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“Clean, Friendly and Well-maintained” 4 of 5 stars
Review of Comfort Inn and Suites Durango, Colorado

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Comfort Inn and Suites Durango, Colorado
2.5 of 5 Hotel   |   455 South Camino del Rio, Durango, CO 81303   |  
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Ranked #12 of 30 Hotels in Durango
Baltimore, Maryland
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“Clean, Friendly and Well-maintained”
4 of 5 stars Reviewed November 4, 2012

Stayed here for two days. Conveniently located just outside of town. Friendly staff. A well-maintained property. Room was quite spacious and breakfast is what one expects from most hotel chains that serve breakfast (After all, this isn't Cracker Barrel or Bob's Evans). Would definitely recommend and stay here again!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patti R, General Manager at Comfort Inn and Suites Durango, Colorado, responded to this review, January 25, 2013
Dear Guest,
Thank you for taking the time to review your stay at our hotel. I am glad to hear that you felt our accommodations were convenient to your needs. Our staff takes great pride in providing a clean, well maintained property and we appreciate your praise.
It is great to hear you will stay with us again and recommend us to your friends.
We look forward to serving you in the future!
Best Regards,
Comfort Inn & Suites Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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469 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
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English first
Windsor, Ontario
Top Contributor
51 reviews 51 reviews
31 hotel reviews
Reviews in 36 cities Reviews in 36 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed October 23, 2012

This is a fairly nice unit that is a few miles outside of the downtown historic district and the train station. We stayed two nights and the purpose of our visit was the Durango and Silverton NGR trip. We concluded that it is overpriced by at least $20 per night (we paid $135 a night).
The elevator was very very slow and we could walk up much faster.
The room was very good and clean. Breakfast was also typical Comfort Inn but not exceptional.
Pool and spa on the main floor and very handy.
Parking spaces seemed to be narrower than others making for a tight fit.

Room Tip: Our room was on the north side and that limited noise overnight.
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  • Stayed September 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geoff J, Manager at Comfort Inn and Suites Durango, Colorado, responded to this review, October 25, 2012
Dear Guest,

Thank you for your recent review. I am glad that your room was good and clean and that you enjoyed our complimentary breakfast.
We feel that the value you receive at the Comfort Inn is in keeping with the price paid and hope that your stay was enjoyable and you had a nice time on the train and in all you experienced in beautiful Durango Colorado!
Sincerely,
Comfort Inn & Suites Staff
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Socorro, New Mexico
Top Contributor
61 reviews 61 reviews
12 hotel reviews
Reviews in 37 cities Reviews in 37 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed October 19, 2012

We stayed two nights in July 2012 at the senior rate of $116.10 plus tax. This seems about normal cost for Durango.

This hotel is approximately 2 miles south of the train depot on US160. The room was spacious and comfortable. The staff was pleasant and helpful. Check-in was speedy. The hot breakfast was fine but, depending on when you go, it may be very busy in the breakfast area. There is no near by restaurant.

If you are riding the train, allow ample time for breakfast and travel to the train parking area.

We will likely stay here again when we visit Durango.

Room Tip: Select a room away from the lobby and ice machine.
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  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geoff J, Manager at Comfort Inn and Suites Durango, Colorado, responded to this review, October 25, 2012
Dear Guest,
I am very happy to read your recent review. It is rewarding to hear that your stay was so pleasant. I am glad that you felt your room was spacious and comfortable, our staff was pleasant and helpful and that you enjoyed our complimentary hot breakfast!
Please visit us again soon!
Sincerely,
Comfort Inn & Suites Staff
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McMinnville, Tennessee
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 18, 2012

We stayed two nights to do the silverton train ride. Room was pricey but seems to be the norm for Durango. This hotel is about 2 miles before you get to town, which is what we wanted. Did not really want to be in the town traffic when we came in late afternoon. Rooms and service was great what we usually expect with a comfort inn. Breakfast was the norm and consistence with all the other hotels we stayed during the week. .

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geoff J, Manager at Comfort Inn and Suites Durango, Colorado, responded to this review, October 25, 2012
Dear Guest,
Thank you for your recent review. We are very happy to hear that your stay was pleasurable. It is nice to hear that your room and our service was great! We hope you will visit us again the next time you are in beautiful Durango Colorado!
Sincerely,
Comfort Inn & Suites Staff
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Fort Collins, Colorado
1 review
4 of 5 stars Reviewed October 16, 2012

Everything about this hotel was very nice except the beds which I thought were hard and not comfortable. The rooms were spacious, clean and had a nice dining room. I would probable try a different hotel next time we visit our family in the area.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geoff J, Manager at Comfort Inn and Suites Durango, Colorado, responded to this review, October 25, 2012
Dear Guest,
Thank you for your recent review. I am sorry to hear you were disappointed with your bed. A good nights sleep is one of the most important amenities that we can provide. We offer Serta Quality Sleepers in all our rooms with a 24 oz. pillow top mattress pad as well. I am sorry that it was not to your liking.
We hope that all your future stays at Choice hotels will be pleasurable.
Sincerely,
Comfort Inn & Suites Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Top Contributor
50 reviews 50 reviews
33 hotel reviews
Reviews in 32 cities Reviews in 32 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 12, 2012

Our extended traveling family was looking for a sound/affordable choice in Durango to accomodate our area sightseeing and as a base for the Durango-Silverton historic train ride. We were most satisfied with our selection. Yes, it is a Comfort Suites and while not dripping with expensive amenities or lobby luxuries, the room was clean and functional as we had hoped for.

I've smiled at some of the comments about the free breakfast. I've received better breakfast buffets at Hilton or Marriott properties but paid an extra $75 for the room as well! The staff at Comfort Inn assisted guests in preparing Belgian or Blueberry waffles. They kept the bins full of bagels/ danish. I was happy to see the selection of fresh fruit and three different Yogurt flavor options. If you need more than that, reach into your wallet and make a different (and MORE expensive) hotel selection in Durango.

I didn't have much experience with the front desk staff. I was rather surprised to see little Devon at the counter morning, noon and night! She is very helpful and certainly seems to put in some LOOONG hours at the Comfort Inn. Thanks for your advice & assistance.

I'll recommend this property to others as the drive into downtown is just a few minutes.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geoff J, Manager at Comfort Inn and Suites Durango, Colorado, responded to this review, October 25, 2012
Dear Guest,
Thank you so much for your recent review and compliments of our hotel amenities. We take great pride in every aspect of our guests stay and appreciate the rewarding comments from our satisfied guests.
We too feel that our complimentary breakfast offers many choices and our staff does and excellent job! I am very glad to hear that our desk agent was able to provide you with advice and assistance. They work very hard to ensure guest satisfaction.
We hope that you will return to the Durango Comfort Inn soon!
Best Regards,
Comfort Inn & Suites Staff
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EPHRATA, WA
Senior Contributor
46 reviews 46 reviews
28 hotel reviews
Reviews in 20 cities Reviews in 20 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed October 12, 2012

we stayed 2 nights and it was a typical comfort inn, fairly quiet, a little tight for parking though at this time of year not that busy, good breakfast and service. this motel served our needs and I would stay here again.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geoff J, Manager at Comfort Inn and Suites Durango, Colorado, responded to this review, October 25, 2012
Dear Guest,
Thank you for letting us know about your satisfaction with your recent stay. We are so pleased that you enjoyed a quiet stay with a good breakfast and good service. It is our goal to make each guests experience a pleasure, so it is rewarding to hear that we were able to accomplish that for you.
We hope you will visit us again very soon!
Sincerely,
Comfort Inn & Suites Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn and Suites Durango, Colorado

Address: 455 South Camino del Rio, Durango, CO 81303
Phone Number:
Location: United States > Colorado > Durango
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Durango
#8 Romantic Hotel in Durango
#9 Family Hotel in Durango
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn and Suites Durango, Colorado 2.5*
Number of rooms: 123
Official Description (provided by the hotel):
NEW POOL, FINNISH SAUNA & RENOVATED ROOMS. Welcome to the Award Winning Comfort Inn & Suites Hotel located in picturesque Durango. Those searching for Durango Hotels choose the Comfort Inn & Suites because of our warm accommodations, friendly service and all the beautiful Durango attractions which are nearby such as the historical town center offering a wide array of dining, shopping, the famous D&S Narrow Gauge Railroad, and the Animas River Walk. Durango is a town rich in history with breathtaking views of the San Juan Mountains. Winter activities are abundant at the Durango Mountain Purgatory ski area. Durango was recently voted Best Colorado Ski Big Town. Durango is famous for its fantastic summer recreation such as hiking, mountain biking, river rafting, jeep tours, horseback riding, and fishing. Durango was also recently voted Best River Town in America. Other nearby points of interest are the Mesa Verde National Park (a UNESCO World Heritage Site), Sky Ute Casino and Fort Lewis College. Our Durango hotel is a Tripadvisor Certificate of Excellence Award Winner 2014, 2013, 2012, & 2011. The Durango Lift stops within 200 feet of the hotel for easy and convenient access throughout Durango. Full-service hotel amenities and features include the following: Newly Installed State of the Art Dual Band WiFi System with a fast 100/20 3 ISP Broadband Connection. • NEW Indoor heated pool & SAUNA • Free high-speed Internet access • Free local calls • Business center • Air conditioned exercise facility Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn & Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle and pancake flavors! Business travelers staying at this Durango, CO hotel will find the Business Center with copy and fax services useful. All spacious guest rooms are equipped with microwaves, refrigerators, coffee makers, hair dryers, irons, ironing boards and 32-inch televisions with cable, including movie channels. A guest laundry facility is located on the premises for convenience. ... more   less 
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Also Known As:
Comfort Inn And Suites Durango, Colorado Hotel Durango
Comfort Inn Durango
Quality Inn Durango
Durango Comfort Inn

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