, Manager at Fort Collins Marriott, responded to this review, October 7, 2013
Thank you for taking the time to leave your comments, regarding your stay with us at the Fort Collins Marriott. We're glad to hear that you enjoyed your stay. I do apologize for your less than favorable experience concerning the layout of the room. We're happy to hear that you experienced a high level of customer service while staying with us. If and when your travels bring you back to the Northern Colorado area, you choose to stay with us once again.
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Texas
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 6, 2013

I recently had the opportunity to travel to Ft. Collins, and stayed at the Marriott. The hotel is next the the local mall, which is currently closed. The only shops open are Macy's and Sears. The breakfast buffet is very expensive, so I highly recommend renting a car and heading to Old Town, or restaurants on College ave. The rooms are remodeled and comfy! They have a good workout facility as well.

Room Tip: We had no issues with any room.
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  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David L, Manager at Fort Collins Marriott, responded to this review, October 7, 2013
Thank you for taking time out of your busy schedule to give us your feedback and comments regarding your stay with us at the Fort Collins Marriott. We're so happy to hear that you enjoyed our newly renovated rooms and brand new fitness center. Since the completion in May of our total property renovation, we've been getting great feedback on all of the changes and additions we've made. Thanks again for staying with us and we hope to see you in the near future.
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houston, tx
Senior Contributor
31 reviews 31 reviews
26 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 26, 2013

At check in, there was no acknowledgement of Gold Elite status with Marriott. I had to ask for access to the concierge lounge, and was told that there were no rooms on that level, so I was on a different floor. I also had to ask how to get the free internet. No room upgrade was offered, but I was tired of asking for things, one by one. If you do not know what you are entitled to as an elite member, they do not offer anything. The desk staff is pleasant, but seem to be unaware of how elite status works. The rooms are fine, with quality shampoo and soaps. The concierge lounge has good breakfast offerings and nice snacks at night. Wine is $5 per glass and beer is $3.50, but water was free! The location is a few miles from Old Town, and convenient to many restaurants and shops.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David L, Manager at Fort Collins Marriott, responded to this review, September 27, 2013
Thank you for taking the time to write a review of the Fort Collins Marriott on Trip Advisor. I'm so sorry to hear about your less than favorable experience while checking into the hotel. I'm very surprised by the lack of elite recognition that was offered to you, by my front desk staff. I do apologize for this challenge that took place during your arrival. It is always our goal to go above and beyond for all of our guests and especially our Marriott Rewards Elite Members. Your comments will be shared with our staff so that we may learn from this concern and offer exceptional service as we move forward. Thanks again for staying and we hope to see you again in the future
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Colorado
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 22, 2013

We stayed for just one night as a fun "stay cation" with the kids - to go to the Drive-in movie theater and have a fun weekend. Our stay was uneventful. My husband does have access usually to the concierge level because of his business travel - that was closed on the weekends, but they did give us breakfast coupons for use at the hotel. He also mentioned that the kids had been looking forward to the dessert cookies at the concierge level - so when we got back to our room they had made a special plate for us. Very nice touch. The pool was nice to have both indoor and outdoor access. Overall, a nice hotel - very nice staff.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David L, Manager at Fort Collins Marriott, responded to this review, September 26, 2013
Thank you for leaving feedback about your stay with us at the Fort Collins Marriott. We're so glad to hear that you enjoyed your stay with us. We're definitely in a great location for a weekend getaway. Our location gives great access to all of the activities that the Northern Colorado area has to offer. I believe the Holiday Twin Drive-In Theater is one of the last drive-in's left in the country. What a great way to enjoy an evening. It's great to see that we were able to get cookies to your room. Our goal is to always go above and beyond for all of our guests and it looks like we succeeded while you were staying with us. Travel safe and we hope to see you in the near future.
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New York City, New York
Top Contributor
93 reviews 93 reviews
18 hotel reviews
Reviews in 42 cities Reviews in 42 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 17, 2013

That was one of the better experiences while on a business trip. The hotel gives you most of what you normally expect, but most importantly sleep quality - good blackout curtains and silent A/C, and quiet elevators. That's not always the case in some places. Unless you attend a special event, the WiFi is relatively expensive (a minus). The pool area could be spruced up. Otherwise, nice service and quality rooms. Nice bar downstairs. Recommend.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David L, Manager at Fort Collins Marriott, responded to this review, September 26, 2013
Thank you for taking the time to write a review of the Fort Collins Marriott on Trip Advisor. We're happy to hear that you enjoyed your stay with us. Glad to see that you liked our recent guestroom renovation. When your travel plans bring you back to the Fort Collins area, we hope that you will choose us once again for your lodging needs.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Rapids, Michigan
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 15, 2013

Stayed here 4 times when dropping our son back to CSU. It is always consistently great overall. Being a Hilton Gold member gives you access to the concierge lounge on Floor 6 to chill and snack :) Our room has always been clean and comfy. Love the pool... perfect for a little relax after move-in day at CSU! Thanks to the front desk staff for a cheery welcome everytime!

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David L, Manager at Fort Collins Marriott, responded to this review, September 17, 2013
Thanks so much for taking the time to write a review of the Fort Collins Marriott on Trip Advisor. We're happy to hear that you enjoyed your stay with us. We always strive to offer an amazing and consistent experience throughout your entire stay. Our indoor/outdoor pool is one of our finest features. We're the only hotel in Fort Collins that can offer our guests the luxury of an indoor/outdoor pool. Thanks again for staying with us and we look forward to seeing you in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fort Collins Marriott

Address: 350 East Horsetooth Road, Fort Collins, CO 80525
Location: United States > Colorado > Fort Collins
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Fort Collins
#7 Business Hotel in Fort Collins
#9 Family Hotel in Fort Collins
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Fort Collins Marriott 3.5*
Number of rooms: 228
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Also Known As:
Fort Collins Marriott Hotel Fort Collins
Marriott Fort Collins

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