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“Superb Service” 5 of 5 stars
Review of Hampton Inn Durango Hotel

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Hampton Inn Durango Hotel
2.5 of 5 Hotel   |   3777 Main Ave., Durango, CO 81301   |  
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Ranked #3 of 30 Hotels in Durango
GreenLeadersBronze level
Texas
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
28 helpful votes 28 helpful votes
“Superb Service”
5 of 5 stars Reviewed June 17, 2014

The thing, well, the person, who set this Hampton apart for us was Manager on Duty, Brandi Calderwood. From working to arrange 2 rooms close together, to helping us with the usual "where to" kind of questions, she was always more than pleasant, insightful and seemed to genuinely enjoy helping us. If the Durango Convention and Visitors Bureau ever need a person who can impart her enthusiasm for all the city has to offer they need look no further than Brandi.

All of the staff at this location were courteous, pleasant and helpful but Brandi was especially so.

The inn is much like other Hamptons so I'll not bother you with a review of those details.

Next time we are in town this will be our base of operations.

Green Features: Dual-bin waste baskets helped sort trash from recycle.
  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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469 reviews from our community

Traveler rating
    246
    158
    47
    13
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Joshua
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 16, 2014

The hotel was very nice. The staff was very helpful and the accommodations were excellent. The staff went more than expected for us, in helping us find additional lodging for the second night, when they did not have a room available for the second night. The bed was comfortable and the bathroom was clean and stocked well. The hot breakfast the next morning was very pleasant and the food was better than expected.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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Colorado
2 reviews
5 of 5 stars Reviewed June 11, 2014

great place from which to see Mesa Verde, enjoy Durango and the Million Dollar Highway. Nice old main street, beautiful Animas River...history, culture and fun all rolled into one. Good for all ages from one to ninety nine.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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Barb R, General Manager at Hampton Inn Durango Hotel, responded to this review, June 15, 2014
Thank you for staying at Hampton Inn Durango and for reviewing your stay. We strive to offer Value, Convenience, and Friendly, Helpful Service! We hope you will visit again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Springfield, Missouri
1 review
3 of 5 stars Reviewed June 8, 2014

All in all this is pretty much like any Hampton. I stay in them frequently and generally enjoy. If you are looking for a quiet room... do not stay here. Lots of highway noise, and lots of "older hotel" noise such as water, flushing etc. This is not normal hotel noise, which i am accustomed to. But clean, pleasant, typical.

Room Tip: Ask for a room away from highway
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  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Longmont, Colorado
Top Contributor
56 reviews 56 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 3, 2014

Very nice, comfortable accommodations. Great housekeeping staff. The complimentary breakfast has a pretty good selection--more than anticipated. The free trolley downtown stops right by the hotel parking lot making it very convenient to get into town without the driving hassles. Would stay here again.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, New York
Senior Contributor
46 reviews 46 reviews
39 hotel reviews
Reviews in 36 cities Reviews in 36 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed June 1, 2014

We came to Durango during a very busy weekend and the staff was prompt, polite and efficient. There was a bicycle event and they had a box of rags by the front desk for cyclists to use to clean their bikes. Room was clean, spacious and comfortable. Breakfast selection was above average. Only issue was guests departing early in the morning who shouted in the parking lot outside, but that's not really the fault of the hotel. This hotel is on the very north end of Durango so you'll need a car to get to anywhere else, but it's not that far out of the way and the town is small enough that it's just a short drive from anywhere.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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GREEN VALLEY
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 28, 2014

Hotel is out of the main business area and requires transportation back to main area. Though the hotel was fine it was remote to activities such as the narrow gauge railroad to Silverton. The breakfast was as expected and area walking distance to a nearby restaurant was a couple blocks.

  • Stayed May 2014, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Durango Hotel

Address: 3777 Main Ave., Durango, CO 81301
Phone Number:
Location: United States > Colorado > Durango
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Durango
#1 Romantic Hotel in Durango
#2 Business Hotel in Durango
#3 Green Hotel in Durango
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Durango Hotel 2.5*
Number of rooms: 76
Official Description (provided by the hotel):
Welcome to the Hampton Inn Hotel in Durango, Colorado. Whether you are traveling to Downtown Durango or have a day trip planned to Mesa Verde National Park, we've got you covered.Enjoy free Wi-Fi, free breakfast daily and free parking at the Hampton Inn Durango Hotel. Step back in time with a ride on the Durango & Silverton Narrow Gauge Railroad.Find great hotel rates, specials and packages all online for the Hampton Inn Durango Hotel. ... more   less 
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Also Known As:
Hampton Inn Durango
Durango Hampton Inn

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