From the well-lit parking lot forward, this property has been a completely smooth experience. The front desk receptionist Marley, was clear-eyed and focused, adjusting to my request for change in my reservation without a hesitation while the lobby filled with the evening's guests. The room was spacious and the air fresh. The business center was equipped with arthritic computers, but everything worked, and there were the small necessities that I am always looking for.... post-its, paper clips and stapler ready at hand. This hotel made business in Durango very seamless.