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“Not bad, but we've stayed in better” 4 of 5 stars
Review of Comfort Inn and Suites Durango, Colorado

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Comfort Inn and Suites Durango, Colorado
2.5 of 5 Hotel   |   455 South Camino del Rio, Durango, CO 81303   |  
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Choice Privileges Points
Ranked #10 of 30 Hotels in Durango
Certificate of Excellence
Albuquerque, NM
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
“Not bad, but we've stayed in better”
4 of 5 stars Reviewed December 28, 2011

We stayed in a king suite (a living room with a pull-out couch and a bedroom with a king bed) for a couple of days. The bed was comfortable, the couch was not too bad, as far as pull-out couches go. The rate was $99/night, including a full breakfast, and I felt that was a good deal. The breakfast was decent (eggs, sausage, waffles, cereal, yogurt, fruit, donuts, etc.) and the staff was nice. The coffee was horrid (it usually is in hotel buffets), but there is a Starbucks in the Albertson's grocery store down the street.

Our room had a microwave, coffee maker, and a refrigerator. The refrigerator was bigger than many of the ones I've seen in other hotels. There was an in-room safe and lots of drawers to store our things. The closet was too small though, because it was stuffed with the in-room safe and ironing board. There were flat screen tvs with remotes in both the bedroom and living room

Unfortunately, we stayed on the side of the hotel that faces the main road and it was LOUD! This could have been due to the fact that the wall heating unit was not properly insulated and we could see daylight through it (as you might imagine, this caused quite a draft). The road quiets down around 11 to 12 pm, then starts getting noisy again around 7 am. The walls were also thin and we could hear our neighbors bustling about.

The pool and hot tub area were small, but clean. Unfortunately they were out of order, so we didn't get to try them. The fitness center looked good--it wasn't huge, but they had 3 or 4 cardio machines and a universal machine.

I would consider staying here again because it was cheap and clean, but only if I got a room on the other side of the building. The location is convenient--a few minutes from the mall in one direction and a few minutes from downtown in the other.

  • Stayed December 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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561 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
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English first
Fresno, California
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 8, 2011

This was one of the nicest Comfort Inn’s I’ve stayed in, for one of the best prices (although, we were there during an off season, so probably cheaper than usual). Room was updated, nice furniture and décor, comfy beds, granite counter tops in the bathroom, flat screen TV, fridge and microwave. Laundry room was clean, upscale looking lobby and fitness area, although pool area was closed during our stay(it looked like they were putting in a new hot tub). Also appreciated that this hotel was entirely smoke and pet free, I felt like the whole place had a generally cleaner scent and appearance as a result. I was also pretty impressed by the breakfast, which included scrambled eggs, regular and blueberry waffles, and some days sausage, some days biscuits and gravy, plus lots of seating. Most impressive of all about the breakfast area was that it was well stocked, it seemed as though each morning there was one employee devoted to keeping the area clean and full of food. Too often a hotel will advertise hot breakfast and be out of eggs and coffee within the first hour or two…this was definitely not the case here!

The staff was also super friendly and helpful, I couldn’t have asked for a better hotel stay. It was clear to me that this place was well run. A few days later I was passing through the area again, and decided to stay in Durango just because I knew this place would exceed my expectations. I would definitely recommend this hotel!

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pattidgo1, General Manager at Comfort Inn and Suites Durango, Colorado, responded to this review, December 28, 2011
Dear Guest,
Thank you so very much for taking the time to let us know how pleased you were with your recent stay at our hotel. We have taken great strides to continually update and modernize the hotel and it is greatly appreciated that you noticed and took the time to let us know how much you enjoyed all our amenities.
We have an outstanding Housekeeping department that continually keeps the hotel clean and fresh as well as first rate Guest Service Agents that offer friendly assistance for all your needs. Our gracious Breakfast Attendants provde a delicious free hot breakfast each day that has something to offer for most everyones tastes.
Thank you again for your kind comments and we look forward to your next visit to beautiful Durango Colorado and the Comfort Inn & Suites.
Sincerely,
Comfort Inn & Suites Staff
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Green Valley, Arizona
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed December 6, 2011

A very comfortable hotel with a gracious staff at a reasonalbe price. Our advance request for a ground floor room was promptly provided. A few minutes later we discovered that the brand new 48" flat screen TV did not want to provide sound for local network channels. The desk clerk responded quickly, collaborated with maintenance, and said this more than they could handle. We were promptly upgraded to a suite on the second floor with no increase in the rate. Breakfast was as good as these type of hotels provide. We were happy and took our fresh brewed coffee and hit the road. If staying in Durango is in our future we will check here first.

Room Tip: BAck side of the hotel is probably quiter, but we were not disturbed on the front side.
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  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pattidgo1, General Manager at Comfort Inn and Suites Durango, Colorado, responded to this review, December 8, 2011
Dear Guest,

Thank you for your nice review of our hotel. I am so glad you found us to be comfortable and reasonably priced. Our staff are pleased to have provided you with gracious and quick service. We look forward to your next stay when visiting Durango!

Sincerely,

Comfort Inn & Suites Staff
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Madison, WI
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed November 25, 2011

We began and ended our Colorado vacation with brief stays at this hotel. We were very happy with the location, convenient to the airport and just a few minutes' drive from downtown Durango. There's also a natural foods grocery just across the street where we loaded up on healthy snacks for the road. The front desk staff was particularly helpful when I called for reservations, providing information about the area, weather, etc. No rooms appeared to be available on internet sites, but when I called I had no trouble getting a reservation. The rooms were very basic, but adequate. As other reviews have noted the breakfast does end promptly regardless of how many guests are still eating or arriving.

  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pattidgo1, General Manager at Comfort Inn and Suites Durango, Colorado, responded to this review, December 1, 2011
Dear Guest,
Thank you so much for your kind comments about your recent stay. We are very happy that you had such a satisfying stay with us and were able to enjoy all the conveintly located area attractions. Our staff takes great pride in their ability to provide friendly, helpful customer service and your compliments are greatly appreciated.
We hope that you will stay with us again in the near future!
Sincerely,
Comfort inn & Suites Staff
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Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed November 22, 2011

A little run down and aged. Pool area was closed for renovation. Breakfast was OK.

  • Stayed November 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pattidgo1, General Manager at Comfort Inn and Suites Durango, Colorado, responded to this review, December 1, 2011
Dear Guest,
Thank you for taking the time to write a short comment about your recent stay. We appreciate all feedback as it does help us to make every guests stay better.
I am very sorry that you felt our hotel was aged. We have taken great strides to keep current with all the new and modern decor and amenities. We added a new fitness center and business center this past year, new porcelein tile and artwork in our lobby area. New granite vanities in our rooms, new carpet throughout the hotel, and we are always adding new items to our complimentary hot breakfast. As you mentioned, we are currently renovating and updating our pool area to continue to provide the very best stay our guests can have.
I do hope that all your future stays at Choice Hotels will be satisfactory.
Thank you,

Comfort Inn & Suites Staff
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Granite Bay
Level Contributor
67 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed November 16, 2011

Located a short drive from downtown the Inn was quiet and the breakfast was good. We stayed for three days in May on our way to our California home from our Mazatlan home in Mexico. The indoor pool was warm and clean as was our room. We stay in a lot of varied lodging trying to keep a budget and this inn is an exceptional value. We stayed in room 146 and never had any noise problems which is important to us as light sleepers.

  • Stayed May 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pattidgo1, General Manager at Comfort Inn and Suites Durango, Colorado, responded to this review, December 1, 2011
Dear Guest,
Thank you so much for taking the time to let us know about your recent stay. I am very glad that we were able to provide such a quiet, comfortable stay for you. I hope that you will visit us again on your next trip to beautiful Durango Colorado!

Sincerely,

Comfort Inn & Suites Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chandler, AZ
Level Contributor
78 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed November 8, 2011

Stayed here on a Friday night on our way to Denver. We had a reservation & it was a good thing as the parking lot was nearly full when we arrived about 8pm. Check in was quick & friendly. Our room, while not overly large, was immaculate including the bathroom. Breakfast had plenty of options, but not enough seating. But overall, a very good experience. Would definitely stay there again.

  • Stayed October 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pattidgo1, General Manager at Comfort Inn and Suites Durango, Colorado, responded to this review, November 10, 2011
Dear Guest,

I am so pleased to hear that you enjoyed our immaculate rooms, and our delicious hot breakfast . I am also very glad to hear you will be staying with us again. We appreciate your generous praise and look forward to your next stay!

Best Regards,

Comfort Inn & Suites Staff
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Additional Information about Comfort Inn and Suites Durango, Colorado

Address: 455 South Camino del Rio, Durango, CO 81303
Phone Number:
Location: United States > Colorado > Durango
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Durango
#8 Family Hotel in Durango
#10 Romantic Hotel in Durango
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn and Suites Durango, Colorado 2.5*
Number of rooms: 123
Official Description (provided by the hotel):
NEW POOL, FINNISH SAUNA & RENOVATED ROOMS. Welcome to the Award Winning Comfort Inn & Suites Hotel located in picturesque Durango. Those searching for Durango Hotels choose the Comfort Inn & Suites because of our warm accommodations, friendly service and all the beautiful Durango attractions which are nearby such as the historical town center offering a wide array of dining, shopping, the famous D&S Narrow Gauge Railroad, and the Animas River Walk. Durango is a town rich in history with breathtaking views of the San Juan Mountains. Winter activities are abundant at the Durango Mountain Purgatory ski area. Durango was recently voted Best Colorado Ski Big Town. Durango is famous for its fantastic summer recreation such as hiking, mountain biking, river rafting, jeep tours, horseback riding, and fishing. Durango was also recently voted Best River Town in America. Other nearby points of interest are the Mesa Verde National Park (a UNESCO World Heritage Site), Sky Ute Casino and Fort Lewis College. Our Durango hotel is a Tripadvisor Certificate of Excellence Award Winner 2014, 2013, 2012, & 2011. The Durango Lift stops within 200 feet of the hotel for easy and convenient access throughout Durango. Full-service hotel amenities and features include the following: Newly Installed State of the Art Dual Band WiFi System with a fast 100/20 3 ISP Broadband Connection. • NEW Indoor heated pool & SAUNA • Free high-speed Internet access • Free local calls • Business center • Air conditioned exercise facility Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn & Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle and pancake flavors! Business travelers staying at this Durango, CO hotel will find the Business Center with copy and fax services useful. All spacious guest rooms are equipped with microwaves, refrigerators, coffee makers, hair dryers, irons, ironing boards and 32-inch televisions with cable, including movie channels. A guest laundry facility is located on the premises for convenience. ... more   less 
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Also Known As:
Comfort Inn And Suites Durango, Colorado Hotel Durango
Comfort Inn Durango
Quality Inn Durango
Durango Comfort Inn

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