I recently made a reservation for this hotel, for a very busy weekend for the Fairplay Fiber and Bead Show. Made the reservation one month ahead, and even discussed the show with the lady who was making the reservation for me. When we arrived at the hotel, there was no record of our reservation, even though I had called 2 days prior to verify all was in order. The manager was less than friendly, but did offer to call another hotel in the area. Not sure what happened or if the hotel has new staff.... I travel frequently for business, and have not had this happen previously. Just an FYI!!!