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“Great Experience!” 5 of 5 stars
Review of Hampton Inn Durango Hotel

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Hampton Inn Durango Hotel
2.5 of 5 Hotel   |   3777 Main Ave., Durango, CO 81301   |  
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Ranked #2 of 30 Hotels in Durango
GreenLeadersBronze level
Perryton, Texas
1 review
“Great Experience!”
5 of 5 stars Reviewed July 4, 2013

This hotel was great! The rooms are great but what will make me come back is the service by the staff. We had a medical emergency that caused us to have to stay in Durango another day and unfortunately the Hampton could not book us for the night, but the front staff was able to find us rooms at another hotel in Durango and gave us a later check out time. Justin the night front desk guy went above and beyond for us!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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459 reviews from our community

Traveler rating
    241
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    45
    13
    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
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English first
Germantown, Tennessee
Top Contributor
105 reviews 105 reviews
19 hotel reviews
Reviews in 36 cities Reviews in 36 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed July 3, 2013

After reading some reviews, I was hesitant to stay at the Hampton in Durango. While its not downtown, its only a short 3-5 minute drive to restaurants and attactions. The location was clean and well furnished. The staff were nice and helpful with dinner recommendations. The morening breakfast was typical Hampton...... plentiful with lots of choices, appropriately hot and cold, and clean. This was a typical Hampton Inn stay which is why I return..... I can count on the quality of their product including a great night's sleep in a comfortable bed.

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Salt Lake City, Utah
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
Reviews in 28 cities Reviews in 28 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed July 2, 2013

This is a very clean modern motel. Nice breakfast in the lobby. Pleasant indoor pool with jacuzzi. Professional and helpful staff. A bit on the pricey side, in line with higher Durango price structure.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Los Angeles, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 25, 2013

Staff was friendly and the beds were comfortable. The indoor pool was great. The hotel was located at the far end of the tourist area, but was still close enough to everything. The 1 BR suite had plenty of space for 2 adults and a child.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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Tulsa, Oklahoma
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 24, 2013

This Hampton advertises on its sign as the best rooms in Durango. I'm not sure about that, but they were certainly up to expectations. The hotel has undergone recent renovations. They were done well, although I might have chosen lighter and brighter colors. Our room was certainly adequate and had all the comforts you would expect at a Hampton. The layout is a bit funky with the breakfast area split by the front entry and the elevator somewhat hidden. However, it all works in the scheme of things.

Here's what really works, Durango offers a free street trolley service to and from downtown that makes a dedicated stop adjacent to the hotel in both directions. The trolleys run on 20-minute headways and are an excellent way to get into downtown. We left our car parked at the hotel and took full advantage of the trolley. Downtown Durango can be rather crowded, and the hotel is a few miles away. You are connected to all the benefits of durango without the traffic and parking hassles.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Junction, Colorado
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed June 23, 2013

I recently traveled to Durango for a high-school boy's basketball tournament at Fort Lewis College. The Hampton Inn provided a very nice place to sleep and relax after the games. The hotel has been recently renovated, so the lobby and the rooms are all fresh and updated. Yes, the rooms are a little bit on the small side, but the stellar customer service at the front desk and the cleanliness in the hotel more than make up for the room size.

Two notable mentions about the doors to the rooms that are a huge deal for me when staying at a hotel; There is no banging of your or others doors. The doors are spring-loaded so they do no slam so there is no annoying banging in the hallway all night long. There is also a strip on the bottom of the door that helps to seal out light and sound during the night.

The rooms are provided with the typical lotion, shampoo, conditioner and soap. There is plenty of closet space and drawer space. There is a hot breakfast every morning that they mix up daily, providing biscuits and gravy, eggs, sausage, home fries, fruit, yogurt, cereal, oatmeal, waffles, juice, breads, and coffee. It is great for high school boys :).

The biggest negative about the Hampton Inn is the location. It is quite a ways from downtown Durango or Fort Lewis Collage, but it really isn't a huge deal unless you want to walk to restaurants or stores. The hotel is also a little on the pricey side, but so is everything else in Durango. I would not hesitate to stay here for future trips.

Room Tip: Choose a room on the top floor to avoid listening to others stomp around.
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  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed June 20, 2013

Quality and cleanliness of room and hotel very good. Too expensive, but so is everything in Durango. Pull-out bed uncomfortable, but OK for young child. Front desk staff friendly and helpful. Breakfast OK. Breakfast staff rude. Closed the door on me when I put down toast to cook and went to put my drink at the table where my family was sitting.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Durango Hotel

Address: 3777 Main Ave., Durango, CO 81301
Phone Number:
Location: United States > Colorado > Durango
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Durango
#1 Romantic Hotel in Durango
#2 Green Hotel in Durango
#2 Business Hotel in Durango
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Durango Hotel 2.5*
Number of rooms: 76
Official Description (provided by the hotel):
Welcome to the Hampton Inn Hotel in Durango, Colorado. Whether you are traveling to Downtown Durango or have a day trip planned to Mesa Verde National Park, we've got you covered.Enjoy free Wi-Fi, free breakfast daily and free parking at the Hampton Inn Durango Hotel. Step back in time with a ride on the Durango & Silverton Narrow Gauge Railroad.Find great hotel rates, specials and packages all online for the Hampton Inn Durango Hotel. ... more   less 
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Also Known As:
Hampton Inn Durango
Durango Hampton Inn

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