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“Glad to be here” 3 of 5 stars
Review of Travelodge Durango

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Travelodge Durango
2.0 of 5 Motel   |   2970 Main Avenue, 30th & Main, Durango, CO 81301   |  
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Ranked #21 of 30 hotels in Durango
Pine
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Glad to be here”
3 of 5 stars Reviewed April 8, 2014

Durango Travelodge accepts pets! It is a basic room with a fridge, microwave, coffee maker, and blow dryer, in the room.
I bring my own food so I was very glad to see the fridge. The room was clean and didn't smell like they were trying to hide smoke smell.
Friendly staff.
Basic, yet comfortable for a quick sleep and travel.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMTripleHHospitality, General Manager at Travelodge Durango, responded to this review, May 11, 2014
We want to thank you for your stay with us, and for bringing your human along with you. We hope to be able to have you both again
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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162 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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English first
Taipei, Taiwan
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 29, 2014

The manager is so nice, he drove me to the airport in the cold early morning, very early and without extra charge. Also staff members were very helpful to solve any problems or questions I had. The room is very clean, price is so worth it. Highly recommend to stay in.

  • Stayed March 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durango
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 24, 2014

Love the Travelodge in Durango. Convenient location, easy walk to the Animas River, very friendly staff.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Travelodge

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flagstaff, Arizona
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed March 23, 2014

Maybe this review is a bit biased based on my horrible experience with this lying thieving hotel. I booked this hotel through an online hotel site. I inadvertently booked the room a day early which was completely my fault; however, I attempted to correct the situation days in advance and was assured EVERYTHING was fine. Long review short, I was actually charged for two nights instead of one- thus paying double for the room. With that being said.......

The motel is old. It feels old and not in a good way. Halfway decent rooms. The service was completely inadequate as I was lied to twice. They never solved my financial problem. The so called manager never returned my calls as promised. Look, for $20 more per night there are dozens of better hotels in the area! Please, unless you are desperate, stay somewhere else. I wound up paying $180 for ONE night in this travesty of a motel. Please don't fall victim to these folks.

By the way, this is the first bad review I have ever written. I'm usually very easy to please and enjoy the excitement of staying in interesting places, even if they're bad. Sometimes bad is fun- not this time. I would have rather stayed in my car. :)

  • Stayed November 2013, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMTripleHHospitality, General Manager at Travelodge Durango, responded to this review, April 6, 2014
We are extremely upset to hear about your unsatisfactory stay with us. We understand the situation is very stressful and unacceptable. When booking through online travel agents the reservations can be difficult to change by the hotels. Unfortunately the hotel becomes the face of this situation even though in all reality, the way the OTAs set up the reservations there is not much we can do.

With the situation concerning the over charge (which was refunded in full by check by the owner) has opened into a bigger situation with the credit card companies not issuing refunds sent in by the hotel. The front desk agents did all they could do on our end, unfortunately the rest was up to the credit card company and they did not offer much help.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Travelodge Durango

Address: 2970 Main Avenue, 30th & Main, Durango, CO 81301
Phone Number:
Location: United States > Colorado > Durango
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #21 of 30 hotels in Durango
Price Range (Based on Average Rates): $
Hotel Class:2 star — Travelodge Durango 2*
Reservation Options:
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Also Known As:
Travelodge Durango Hotel Durango
Travel Lodge Durango
Durango Travelodge
Durango Travel Lodge

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