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“Lovely family hotel” 5 of 5 stars
Review of Hampton Inn Durango Hotel

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Hampton Inn Durango Hotel
2.5 of 5 Hotel   |   3777 Main Ave., Durango, CO 81301   |  
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Ranked #2 of 30 hotels in Durango
GreenLeadersBronze level
Normal, Illinois
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
“Lovely family hotel”
5 of 5 stars Reviewed June 10, 2012

Very nice place, and SO nice to have extra room for a family of 5. Clean, nice decor, comfortable rooms, fantastic service from super friendly, knowledgeable people, nice breakfast. East to get downtown, about a mile to two away, by free shuttle or by car.

Room Tip: We enjoyed the suite for a family of 5.
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  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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398 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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  • French first
  • German first
  • Italian first
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English first
Scottsdale, Arizona
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed June 10, 2012

Booked this room fairly late, within a week of our stay, for Memorial Day weekend. Didn't realize the bike race was happening in Durango that weekend. Wasn't expecting much, but was pleasantly surprised by this Hampton Inn. The room was recently remodeled. The room was very clean, the linens were nice and the bed was comfy. The breakfast was ok, nothing to write home about, but did the trick. The afternoon cookies were yummy. Overall I was pleasantly surprised by the hotel. The staff was very friendly and very accomdating. Would stay here again.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 30, 2012

This hotel is nice. The rooms are very new, they may have remodeled recently. Staff was very friendly.

It is great place to stay, on the north side of town, a short drive from everything.

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 11, 2012

As other reviewers stated, this hotel is being renovated, and seems pretty close to complete now. My wife and I stopped here on our move from New Mexico to Washington. We got an updated room which was nice. The set up of the room is a little funky and the rooms aren't huge, but the updates were very nice. We arrived late and left early so we were not affected by any construction noise. The guy who checked us in was super friendly. Though we didn't take advantage, they do have an indoor pool. It's a very short drive to downtown Durango from the hotel as well. They also had free cookies in the lobby.

They had a hot breakfast included which was nothing to write home about. It did the job though. Overall a good place to stay.

Room Tip: One side of the hotel faces the road and mountains, while the other faces a retaining wall. If you c...
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  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southlake, Texas
Senior Contributor
36 reviews 36 reviews
28 hotel reviews
Reviews in 27 cities Reviews in 27 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 26, 2012

This Hampton Inn is going through renovations and is very nice. Seems like they should be done by May but do ask for an updated room. The bed was great.

Location is on the far side of town so you have to drive or take the trolley to go into town.

Service was great.

  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pacific Grove, California
Top Contributor
75 reviews 75 reviews
13 hotel reviews
Reviews in 33 cities Reviews in 33 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 23, 2012

We stopped here for the night on our way to National Parks in Utah. The room was nice, beds were comfortable, breakfast was excellent. The staff was very nice and helpful, from the front desk to the breakfast staff. The rate was reasonable, good value. We will stay here again.

  • Stayed April 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CampK9, Public Relations Manager at Hampton Inn Durango Hotel, responded to this review, April 24, 2012
We hope that your trip to Utah was enjoyable. It’s such a beautiful time of year to visit the Southwest region. The weather is great and the crowds haven’t arrived yet. We do invite you back to visit again and hope that you will take advantage of our local National Park, Mesa Verde. We expect upon your return that you will be greeted by our great staff, have a restful night sleep in the Hampton’s “Cloud 9” beds, and enjoy our free hot breakfast.
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Highland
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 21, 2012

They were just completing thier makeover, redecorating. The new design was nauseating! bright orange and brown striped draperies, and orange and brown carpet. Orange? Really? I felt like I was back in the early seventies eating at a "Sambos pancake house ", The design was ultra modern Danish and the decor did not bode with the Colorado Rockies Photography on the walls. The bathroom floor looked like grey rubberized slate and the furniture was like all Formica, as if straight from Ikea Store! It was such a disturbing combination, I seriously thought about checking out before we stayed the night.
I had looked forward to the breakfast as they are usually pretty good at Hampton. I was very disappointed. The food counters had not been tended to. The selection was minimal and fruit not fresh. Even with the waffle I baked,I had to scrape out batter from the bottom of the container and it cooked up soft and soggy. The scrambled eggs were obviously a dehydrated mix and dry and crumbly. If you're having juice and granola with a little yogurt, you are safe...otherwise...hmmm
Our bed and linens were clean and comfortable, however it was hard to go to sleep because the neighbors television sound was blasting through the room's adjoining door until midnight.
At this time of year, there were many other options I could've made...oh well...

  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CampK9, Public Relations Manager at Hampton Inn Durango Hotel, responded to this review, April 24, 2012
Diane P we appreciate your feed back and that you took the time to submit your review on Trip Advisor. We are disappointed that our décor did not appeal to your personal taste. I must admit that your comments took us a bit by surprise. We have received consistent positive feedback about the changes we have made to the hotel. Our brand surveys conducted by Hilton have shown that the guests have enjoyed the current renovations and have placed us in the top 15% of all Hampton Inn’s on guest comfort, breakfast hospitality and for our friendly front desk staff. Color and décor is a very personal thing and the Hampton Inn brand really tries to remain current and appealing to all our guests. Its funny how things that used to be “old” are “new” again. Who would have thought that neon would return to fashion on the ski slopes? But here we are back to orange, greens and gold’s making a come back, yet with a modern and current flair.

It is encouraged that our guests let the front desk staff know immediately of any situation that does not meet your standards, or is making your stay with us un- enjoyable. If we are aware that a problem exists, then we can try to resolve the issue immediately. Your comfort and enjoyment of our hotel is our priority.
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Additional Information about Hampton Inn Durango Hotel

Address: 3777 Main Ave., Durango, CO 81301
Phone Number:
Location: United States > Colorado > Durango
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Durango
#1 Family Hotel in Durango
#2 Business Hotel in Durango
#2 Green Hotel in Durango
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Durango Hotel 2.5*
Official Description (provided by the hotel):
Welcome to the Hampton Inn Hotel in Durango, Colorado. Whether you are traveling to Downtown Durango or have a day trip planned to Mesa Verde National Park, we've got you covered.Enjoy free Wi-Fi, free breakfast daily and free parking at the Hampton Inn Durango Hotel. Step back in time with a ride on the Durango & Silverton Narrow Gauge Railroad.Find great hotel rates, specials and packages all online for the Hampton Inn Durango Hotel. ... more   less 
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Also Known As:
Hampton Inn Durango
Durango Hampton Inn

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