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“Updated, clean, friendly staff. Breakfast not included” 4 of 5 stars
Review of Hilton Garden Inn Fort Collins

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Hilton Garden Inn Fort Collins
3.0 of 5 Hotel   |   2821 E Harmony Rd, Fort Collins, CO 80528   |  
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Ranked #5 of 30 Hotels in Fort Collins
Dallas, Texas
Senior Contributor
48 reviews 48 reviews
10 hotel reviews
Reviews in 24 cities Reviews in 24 cities
33 helpful votes 33 helpful votes
“Updated, clean, friendly staff. Breakfast not included”
4 of 5 stars Reviewed October 14, 2013 via mobile

If you are looking for somewhere close to I-25, this is a good choice! The hotel was obviously fairly new. Bright, cheery, nice staff. Rooms were clean, nice linens, Keurig coffee maker in room. The only negative was that it was one of the more expensive hotels in Ft Collins and this price did NOT include a continental breakfast! You had to pay extra for it. FYI

Stayed October 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billy D, General Manager at Hilton Garden Inn Fort Collins, responded to this review, October 15, 2013
Hello texmex2,
Thank you for staying with us and filling out a survey here on trip advisor. I’m glad to hear you enjoyed the hotel and staff, as well as the location. Yes, Hilton Garden Inn's do not do a complimentary breakfast like our sister hotels Hampton and Homewood. We actually make a fresh cooked to order breakfast with omelets, pancakes, eggs the way you like, etc. But it is an all-inclusive breakfast. - Billy Dye - General Manager
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218 reviews from our community

Traveler rating
    112
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    17
    7
    11
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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  • French first
  • German first
  • Spanish first
  • Any
English first
Chicago, Illinois
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 13, 2013

Stayed here for CSU's homecoming. The entire staff is wonderful. Superb service & friendliness by all. Breakfast very good but not free unless you are a gold member & it's only for 2 people. You can wave your bonus miles for the bkfst. $8.95 each for the others.
Beds were very uncomfortable. No box spring, they were a therapeutic bed with a dial on one side that adjusted the softness, ours did not work. The air conditioner was so loud that it sounded like an airplane was taking off in our room. In a way it was good because when it stopped we could hear the person in the next room snoring.

Stayed October 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billy D, General Manager at Hilton Garden Inn Fort Collins, responded to this review, October 15, 2013
Hello DebbieJ488 and thank you for staying with us during CSU Parents Weekend. I’m glad you enjoyed your stay. And thank you for bringing to my attention the issue with the AC and bed dial. Wish I could fix the snoring, too. We look forward to having you back soon. - Billy Dye - General Manager
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Chicago, Illinois
Top Contributor
68 reviews 68 reviews
34 hotel reviews
Reviews in 47 cities Reviews in 47 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed October 10, 2013

Stayed at this property for 4 days on a motorcycle trip through Colorado in September. Excellent property. Staff was helpful and friendly. The restaurant was excellent. All the systems worked in the room and the house keeping staff did a great job. Will be back for sure. Have no fear.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billy D, General Manager at Hilton Garden Inn Fort Collins, responded to this review, October 15, 2013
Hello daskoterzar,
Thank you for so much your review, we appreciate you as a guest and look forward to having you back here. Hope the rest of your bike ride went smooth and safe. Billy Dye - General Manager
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Boston, United States
1 review
5 of 5 stars Reviewed October 9, 2013

Hilton Garden Inn in Fort Collins, CO is conveniently located next to high-tech businesses located on East Harmony. It's also close to the major highway and shops and restaurants in the area. The hotel appearance is excellent and the staff is very helpful. The rooms are very clean and comfortable. I highly reccomend it.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billy D, General Manager at Hilton Garden Inn Fort Collins, responded to this review, October 10, 2013
Hello Radenko C, and thank you for staying with us at Hilton Garden Inn during your visit to Fort Collins. I am happy to see you found our hotel clean and comfortable. I thank you for recommending the hotel, and we hope to have you back soon. - Billy Dye - General Manager
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Ankeny, United States
1 review
2 of 5 stars Reviewed October 7, 2013

We checked into the Hilton Garden Center expecting the same standard of service and accommodations that we've received from other HGI's (the sheets were threadbare and looked as though they'd not been changed in some time). This is the first time we had a negative experience. Following a call to the front desk and housekeeping, our room continued to appear the same. Not going back.

  • Stayed October 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billy D, General Manager at Hilton Garden Inn Fort Collins, responded to this review, October 8, 2013
Hello Michael O,
Thank you for taking the time to fill out a survey. I appreciate all feedback from our valued guests. I apologize for the issues you had with the bed linen. I can assure you we change our linens after every guest as well during a guests stay. However, it does sound like you had sub-standards linen during your stay. Please reach out to me here at the hotel and I will find a way to make this up to you. Thank you again for staying with us. - Billy Dye - General Manager
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PASCO, United States
1 review
4 of 5 stars Reviewed September 30, 2013

Excellent employee service. Beautiful lobby. Limited dinner menu but the food was good. Very nice breakfast buffet also having a cook to order window. Clean and close to other businesses, shopping and eateries.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billy D, General Manager at Hilton Garden Inn Fort Collins, responded to this review, October 8, 2013
Hello Vicki M and thank you for your comments. It sounds like you had a good visit with us and you enjoyed the hotel. I am glad to see our staff took great care of you. We look forward to your next visit. - Billy Dye - General Manager
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Boise, ID
Top Contributor
104 reviews 104 reviews
24 hotel reviews
Reviews in 35 cities Reviews in 35 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 28, 2013 via mobile

Good clean hotel with a free continental breakfast and polite staff. Right on Harmony a Drive you have close access to most things in Ft Collins. You will need a car as it is 3 miles or so from CSU. Only 1/2amile from HP and Intel

Stayed September 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billy D, General Manager at Hilton Garden Inn Fort Collins, responded to this review, October 8, 2013
Hello PorscheBoxster,
Thank you for taking the time to fill out a survey with us. I am happy to see you enjoyed your stay. Our location definitely has its perks with many shopping and food nearby. CSU would be one of the only areas that are out of walking distance. We do offer shuttle service during the week at certain times of the day to assist with transportation as well. Thank you again and we will see you again. - Billy Dye - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Fort Collins

Address: 2821 E Harmony Rd, Fort Collins, CO 80528
Phone Number:
Location: United States > Colorado > Fort Collins
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Fort Collins
#4 Family Hotel in Fort Collins
#6 Business Hotel in Fort Collins
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Fort Collins 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hilton Garden Inn Fort Collins Hotel Fort Collins
Hilton Fort Collins
Fort Collins Hilton

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