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“GREAT PLACE TO STAY!” 5 of 5 stars
Review of Residence Inn Durango

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Residence Inn Durango
3.0 of 5 Hotel   |   21691 US Hwy 160 W, Durango, CO 81301   |  
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Free Parking
Ranked #7 of 30 hotels in Durango
Gilbert, Arizona
Top Contributor
50 reviews 50 reviews
21 hotel reviews
Reviews in 26 cities Reviews in 26 cities
26 helpful votes 26 helpful votes
“GREAT PLACE TO STAY!”
5 of 5 stars Reviewed August 2, 2013

We decided to stay here for 5 nights after reading the positive reviews on Tripadvisor and were not disappointed! This is a nice hotel within an easy 15 minute walk to downtown Durango. If you decided to drive downtown be sure to keep a pocketful of quarters in your pocket as you will have to feed the meters where ever you park downtown until 6PM. We had a king bed room and it was huge. We requested a top floor room away from the elevator and got it. Also, ask for the backside of the hotel as it is much quieter then the street side. Our room had free microwave popcorn, teas and coffee, along with shampoo and conditioner. The free morning breakfast were good. Scrambled eggs (with several topping options: cheese, salsa, etc.), sausage, potatoes, oatmeal, cereals, muffins, fresh fruit, juices and coffees (and more). The menu changed each morning but consistently good. Nice big area to eat. The afternoon free Happy Hour with food was really a nice touch. You really don't have to eat out after you enjoy this. There is an indoor pool (choose not to go in as it was full of little kids and questioned just how sanitary the water was by the afternoon) and an outside fenced basketball court and net to play tennis. I think it would be hard to find another hotel in Durango that could beat this place. We will definitely stay here again.

Room Tip: If you want your room cleaned before 3PM be sure to let the maid know when you are leaving so she ca...
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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157 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • Any
English first
Dallas, Texas
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 29, 2013

We will stay here again... it’s a great place on 160 just off 550 (on the other side of the hill from the Animas River & Doubletree Inn. We stayed for the better part of a week in July.

We booked a King studio which consisted of a king size bed & a full size sleeper sofa. Since there were three of us, it would have been ideal to have a one bedroom but the studio worked fine. There was a full kitchen (well equipped – fridge, stove, oven, microwave, full size dishwasher, bar size sink) and a bath with the vanity separate from the toilet & shower area (which, when orchestrating “getting ready” among three people, helps a lot! We were missing a pillow for the sofa bed (which, quite honestly, wasn’t comfy – 2 queens would have been better) but since we were on a road trip, we were able to cover the pillow shortage (plus, I’d much rather use my own pillow anyway). The extra bedding for the sofa bed was a bit interesting as well – the mattress cover appeared to be for a twin bed (maybe just to cover the sofa cushion) but the sheets & blanket were intended, minimally, for a queen size bed. There was a small table for eating sitting against the wall – two chairs. Also, along the window wall was a long desk which had a large flat screen TV (swivel base) between the “living” and bed area and storage drawers on the other end. And we were given a ground floor, close to outdoor access, as requested.

The facility was clean, and appeared to be recently updated. The laundry facilities were on the 2nd floor with two washers & two dryers (remember to take your key for access into the laundry facility… and bring quarters, $1 per wash & per dry cycle). There's an indoor pool (we didn't use) and a small work out room.

We typically book a condo in Durango but everything was full since we decided last minute to visit, however, the “extras” that Residence Inn offers actually worked better for us this time. For breakfast every morning you were greeted by a friendly staff who appreciated the rare tip they received. On the hot side there was always a meat (sausage patty, Canadian bacon or one morning was sausage gravy for biscuits), eggs (except for biscuit & gravy day), new potatoes & a bread (croissant, biscuit or French toast). For waffle eaters there was a waffle machine that was always busy with sides of fruit, whipped topping and, of course, syrup. There was also hot oatmeal with various toppings offered. In the chiller was yogurt, milk and granola parfait and sometimes packaged fruit. There was a selection of 5 different cereals, fresh fruit & muffins, donuts and bread, bagels and English muffins available to toast & warm in the microwave. And of course, there were juices & hot coffee and water (plus tea selections). And real plates, bowls & utensils (though you would want to use the Styrofoam plate for the waffle as it didn’t fit on the regular plate… though I overhead an experienced waffle connoisseur ask his wife to “put it on a real plate, the knife cuts through the Styrofoam.” ) This is probably the best “complimentary” breakfast offering we have had.

In the evenings (Monday through Thursday) the hotel offers a “Happy Hour” with soft drinks, lemonade, iced tea, bottle beer & house wines (merlot, chardonnay & white zin). As if that wasn’t nice enough, you also had a food offering which ranged (during our visit) from nachos to hamburgers & hot dogs to green chili stew (which, surprisingly, was very good). This service used Styrofoam plates & bowls (the latter which we could have sworn were glued together) but if you didn’t feel like going out or needed a quick bite before you had to be somewhere (which we did), it was a great convenience & could suffice for your evening meal. There were always chips of some type & carrots, celery and packaged dressing for dip.

We thought we would miss the roominess of a 2/2 condo of which we’d been accustomed but, if we visit again, we’d have to seriously weigh the benefits of the Residence Inn!

PS – no ice machines at this property in case you’re driving; they suggest you make ice in the ice maker of your fridge.

PPS – other reviewers are right, the wifi, not so good. Thank you 4G (and unlimited data)

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holbrook, New York
Top Contributor
116 reviews 116 reviews
28 hotel reviews
Reviews in 66 cities Reviews in 66 cities
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed July 27, 2013 via mobile

I was disappointed in the quality of this hotel. Our air conditioning in our room didn't work and the manager had the gall to blame us saying that we froze the system. In addition the room that we were later moved into had air conditioning working but one of the members of our party complained that the room smelled of dog. The management could have been better an I would recommend a change.

  • Stayed July 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rockville, MD
Top Contributor
66 reviews 66 reviews
13 hotel reviews
Reviews in 30 cities Reviews in 30 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed July 18, 2013

We stayed here for five nights. The staff was helpful, the rooms are spacious, clean and adequately stocked and we thought the location was nice. Away from the bustle of downtown, but close enough for convenience. The breakfasts were very good and the staff is considerate. The internet is spotty. I'd stay here again.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucson
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 12, 2013

The hotel is very nice. The food is good. The rooms are nice. BUT, if you have 4 people in your room and need to use the sofa bed, you might want to bring your own mattress. The one we had was awful. Every spring was felt. EVEN WORSE was the internet. It was on and off, then on then off......I called trouble shooting. They had me restart my computer. Still the same. I called the front desk the next night because of the same problems. Their excuse was they had a full house. Well, DUH!, you should be prepared for a full house and all the devices now carried by anyone over the age of 5 using internet. In order for my husband to get work finished that was on a deadline, we had to go to a local Starbucks. When we're paying the prices we paid for that room, we expect two comfortable beds and reliable internet! We're staying somewhere else next time.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oklahoma City
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 8, 2013

Was there for the 4th of July, GREAT location to view the municipal fireworks. The staff was excellent, the complimentary breakfast/Happy Hour offerings were well stocked, and replenished frequently. Nice indoor pool/Hot-tub, and rooms were adequately sized for family travelers.

Room Tip: Ask for a room facing away from the pool complex, gets a little noisy if the indoor pool room window...
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed June 13, 2013

We spent a long weekend in Durango for Ride the Rockies and stayed here. I did not hear any noise from other guests all weekend. It is a quiet place and our room was great. It met all our expectations. The staff was really nice to us . There are no places to eat next door,but you can go by trolley or by car to nearby places. I did not try a lot of the Breakfast menu but the French toast was good.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Residence Inn Durango

Address: 21691 US Hwy 160 W, Durango, CO 81301
Phone Number:
Location: United States > Colorado > Durango
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Durango
#7 Romantic Hotel in Durango
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Durango 3*
Reservation Options:
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Also Known As:
Residence Inn Durango Hotel Durango
Durango Residence Inn

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