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“Great stay solo or for families” 5 of 5 stars
Review of Comfort Inn and Suites Durango, Colorado

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Comfort Inn and Suites Durango, Colorado
2.5 of 5 Hotel   |   455 South Camino del Rio, Durango, CO 81303   |  
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Ranked #9 of 30 hotels in Durango
Chicago
1 review
“Great stay solo or for families”
5 of 5 stars Reviewed March 12, 2010

I arrived to Durango at midnight after 14 hours of driving solo through unfamiliar territory in the snow and the dark. Needless to stay, I wanted a comfortable place to rest my head, but for a good price. Comfort Inn offered great rates for my room (under $60 per night with AAA discount). The room was very nice, clean and spacious. The hotel overall was very clean. Bonus is a great complimentary breakfast, free wi-fi and noon check out. Above all, the staff was incredibly accommodating, friendly and knowledgeable. They made every effort to make a bad day turn into a good night. I would recommend this hotel to anyone staying in the area. It is just a minute south of downtown. Great location and super quiet. The incredible friendly service did it for me. You don't get that everywhere and it truly makes your stay that much more enjoyable. Definitely stay here if you're in the cool town of Durango, CO.

  • Stayed March 2010, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pattidgo1, Manager at Comfort Inn and Suites Durango, Colorado, responded to this review, March 26, 2010
Dear Guest,

I want to say thank you for letting us know your stay with us was enjoyable even after a bad driving experience.
Our staff take great pride in making each guest feel welcome and comfortable and I appreciate you taking the time to let us know that we succeeded with you.
I am glad our competetive rates and comfortable rooms helped to make your stay more enjoyable.
We hope to see you again when your travels bring you back.
Best Regards,
Durango Comfort Inn & Suites
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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396 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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English first
abq
1 review
5 of 5 stars Reviewed March 5, 2010

We had one small child and met extended family in Durango. The staff was outstanding in many ways. They got our rooms as close in proximity as possibe as well as meeting our every need. They even provided jumper cables to get one of our cars started on a cold morning. I would highly recommend this motel for comfort and hospitallity.

  • Stayed January 2010, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pattidgo1, Manager at Comfort Inn and Suites Durango, Colorado, responded to this review, March 26, 2010
Dear Guest,
It means a great deal to the staff when they receive a good review about their efforts to make your stay with us as comfortable as possible, so thank you for taking the time to let us know we did a good job.
We are proud to provide the best customer service we can, even when it comes to things a little out of the ordinary (jumper cables). I am glad we met you expectations and I hope you will visit us again in the future.
Sincerely,
Durango Comfort Inn & Suites
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colorado
1 review
5 of 5 stars Reviewed February 24, 2010

We went to Durango to go skiing. Although this hotel was not as close to the ski area as other hotels it did offer some amenites that saved us money. A hot breakfast including eggs and waffles saved us about forty dollars for breakfast each day. The hotel pool although small, entertained our kids for awhile. We had a king suite which provided a refrigerator and microwave to allow us to cook easy dinners and snacks. The room also gave our kids their own space that they could watch TV and not bother us. They loved that. The only thing we found was the hotel was a little out of the way. Downtown was not really walking distance. However we did find out later that the Durango Trolley stopped right next door and could take us to any of the shopping centers and downtown. I would recommend this hotel and will stay there again in the future.

  • Stayed February 2010, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pattidgo1, Manager at Comfort Inn and Suites Durango, Colorado, responded to this review, March 26, 2010
Dear Guest,
It is always nice to hear when a guest had a relaxing and pleasant stay with us. I appreciate you taking the time to let us and others know about your stay.
I am glad our facilities met your expectations and offered your family extra ways to enjoy your trip.
I hope we can provide our services to you again in the future.
Sincerely,
Durango Comfort Inn & Suites
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pagosa Springs, CO
1 review
5 of 5 stars Reviewed February 20, 2010

My husband was to have a procedure done the next day and since we live an hour and a half away, 12 miles north of Pagosa Springs and snowmobile in to our cabin during the winter, we decided to drive over the afternoon before. Since we had stayed at this hotel before, we knew we would have a comfortable room, a swimming pool, a good cont. breakfast and its location is handy to most any place in Durango. That way we could sleep later and not have to get up early the next morning. We decided to extend our stay an extra night after the procedure due to snow. We didn't want to dig out our snowmobiles in the late evening. The 2nd morning's bkfst. was a little different and that was nice to have a variety. A couple days before my husband's procedure, we discovered our friend was having the same procedure the day before Jimmy's, so they decided it would be a good idea for them to spend the nite before as well. They even phoned us to tell us what a good plan that was afterwards, since they had an early morning appointment. Maybe the next time, they can schedule their "procedures" for the same day and the women can shop! That ought to throw them into a cardiac arrest! The front desk was very helpful and we will more than likely be spending a couple nights a year at this hotel for various reasons. By the way, we were not expecting to have a refrigerator & microwave as we just booked a standard King room without ref/mw; so it was a pleasant surprise to have both at the standard senior rate. Especially since I decided to go grocery shopping the evening before our departure! We prefer Comfort Inns because most are pet/smoke free!

  • Stayed January 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver
1 review
4 of 5 stars Reviewed February 15, 2010

Really, this is a great value even without a FULL breakfast and indoor pool and spa. Lots of choices for hot breakfast or cold. Nice atmosphere for eating and rooms very comfortable and attractive. It was well located for us and the service and friendliness of staff was really wonderful. We enjoyed our stay and felt like we made the right choice. I have stayed here before and would stay here again. I have never been disappointed.

  • Stayed January 2010, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pattidgo1, Manager at Comfort Inn and Suites Durango, Colorado, responded to this review, February 17, 2010
Dear Guest,

Thank you for taking the time to write a review about your recent stay. We are so pleased that you were so satisfied with our accomodations. We too feel that our full hot breakfast and indoor pool, spa & fitness room are a GREAT value for all our guests. I want you to know how much we appreciate your kind words of praise and how happy we are to know that we are doing a good job for all our guests.
We look forward to all your future stays with us!
Sincerely,
Durango Comfort Inn & Suites
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Parker Colorado
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 30, 2010

The employees of this hotel make the difference! From front desk, to housekeeping, I was treated as a friend, not just a paying guest. All hotels offer basically the same room, business center, breakfast etc., but it seemed "not enough" for the employees of the Comfort Inn. I will stay again and highly recommend you try this place, you won't regret it!

  • Stayed January 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pattidgo1, Manager at Comfort Inn and Suites Durango, Colorado, responded to this review, February 17, 2010
Dear Guest,

Thank you sdo much for the wonderful review you were kind enough to give about our hotel and the outstanding staff we have! Our staff really care about the hotel and our guest's. It really means a great deal to us when someone takes the time to let us know that we are doing a good job and are appreciated.
We all hope that you will stay with us again and that we can continue to provide the same excellant service you experienced on your last stay for all future stays.
Thank you again for your kind praise.
Sincerely,
Durango Comfort Inn & Suites
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Anchorage, Alaska
Top Contributor
124 reviews 124 reviews
21 hotel reviews
Reviews in 43 cities Reviews in 43 cities
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed December 23, 2009

Price would be the only reason to stay here. There's nothing really wrong; but there's nothing exceptional. It's clean and has all of the normal amenities. You hear all of the noises of adjoining rooms & the hallway. The included breakfast is plentiful; but flavorless. If you've come to Durango, make your way to one of its many good restaurants. It's about 1.5 miles to the downtown area (by car) and a little further to walk if you can find the "river trail/walk".

  • Stayed December 2009, traveled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pattidgo1, Manager at Comfort Inn and Suites Durango, Colorado, responded to this review, December 28, 2009
Dear Guest,
Thank you for your recent comments about our hotel. I am pleased you found our prices reasonable and our hotel clean. We take great pride in a valuable and clean hotel and our staff appreciate your compliments.
I am very sorry you were disappointed in our location. As you mentioned, we are only about 1.5 miles from the historic area of Durango and many of our guests find our location to be the perfect distance from the noise and higher prices of some downtown hotels. While we are only about a 5 minute drive to all the great local attractions.
We appreciate your feedback and hope that you enjoy all your future stays at Choice Hotels.
Sincerely,
Durango Comfort Inn & Suites
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Additional Information about Comfort Inn and Suites Durango, Colorado

Address: 455 South Camino del Rio, Durango, CO 81303
Phone Number:
Location: United States > Colorado > Durango
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Durango
#6 Family Hotel in Durango
#6 Romantic Hotel in Durango
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn and Suites Durango, Colorado 2.5*
Official Description (provided by the hotel):
NEW POOL, FINNISH SAUNA & RENOVATED ROOMS. Welcome to the Award Winning Comfort Inn & Suites Hotel located in picturesque Durango. Those searching for Durango Hotels choose the Comfort Inn & Suites because of our warm accommodations, friendly service and all the beautiful Durango attractions which are nearby such as the historical town center offering a wide array of dining, shopping, the famous D&S Narrow Gauge Railroad, and the Animas River Walk. Durango is a town rich in history with breathtaking views of the San Juan Mountains. Winter activities are abundant at the Durango Mountain Purgatory ski area. Durango was recently voted Best Colorado Ski Big Town. Durango is famous for its fantastic summer recreation such as hiking, mountain biking, river rafting, jeep tours, horseback riding, and fishing. Durango was also recently voted Best River Town in America. Other nearby points of interest are the Mesa Verde National Park (a UNESCO World Heritage Site), Sky Ute Casino and Fort Lewis College. Our Durango hotel is a Tripadvisor Certificate of Excellence Award Winner 2013, 2012, & 2011. The Durango Lift stops within 200 feet of the hotel for easy and convenient access throughout Durango. Full-service hotel amenities and features include the following: • NEW Indoor heated pool & SAUNA • Free high-speed Internet access • Free local calls • Business center • Air conditioned exercise facility Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn & Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! Business travelers staying at this Durango, CO hotel will find the Business Center with copy and fax services useful. All spacious guest rooms are equipped with microwaves, refrigerators, coffee makers, hair dryers, irons, ironing boards and 32-inch televisions with cable, including movie channels. A guest laundry facility is located on the premises for convenience. ... more   less 
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Also Known As:
Comfort Inn And Suites Durango, Colorado Hotel Durango
Comfort Inn Durango
Quality Inn Durango
Durango Comfort Inn

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